Compare Splashtop Remote Access and TeamViewer

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At a Glance
Splashtop Remote Access
Splashtop Remote Access
Star Rating
(388)4.8 out of 5
Market Segments
Small-Business (88.5% of reviews)
Information
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plans
TeamViewer
TeamViewer
Star Rating
(3,461)4.5 out of 5
Market Segments
Small-Business (42.8% of reviews)
Information
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that TeamViewer excels in Device Management with a score of 9.5, making it a strong choice for organizations needing robust control over their devices. In contrast, Splashtop Remote Access also performs well but slightly edges out with a score of 9.6, indicating a more comprehensive approach to managing devices.
  • Reviewers mention that Splashtop Remote Access shines in File Sharing, achieving a high score of 9.9, which users appreciate for its seamless integration and ease of use. TeamViewer, while still strong at 9.1, does not match the level of satisfaction reported by users regarding file sharing capabilities.
  • G2 users highlight the superior Quality of Support provided by Splashtop Remote Access, scoring 9.5 compared to TeamViewer's 8.6. Reviewers frequently mention quick response times and effective solutions from Splashtop's support team, enhancing their overall experience.
  • Users on G2 report that TeamViewer's Ease of Setup is rated at 9.0, which is commendable, but Splashtop Remote Access outperforms it with a score of 9.4. Reviewers appreciate the straightforward installation process of Splashtop, making it more user-friendly for new adopters.
  • Reviewers mention that both products offer Unattended Remote Access, but Splashtop Remote Access scores higher at 9.6, with users praising its reliability and ease of access. TeamViewer, while still effective at 9.1, does not receive the same level of enthusiasm from users regarding this feature.
  • Users say that Splashtop Remote Access provides a better overall Performance and Reliability score of 9.6, which is reflected in user feedback about its consistent connection quality and minimal lag. TeamViewer, with a score of 9.1, is still reliable but does not match the performance benchmarks set by Splashtop.
Featured Products
Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Browse all 4 pricing plans
TeamViewer
Remote Access
Starting at $24.90
Browse all 4 pricing plans
Free Trial
Splashtop Remote Access
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.7
302
9.1
2,842
Ease of Use
9.7
304
9.1
2,888
Ease of Setup
9.4
190
9.1
783
Ease of Admin
9.7
169
8.9
636
Quality of Support
9.5
191
8.6
2,428
Has the product been a good partner in doing business?
9.7
157
8.6
593
Product Direction (% positive)
9.1
288
8.7
2,738
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
Not enough data
9.4
381
Administration
Not enough data
9.6
35
Not enough data
9.3
35
Not enough data
9.3
34
Monitoring and Management
Not enough data
9.2
34
Not enough data
9.4
34
Not enough data
9.0
35
Not enough data
9.4
35
Organization
Not enough data
9.4
34
Service Management
Not enough data
9.0
35
Not enough data
9.8
35
Not enough data
9.5
35
9.0
105
8.8
7,756
Presenter Tools
9.8
11
8.9
807
8.6
11
8.5
730
9.7
13
9.2
876
|
Verified
8.5
11
8.8
778
|
Verified
Conferencing Options
8.2
11
8.7
741
|
Verified
8.2
10
8.8
753
|
Verified
Feature Not Available
8.8
737
|
Verified
Application Tools
9.4
13
8.9
813
|
Verified
9.0
12
8.9
771
|
Verified
9.2
13
8.8
750
|
Verified
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.6
51
Functionality
Not enough data
9.5
7
Not enough data
8.9
6
Not enough data
9.4
8
Not enough data
9.8
8
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.5
7
Not enough data
10.0
7
Not enough data
9.8
8
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.6
34
Asset Inventory
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.4
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
10.0
7
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
8.9
327
9.1
7,046
Administration
9.6
20
9.3
436
9.1
19
9.1
432
8.6
19
9.0
387
9.5
19
9.1
413
8.5
18
9.0
398
9.0
20
9.1
406
Maintenance
8.6
18
9.1
402
9.0
18
9.0
370
Communication
8.8
20
9.0
401
7.6
16
8.8
349
7.6
16
8.9
352
8.2
17
8.9
374
Security
9.3
16
9.1
366
9.2
17
9.1
371
Device Support
9.1
19
9.1
396
9.4
20
9.2
408
9.5
18
9.2
405
Performance
8.9
17
9.0
380
Not enough data
9.6
76
Administration
Not enough data
9.6
16
Not enough data
9.6
15
Not enough data
9.7
16
Security
Not enough data
9.7
15
Not enough data
9.5
14
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
Not enough data
8.8
223
Platform - Mobile Device Management (MDM)
Not enough data
8.6
20
Operating System
Not enough data
9.5
21
Not enough data
9.1
20
Not enough data
8.7
21
Management
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.9
19
Not enough data
8.3
19
Not enough data
8.9
21
Security
Not enough data
8.6
19
Not enough data
8.9
21
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
Not enough data
9.4
97
Analysis
Not enough data
9.3
10
Platform
Not enough data
9.7
10
Not enough data
8.9
9
Not enough data
9.6
9
Not enough data
8.9
9
Not enough data
9.4
8
Security
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.8
8
Not enough data
9.8
7
Not enough data
9.3
9
9.4
1,436
8.8
17,921
Administration
9.5
147
8.8
1323
9.6
83
8.7
1235
Feature Not Available
8.6
1229
8.9
77
8.6
1216
9.1
82
8.7
1251
9.6
152
8.7
1324
9.6
150
8.9
1391
Platform
9.6
143
8.9
1339
9.4
134
8.7
1300
Feature Not Available
8.7
1267
9.8
175
9.1
1428
Security
8.7
60
8.6
1129
9.5
123
8.8
1272
9.5
110
8.7
1217
ServiceNow Store AppsHide 2 FeaturesShow 2 Features
Not enough data
9.3
265
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Categories
Categories
Shared Categories
Splashtop Remote Access
Splashtop Remote Access
TeamViewer
TeamViewer
Splashtop Remote Access and TeamViewer are categorized as Screen Sharing, Remote Desktop, and Remote Support
Reviews
Reviewers' Company Size
Splashtop Remote Access
Splashtop Remote Access
Small-Business(50 or fewer emp.)
88.5%
Mid-Market(51-1000 emp.)
10.2%
Enterprise(> 1000 emp.)
1.3%
TeamViewer
TeamViewer
Small-Business(50 or fewer emp.)
42.8%
Mid-Market(51-1000 emp.)
36.1%
Enterprise(> 1000 emp.)
21.1%
Reviewers' Industry
Splashtop Remote Access
Splashtop Remote Access
Accounting
12.6%
Information Technology and Services
6.0%
Hospital & Health Care
3.9%
Construction
3.9%
Retail
3.7%
Other
69.8%
TeamViewer
TeamViewer
Information Technology and Services
16.7%
Computer Software
10.3%
Marketing and Advertising
4.5%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.5%
Most Helpful Reviews
Splashtop Remote Access
Splashtop Remote Access
Most Helpful Favorable Review
MN
Mike N.
Verified User in Medical Practice

