Compare Splashtop Remote Access and TeamViewer 
At a Glance
Market Segments
Small-Business (88.5% of reviews)
Small-Business (42.8% of reviews)
Entry-Level Pricing
$8.25 1 User Per Month
Starting at $24.90
Splashtop Remote Access
Star Rating
(388)4.8 out of 5
Market Segments
Small-Business (88.5% of reviews)
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansTeamViewer
Star Rating
(3,465)4.5 out of 5
Market Segments
Small-Business (42.8% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Device Management with a score of 9.5, making it a strong choice for organizations needing robust control over their devices. In contrast, Splashtop Remote Access also performs well but slightly edges out with a score of 9.6, indicating a more comprehensive approach to managing devices.
- Reviewers mention that Splashtop Remote Access shines in File Sharing, achieving a high score of 9.9, which users appreciate for its seamless integration and ease of use. TeamViewer, while still strong at 9.1, does not match the level of satisfaction reported by users regarding file sharing capabilities.
- G2 users highlight the superior Quality of Support provided by Splashtop Remote Access, scoring 9.5 compared to TeamViewer's 8.6. Reviewers frequently mention quick response times and effective solutions from Splashtop's support team, enhancing their overall experience.
- Users on G2 report that TeamViewer's Ease of Setup is rated at 9.0, which is commendable, but Splashtop Remote Access outperforms it with a score of 9.4. Reviewers appreciate the straightforward installation process of Splashtop, making it more user-friendly for new adopters.
- Reviewers mention that both products offer Unattended Remote Access, but Splashtop Remote Access scores higher at 9.6, with users praising its reliability and ease of access. TeamViewer, while still effective at 9.1, does not receive the same level of enthusiasm from users regarding this feature.
- Users say that Splashtop Remote Access provides a better overall Performance and Reliability score of 9.6, which is reflected in user feedback about its consistent connection quality and minimal lag. TeamViewer, with a score of 9.1, is still reliable but does not match the performance benchmarks set by Splashtop.
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Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Splashtop Remote Access
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.7
302
9.1
2,843
Ease of Use
9.7
304
9.1
2,890
Ease of Setup
9.4
190
9.1
784
Ease of Admin
9.7
169
8.9
636
Quality of Support
9.5
191
8.6
2,429
Has the product been a good partner in doing business?
9.7
157
8.6
593
Product Direction (% positive)
9.1
288
8.7
2,739
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.6
35
Not enough data
9.3
35
Not enough data
9.3
34
Monitoring and Management
Not enough data
9.2
34
Not enough data
9.4
34
Not enough data
9.0
35
Not enough data
9.4
35
Organization
Not enough data
9.4
34
Service Management
Not enough data
9.0
35
Not enough data
9.8
35
Not enough data
9.5
35
Presenter Tools
9.8
11
8.9
807
8.6
11
8.5
730
9.7
13
9.2
876
|
Verified
8.5
11
8.8
778
|
Verified
Conferencing Options
8.2
11
8.7
741
|
Verified
8.2
10
8.8
753
|
Verified
Feature Not Available
8.8
737
|
Verified
Application Tools
9.4
13
8.9
813
|
Verified
9.0
12
8.9
771
|
Verified
9.2
13
8.8
750
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
7
Not enough data
8.9
6
Not enough data
9.4
8
Not enough data
9.8
8
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
9.8
8
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.4
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
10.0
7
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
20
9.3
436
9.1
19
9.1
432
8.6
19
9.0
387
9.5
19
9.1
413
8.5
18
9.0
398
9.0
20
9.1
406
Maintenance
8.6
18
9.1
402
9.0
18
9.0
370
Communication
8.8
20
9.0
401
7.6
16
8.8
349
7.6
16
8.9
352
8.2
17
8.9
374
Security
9.3
16
9.1
366
9.2
17
9.1
371
Device Support
9.1
19
9.1
396
9.4
20
9.2
408
9.5
18
9.2
405
Performance
8.9
17
9.0
380
Administration
Not enough data
9.6
16
Not enough data
9.6
15
Not enough data
9.7
16
Security
Not enough data
9.7
15
Not enough data
9.5
14
Platform - Mobile Device Management (MDM)
Not enough data
8.6
20
Operating System
Not enough data
9.5
21
Not enough data
9.1
20
Not enough data
8.7
21
Management
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.9
19
Not enough data
8.3
19
Not enough data
8.9
21
Security
Not enough data
8.6
19
Not enough data
8.9
21
Analysis
Not enough data
9.3
10
Platform
Not enough data
9.7
10
Not enough data
8.9
9
Not enough data
9.6
9
Not enough data
8.9
9
Not enough data
9.4
8
Security
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.8
8
Not enough data
9.8
7
Not enough data
9.3
9
Administration
9.5
147
8.8
1324
9.6
83
8.7
1236
Feature Not Available
8.6
1230
8.9
77
8.6
1217
9.1
82
8.7
1252
9.6
152
8.7
1325
9.6
150
8.9
1392
Platform
9.6
143
8.9
1340
9.4
134
8.7
1301
Feature Not Available
8.7
1268
9.8
175
9.1
1429
Security
8.7
60
8.6
1130
9.5
123
8.8
1273
9.5
110
8.7
1218
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Categories
Categories
Shared Categories
Splashtop Remote Access and TeamViewer are categorized as Screen Sharing, Remote Desktop, and Remote Support
Unique Categories
Splashtop Remote Access has no unique categories
Reviews
Reviewers' Company Size
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
12.6%
Information Technology and Services
6.0%
Hospital & Health Care
3.9%
Construction
3.9%
Retail
3.7%
Other
69.8%
Information Technology and Services
16.7%
Computer Software
10.3%
Marketing and Advertising
4.5%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.4%
Most Helpful Reviews
Splashtop Remote Access
Most Helpful Favorable Review
Mike N.
Verified User in Medical Practice
I love that I can work from my winter home in Las Vegas at my job in Metro Detroit. It is just like I am in the office in Detroit , but there is no ice and snow.
Most Helpful Critical Review
Verified User in Real Estate
If you are tech savy and in your 20's, you will become very frustrated with Splashtop. It is SO slow, and very old school. Very clunky looking - like it came straight from the early 90's.
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Verified User in Financial Services
Expensive and poor customer service, many better options in market.
Mike N.
Verified User in Medical Practice
I love that I can work from my winter home in Las Vegas at my job in Metro Detroit. It is just like I am in the office in Detroit , but there is no ice and snow.
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Verified User in Real Estate
If you are tech savy and in your 20's, you will become very frustrated with Splashtop. It is SO slow, and very old school. Very clunky looking - like it came straight from the early 90's.
Verified User in Financial Services
Expensive and poor customer service, many better options in market.
Discussions
How do I print from my clients computer to my printer
3 comments
JJ
I'm sorry, but I can't assist with that request.Read more
What is the network traffic like for the streamers?
2 comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Licencias algo costosas?
4 comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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