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- SubItUp-vs-Zendesk Workforce Management
Compare SubItUp and Zendesk Workforce Management 
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (56.0% of reviews)
Entry-Level Pricing
$0.83 1 Employee Per Month
No pricing available
SubItUp
Star Rating
(14)4.1 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
$0.83 1 Employee Per Month
Browse all 3 pricing plansZendesk Workforce Management
Star Rating
(26)4.2 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Entry-Level Pricing
No pricing available
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SubItUp vs Zendesk Workforce Management
- Reviewers felt that SubItUp meets the needs of their business better than Zendesk Workforce Management.
- When comparing quality of ongoing product support, reviewers felt that Zendesk Workforce Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SubItUp over Zendesk Workforce Management.
Pricing
Entry-Level Pricing
SubItUp
Simplify
$0.83
1 Employee Per Month
For small teams of 30 staff or less. Untangle the mess that scheduling can be for your team with intelligent, automated features that will save you days each week.
- Employee Management
- Auto Schedule Generation
- 100% Conflict Free
Zendesk Workforce Management
No pricing availableFree Trial
SubItUp
Free Trial is available
Zendesk Workforce Management
No trial information availableRatings
Meets Requirements
8.7
9
8.3
21
Ease of Use
8.1
9
8.7
21
Ease of Setup
Not enough data
8.8
15
Ease of Admin
Not enough data
8.8
15
Quality of Support
8.3
8
8.8
20
Has the product been a good partner in doing business?
Not enough data
8.1
15
Product Direction (% positive)
8.8
10
7.8
16
Features by Category
Employee Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
8.3
7
Platform Content
Not enough data
7.9
7
Not enough data
8.7
5
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.9
7
Not enough data
Feature Not Available
Not enough data
6.1
6
Not enough data
8.3
7
Not enough data
Feature Not Available
Time Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Time Tracking
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.0
9
Not enough data
6.7
8
Feature Not Available
Not enough data
Not enough data
8.7
10
Not enough data
7.3
10
Not enough data
Feature Not Available
Not enough data
7.5
10
Not enough data
8.0
10
Workforce Management Platform Features
5.7
5
7.8
9
8.8
8
8.1
13
9.2
6
8.3
13
Not enough data
8.9
12
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.2
12
8.7
5
Not enough data
7.6
7
Feature Not Available
6.9
7
Feature Not Available
Categories
Categories
Shared Categories
SubItUp and Zendesk Workforce Management are categorized as Workforce Management and Employee Scheduling
Unique Categories
Zendesk Workforce Management has no unique categories
Reviews
Reviewers' Company Size
SubItUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zendesk Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
50.0%
Recreational Facilities and Services
14.3%
Hospitality
14.3%
Staffing and Recruiting
7.1%
Health, Wellness and Fitness
7.1%
Other
7.1%
Retail
12.0%
Information Technology and Services
12.0%
Telecommunications
8.0%
Health, Wellness and Fitness
8.0%
Staffing and Recruiting
4.0%
Other
56.0%
Most Helpful Reviews
SubItUp
Most Helpful Favorable Review
Verified User in Higher Education
Like the colors, easy to use, & long term
Most Helpful Critical Review
Verified User in Staffing and Recruiting
That the app isn't great from a manager's prospective. It has different views for employee vs employer. I've also had some issues with timesheets - they are quick to fix it, but still very time consuming.
Zendesk Workforce Management
Most Helpful Favorable Review
Verified User in Information Technology and Services
The interface is great and the scheduling functionality is great for call centers that are growing.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
I miss being able to pull a report on what is or was scheduled. This would be helpful data for us. I am also missing some more customization options. In Germany, Lunches are not paid working time. I find it tricky to set it up, to have only the clean time...
Verified User in Higher Education
Like the colors, easy to use, & long term
Verified User in Information Technology and Services
The interface is great and the scheduling functionality is great for call centers that are growing.
Verified User in Staffing and Recruiting
That the app isn't great from a manager's prospective. It has different views for employee vs employer. I've also had some issues with timesheets - they are quick to fix it, but still very time consuming.
Verified User in Health, Wellness and Fitness
I miss being able to pull a report on what is or was scheduled. This would be helpful data for us. I am also missing some more customization options. In Germany, Lunches are not paid working time. I find it tricky to set it up, to have only the clean time...
Alternatives
Discussions
SubItUp has no discussions with answers
Zendesk Workforce Management has no discussions with answers
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