I love that I can work from my winter home in Las Vegas at my job in Metro Detroit. It is just like I am in the office in Detroit , but there is no ice and snow.

Most Helpful Critical Review
GW
Gene W.
Verified User in Computer Networking

I changed from LogMeIn to Splashtop to offer remote support for my customers. Over the weekend 30% of the computers became un-accessible. I found they had been unregistered and contacted Splashtop support who had no clue what happened. I told them it would...

TeamViewer
TeamViewer
Most Helpful Favorable Review
SK
Shubham K.
Verified User

I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....

Most Helpful Critical Review
JM
Jeremy M.
Verified User in Information Technology and Services

Teamviewer is not subtle in finding ways to take more of your money. For hundreds of remote users to accidentally click on a flashing pop up to update their teamviewer, only to have the tech lose connectivity to that user is an outrageous waste of time and...

Alternatives
Splashtop Remote Access
Splashtop Remote Access Alternatives
Zoho Assist
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ScreenConnect
ScreenConnect
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AnyDesk
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RemotePC
RemotePC
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TeamViewer
TeamViewer Alternatives
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NinjaOne
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LogMeIn Resolve
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Zoho Assist
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Discussions
Splashtop Remote Access
Splashtop Remote Access Discussions
How do I print from my clients computer to my printer
3 comments
JJ
I'm sorry, but I can't assist with that request.Read more
What is the network traffic like for the streamers?
2 comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
TeamViewer
TeamViewer Discussions
How would teanviewer connect without a fast internet?
9 comments
PA
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Can i use one PC to multi remote clients?
4 comments
PA