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- Sprinklr Marketing-vs-Sprinklr Social
Compare Sprinklr Marketing and Sprinklr Social 
At a Glance
Market Segments
Enterprise (43.6% of reviews)
Enterprise (49.8% of reviews)
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
$299.00 1 Seat/Per month (billed annually)
Sprinklr Marketing
Star Rating
(105)4.0 out of 5
Market Segments
Enterprise (43.6% of reviews)
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
Free Trial is available
Learn more about Sprinklr MarketingSprinklr Social
Star Rating
(1,007)4.0 out of 5
Market Segments
Enterprise (49.8% of reviews)
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
Free Trial is available
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Sprinklr Marketing vs Sprinklr Social
When assessing the two solutions, reviewers found Sprinklr Marketing easier to use, set up, and administer. Reviewers also preferred doing business with Sprinklr Marketing overall.
- Reviewers felt that Sprinklr Marketing meets the needs of their business better than Sprinklr Social.
- When comparing quality of ongoing product support, reviewers felt that Sprinklr Marketing is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sprinklr Social over Sprinklr Marketing.
Pricing
Entry-Level Pricing
Sprinklr Marketing
Sprinklr Marketing Enterprise
Contact Us
1 Seat/Per month (billed annually) Per Year
- Premium campaign planning
- Premium marketing analytics
- Content marketing platform
Sprinklr Social
SMM and Customer Service Solution Self Serve (Annual)
$299.00
1 Seat/Per month (billed annually)
Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card.
- Offer customer care on 15+ channels
- AI-powered chatbots and Digital Twin
- Omnichannel inbox
Free Trial
Sprinklr Marketing
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.3
84
8.1
813
Ease of Use
7.6
84
7.5
828
Ease of Setup
7.1
46
6.9
445
Ease of Admin
7.5
45
7.4
365
Quality of Support
8.1
79
7.8
766
Has the product been a good partner in doing business?
8.2
42
8.1
354
Product Direction (% positive)
7.4
81
7.9
797
Features by Category
Social Analytics
Not enough data
7.1(won by default)
285
Not enough data
Feature Not Available
Not enough data
8.2(won by default)
358
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2(won by default)
147
Not enough data
7.3(won by default)
152
Reports & Dashboards
Not enough data
8.2(won by default)
362
Not enough data
8.0(won by default)
363
Not enough data
8.3(won by default)
357
Not enough data
Feature Not Available
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
20
Not enough data
8.5
16
Not enough data
8.6
12
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
8.9
22
Not enough data
Content Planning
8.5
20
Not enough data
9.2
18
Not enough data
9.0
21
Not enough data
Marketing Campaign Performance
8.4
16
Not enough data
8.7
19
Not enough data
Other Features
8.6
15
Not enough data
9.0
20
Not enough data
Content & Collaboration
Not enough data
8.6
256
Not enough data
8.2
246
Not enough data
7.7
229
Not enough data
8.0
249
Not enough data
8.1
262
Not enough data
7.4
155
Social Management
Not enough data
8.2
464
Not enough data
8.5
447
Not enough data
Feature Not Available
Not enough data
8.4
473
Not enough data
7.4
332
Not enough data
7.6
158
Not enough data
7.0
117
Platform Interoperability
8.4
19
Not enough data
Social Functionality
9.1
31
Not enough data
Campaign Management
8.9
29
Not enough data
8.7
29
Not enough data
8.4
30
Not enough data
8.6
26
Not enough data
8.8
27
Not enough data
9.1
26
Not enough data
8.9
23
Not enough data
8.6
25
Not enough data
8.7
26
Not enough data
8.5
25
Not enough data
8.3
24
Not enough data
8.1
22
Not enough data
8.4
23
Not enough data
Targeting
8.6
32
Not enough data
8.6
29
Not enough data
8.7
30
Not enough data
8.5
27
Not enough data
Platform
8.3
27
Not enough data
8.9
32
Not enough data
8.8
31
Not enough data
8.4
31
Not enough data
8.7
30
Not enough data
8.6
31
Not enough data
8.3
30
Not enough data
8.3
27
Not enough data
8.5
31
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.6
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
40
|
Verified
Not enough data
Feature Not Available
Moderation
Not enough data
7.8
34
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
33
|
Verified
Use Cases
Not enough data
7.6
33
|
Verified
Not enough data
7.5
32
|
Verified
Not enough data
8.2
37
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
38
|
Verified
Not enough data
8.4
40
|
Verified
Not enough data
7.3
32
|
Verified
Display Options
Not enough data
7.2
31
|
Verified
Not enough data
Feature Not Available
Not enough data
7.3
37
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Creation
9.4
9
|
Verified
Not enough data
Optimization
Feature Not Available
Not enough data
Content Sharing
Not enough data
7.5
22
Not enough data
7.9
21
Not enough data
7.1
21
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.5
