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At a Glance
Sprout Social
Sprout Social
Star Rating
(3,822)4.4 out of 5
Market Segments
Small-Business (46.2% of reviews)
Information
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plans
TweetDeck
TweetDeck
Star Rating
(651)4.3 out of 5
Market Segments
Small-Business (55.7% of reviews)
Information
Entry-Level Pricing
$0/ month
Learn more about TweetDeck
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Sprout Social excels in its Content Calendar feature, scoring 9.1, which allows for seamless scheduling and planning of posts, while TweetDeck's similar feature only scores 8.4, indicating a less robust experience.
  • Reviewers mention that Sprout Social's Quality of Support is rated at 8.7, highlighting its responsive customer service, whereas TweetDeck's support rating of 7.9 suggests that users may experience longer wait times or less effective assistance.
  • G2 users indicate that Sprout Social's Social Analytics capabilities, with a score of 8.7, provide deeper insights into post performance and audience engagement compared to TweetDeck's lower score of 6.7, which may limit users' ability to analyze their social media strategies effectively.
  • Users on G2 report that Sprout Social's Report Customizability is rated at 8.1, allowing for tailored reporting options, while TweetDeck lacks this flexibility, which could hinder users looking for specific metrics.
  • Reviewers say that Sprout Social's Campaign Optimization feature, scoring 8.2, offers advanced tools for refining social media campaigns, whereas TweetDeck's score of 8.4 suggests it may be more straightforward but lacks the depth of optimization tools.
  • Users say that Sprout Social's Sentiment Analysis feature, rated at 7.6, provides valuable insights into audience feelings towards posts, while TweetDeck does not offer this feature, which could be a significant drawback for brands focused on audience sentiment.
Featured Products
Pricing
Entry-Level Pricing
Sprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
Browse all 4 pricing plans
TweetDeck
Free
$0
/ month
Learn more about TweetDeck
Free Trial
Sprout Social
Free Trial is available
TweetDeck
No trial information available
Ratings
Meets Requirements
8.5
3,398
8.7
576
Ease of Use
8.8
3,431
8.8
578
Ease of Setup
8.7
2,012
8.8
157
Ease of Admin
8.8
1,588
8.8
152
Quality of Support
8.7
3,048
7.9
364
Has the product been a good partner in doing business?
8.8
1,552
8.4
117
Product Direction (% positive)
8.9
3,333
7.0
569
Features by Category
Social Media AnalyticsHide 11 FeaturesShow 11 Features
8.0
16,290
Not enough data
Social Analytics
7.9
1701
Not enough data
8.0
1884
Not enough data
8.8
2045
Not enough data
7.4
1368
Not enough data
7.4
1385
Not enough data
7.7
1140
Not enough data
7.4
1081
Not enough data
Reports & Dashboards
8.1
1899
Not enough data
8.7
1972
Not enough data
8.5
1815
Not enough data
Feature Not Available
Not enough data
Social Media ManagementHide 13 FeaturesShow 13 Features
8.4
20,418
8.4
1,305
Content & Collaboration
9.0
1684
8.4
64
8.0
1502
8.3
61
8.3
1543
8.5
62
8.1
1467
8.2
48
8.4
1570
8.6
56
Feature Not Available
8.1
49
Social Management
8.7
2667
Feature Not Available
8.9
2658
9.0
491
8.2
2317
8.4
430
8.6
2620
Feature Not Available
Feature Not Available
Feature Not Available
8.1
1398
8.2
44
7.7
992
Not enough data
Social Media Listening ToolsHide 10 FeaturesShow 10 Features
8.1
8,411
Not enough data
Monitoring & Listening
8.6
1376
Not enough data
7.1
920
Not enough data
8.3
680
Not enough data
8.1
665
Not enough data
7.9
642
Not enough data
8.1
669
Not enough data
Data Management & Analysis
7.6
686
Not enough data
8.7
1444
Not enough data
8.2
710
Not enough data
8.0
619
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
8.1
5,923
Not enough data
Generative AI
7.5
431
Not enough data
7.3
424
Not enough data
Process
8.6
996
Not enough data
8.2
795
Not enough data
7.9
562
Not enough data
Channels
Feature Not Available
Not enough data
9.0
1051
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Insight
7.6
686
Not enough data
8.6
978
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Sprout Social
Sprout Social
TweetDeck
TweetDeck
Sprout Social and TweetDeck are categorized as Social Media Management
Unique Categories
TweetDeck
TweetDeck is categorized as SAP Store
Reviews
Reviewers' Company Size
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
46.2%
Mid-Market(51-1000 emp.)
37.1%
Enterprise(> 1000 emp.)
16.7%
TweetDeck
TweetDeck
Small-Business(50 or fewer emp.)
55.7%
Mid-Market(51-1000 emp.)
28.5%
Enterprise(> 1000 emp.)
15.9%
Reviewers' Industry
Sprout Social
Sprout Social
Marketing and Advertising
21.4%
Non-Profit Organization Management
6.3%
Higher Education
4.8%
Information Technology and Services
3.7%
Financial Services
3.5%
Other
60.4%
TweetDeck
TweetDeck
Marketing and Advertising
13.4%
Computer Software
5.9%
Public Relations and Communications
5.7%
Broadcast Media
5.6%
Internet
5.0%
Other
64.4%
Most Helpful Reviews
Sprout Social
Sprout Social
Most Helpful Favorable Review
Stephany S.
SS
Stephany S.
Verified User in Gambling & Casinos

The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...

Most Helpful Critical Review
Mateusz P.
MP
Mateusz P.
Verified User in Sporting Goods

Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...

TweetDeck
TweetDeck
Most Helpful Favorable Review
Daniel J.
DJ
Daniel J.
Verified User in Computer & Network Security

TweetDeck is a great Twitter management and monitoring solution from Twitter. It offers a good way to watch your feed, mentions, direct messages, or specific keywords or users. They also offer an option to schedule tweets, which makes it easy to post things...

Most Helpful Critical Review
Verified User in Wine and Spirits
GW
Verified User in Wine and Spirits

Lack of useful analytics. Compared to competitors, Tweetdeck doesn't provide much to look at to determine what is working. Also, with Twitter tightening its grip on data access, it's only a matter of time before this program is useless.

Alternatives
Sprout Social
Sprout Social Alternatives
Reputation
Reputation
Add Reputation
Sprinklr Social
Sprinklr Social
Add Sprinklr Social
Eclincher
Eclincher
Add Eclincher
Statusbrew
Statusbrew
Add Statusbrew
TweetDeck
TweetDeck Alternatives
Hootsuite
Hootsuite
Add Hootsuite
Facebook Pages Manager
Facebook
Add Facebook Pages Manager
Buffer
Buffer
Add Buffer
Sprinklr Social
Sprinklr Social
Add Sprinklr Social
Discussions
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
6 comments
Eileen C.
EC
I'm sorry, but the text you provided is a URL, which does not contain any content in an unknown language for translation. If you have a specific text in an...Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 comments
Rachael S.
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is Sprout Social legit?
3 comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
TweetDeck
TweetDeck Discussions
What can TweetDeck do?
3 comments
Carole L.
CL
In addition to posting on Twitter and checking out other accounts you may follow, with Tweetdeck you can also track what's trending, follow hashtags and...Read more
Does anyone use tweetdeck for personal use or are more users companies?
2 comments
Ruban K.
RK
I use it for job search (keyword "looking for ##yourSkileHere##"), leads search (keyword: "looking for ##yourIndustryHere##"), support help (keyword...Read more
Can twwetdeck accommodate other social platforms?
2 comments
Ayo O.
AO
Tweetdeck is solely for Twitter.Read more