21
Not enough data
Feature Not Available
Not enough data
6.6
20
Not enough data
Feature Not Available
Platform
Not enough data
6.7
19
Not enough data
6.7
20
Not enough data
7.1
20
Not enough data
7.1
19
Monitoring & Listening
Not enough data
8.3
350
Not enough data
7.1
282
Not enough data
8.5
105
Not enough data
8.3
106
Not enough data
7.7
105
Not enough data
7.6
96
Data Management & Analysis
Not enough data
7.0
312
Not enough data
8.3
353
Not enough data
8.0
105
Not enough data
7.7
99
Content
Not enough data
7.8
46
Not enough data
7.5
44
Not enough data
8.3
45
Not enough data
7.4
43
Engagement
Not enough data
6.7
43
Not enough data
7.1
43
Not enough data
7.8
43
Not enough data
6.9
40
Not enough data
7.8
43
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.7
41
Not enough data
Feature Not Available
Not enough data
7.3
42
Analytics
Not enough data
Feature Not Available
Not enough data
8.2
43
Not enough data
7.7
42
Generative AI
Not enough data
6.8
79
Not enough data
Feature Not Available
Process
Not enough data
8.3
204
Not enough data
7.7
181
Not enough data
8.2
187
Channels
Not enough data
7.7
138
Not enough data
8.8
220
Not enough data
7.7
131
Not enough data
6.9
122
Not enough data
7.5
131
Insight
Not enough data
7.5
142
Not enough data
8.4
217
Not enough data
7.9
167
Not enough data
7.7
177
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
8.6
29
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
8.5
30
|
Verified
Not enough data
8.7
35
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaign Activity
8.6
38
|
Verified
Not enough data
8.5
41
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
38
|
Verified
Not enough data
8.0
35
|
Verified
Not enough data
8.6
20
Not enough data
Planning
8.8
32
Not enough data
Categories
Categories
Shared Categories
Sprinklr Marketing and Sprinklr Social share no categories
Unique Categories
Sprinklr Marketing is categorized as Marketing Calendar, Content Distribution, Content Experience Platforms, Marketing Analytics, and Social Media Advertising
Sprinklr Social is categorized as Social Commerce Platforms, SAP Store, Social Customer Service, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, Review Management, and Employee Advocacy
Reviews
Reviewers' Company Size
Sprinklr Marketing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.7%
Information Technology and Services
7.9%
Financial Services
5.0%
Computer Software
5.0%
Consumer Goods
4.0%
Other
50.5%
Marketing and Advertising
16.1%
Information Technology and Services
6.1%
Consumer Goods
4.6%
Financial Services
4.3%
Computer Software
4.3%
Other
64.7%
Most Helpful Reviews
Sprinklr Marketing
Most Helpful Favorable Review
Samantha W.
Verified User in Real Estate
The first and main thing that sticks out to me about Sprinklr is the breadth of its features. Sky is the limit with this platform! I love that I can easily find what I need with filters being available across nearly the entire platform. I love the ability...
Most Helpful Critical Review
Verified User in Automotive
Serious issues in the functionality, you need to reload the page after every change, sharing content does not work as it should, customer support is really bad
Sprinklr Social
Most Helpful Favorable Review
Verified User in Marketing and Advertising
Great user interface, easy to read and understand. Also great to take information for monthly reports
Most Helpful Critical Review
Verified User in Marketing and Advertising
The primary issue I had with Sprinklr was my inability to trust much of the channel specific data provided within the "reporting dashboards." Having used it for pieces of ongoing monthly reports for over a year and a half, each month was a challenge as...
Samantha W.
Verified User in Real Estate
The first and main thing that sticks out to me about Sprinklr is the breadth of its features. Sky is the limit with this platform! I love that I can easily find what I need with filters being available across nearly the entire platform. I love the ability...
Verified User in Marketing and Advertising
Great user interface, easy to read and understand. Also great to take information for monthly reports
Verified User in Automotive
Serious issues in the functionality, you need to reload the page after every change, sharing content does not work as it should, customer support is really bad
Verified User in Marketing and Advertising
The primary issue I had with Sprinklr was my inability to trust much of the channel specific data provided within the "reporting dashboards." Having used it for pieces of ongoing monthly reports for over a year and a half, each month was a challenge as...
Discussions
Sprinklr Marketing has no discussions with answers
What is the best way to find hashtags that are getting traffic.
1 comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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