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At a Glance
Spekit
Spekit
Star Rating
(203)4.7 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Information
Entry-Level Pricing
Contact Us 1 User Per Month
Learn more about Spekit
Whatfix
Whatfix
Star Rating
(358)4.6 out of 5
Market Segments
Enterprise (41.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Whatfix
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Whatfix excels in "Quality of Support" with a score of 9.7, while Spekit follows closely with 9.6. Reviewers mention that Whatfix's support team is highly responsive and knowledgeable, making it easier for users to resolve issues quickly.
  • Reviewers mention that Spekit shines in "Ease of Use" with a score of 9.2 compared to Whatfix's 8.7. Users on G2 appreciate Spekit's intuitive interface, which simplifies the onboarding process for new users.
  • G2 users highlight that Whatfix offers superior "Content Management" features, particularly in "Content Import" with a score of 9.0, while Spekit does not have a comparable score in this area. Users say that Whatfix's ability to seamlessly import content from various sources enhances their overall experience.
  • Users report that Spekit outperforms Whatfix in "Course Authoring," particularly in "Instructor-Led Training" with a score of 8.6, while Whatfix scores lower at 8.1. Reviewers mention that Spekit's tools for live training sessions are more robust and user-friendly.
  • Reviewers mention that Whatfix has a slight edge in "Generative AI" capabilities, particularly in "AI Text Summarization" with a score of 9.5, compared to Spekit's 7.9. Users say that this feature helps them quickly digest large amounts of information, making it a valuable tool for content creation.
  • Users on G2 report that both products have similar performance in "Walkthrough Type," scoring 8.7 for "Audio-visual Walkthroughs." However, Whatfix's "Text Bubble Walkthroughs" score higher at 9.0, indicating that users find this feature particularly effective for guiding new users through processes.
Featured Products
Pricing
Entry-Level Pricing
Spekit
Spekit
Contact Us
1 User Per Month
Learn more about Spekit
Whatfix
No pricing available
Free Trial
Spekit
No trial information available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.0
152
8.9
277
Ease of Use
9.2
156
8.7
278
Ease of Setup
8.8
122
8.2
232
Ease of Admin
9.0
120
8.5
236
Quality of Support
9.6
148
9.7
278
Has the product been a good partner in doing business?
9.7
117
9.5
235
Product Direction (% positive)
9.5
140
9.7
264
Features by Category
Digital Adoption PlatformHide 7 FeaturesShow 7 Features
8.4
131
8.3
821
User Analysis
Feature Not Available
8.2
109
8.1
30
8.1
127
User Support
8.5
28
8.2
120
7.8
15
8.1
98
Feature Not Available
8.1
100
Walkthrough Type
8.7
29
8.7
123
8.9
29
9.0
144
Not enough data
7.7
268
Product Analytics
Not enough data
8.0
38
Not enough data
8.2
38
Not enough data
7.9
34
Not enough data
7.8
35
Not enough data
7.7
35
Not enough data
7.2
29
Not enough data
7.3
26
Not enough data
7.8
33
Microlearning PlatformsHide 14 FeaturesShow 14 Features
8.6
333
Not enough data
Basics
8.9
31
Not enough data
8.4
24
Not enough data
Content
8.8
29
Not enough data
8.8
30
Not enough data
8.9
30
Not enough data
Performance
8.9
27
Not enough data
8.3
25
Not enough data
Feature Not Available
Not enough data
Training & eLearning
8.1
19
Not enough data
8.6
23
Not enough data
8.4
25
Not enough data
8.9
21
Not enough data
8.7
26
Not enough data
8.6
23
Not enough data
8.5
841
Not enough data
Knowledge Pages
8.3
61
Not enough data
8.4
61
Not enough data
8.3
56
Not enough data
Feature Not Available
Not enough data
7.7
52
Not enough data
7.4
46
Not enough data
8.6
56
Not enough data
Knowledge Dissemination
8.5
60
Not enough data
9.0
63
Not enough data
8.8
65
Not enough data
8.8
65
Not enough data
8.4
56
Not enough data
9.1
57
Not enough data
8.4
50
Not enough data
8.8
47
Not enough data
8.7
46
Not enough data
Sales Training and OnboardingHide 17 FeaturesShow 17 Features
8.0
304
Not enough data
Course Authoring
7.2
24
Not enough data
7.9
30
Not enough data
Feature Not Available
Not enough data
8.2
28
Not enough data
Feature Not Available
Not enough data
Course Management
Feature Not Available
Not enough data
7.9
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
8.6
30
Not enough data
Platform
8.4
25
Not enough data
6.9
22
Not enough data
8.3
23
Not enough data
Onboarding
8.8
40
Not enough data
Feature Not Available
Not enough data
8.7
34
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
8.3
694
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
8.9
124
Not enough data
8.8
120
Not enough data
8.4
74
Not enough data
7.1
49
Not enough data
8.3
64
Self-Service Platform
Not enough data
8.6
69
Not enough data
8.3
67
Not enough data
7.9
58
Not enough data
8.1
69
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.4
369
Not enough data
Content Management
9.0
40
Not enough data
8.8
47
Not enough data
8.0
38
Not enough data
8.1
46
Not enough data
8.8
44
Not enough data
Analytics
8.3
42
Not enough data
8.6
36
Not enough data
7.8
35
Not enough data
8.4
41
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
100
Not enough data
Training
9.3
27
Not enough data
8.9
25
Not enough data
8.5
21
Not enough data
Feature Not Available
Not enough data
Feedback
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
18
Not enough data
Feature Not Available
Not enough data
Generative AI
9.3
9
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Spekit
Spekit
Whatfix
Whatfix
Spekit and Whatfix are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
Spekit
Spekit
Small-Business(50 or fewer emp.)
13.6%
Mid-Market(51-1000 emp.)
63.6%
Enterprise(> 1000 emp.)
22.7%
Whatfix
Whatfix
Small-Business(50 or fewer emp.)
21.3%
Mid-Market(51-1000 emp.)
37.6%
Enterprise(> 1000 emp.)
41.1%
Reviewers' Industry
Spekit
Spekit
Computer Software
17.7%
Information Technology and Services
16.2%
Financial Services
8.1%
Non-Profit Organization Management
5.6%
Hospital & Health Care
5.1%
Other
47.5%
Whatfix
Whatfix
Computer Software
17.0%
Information Technology and Services
12.9%
Insurance
3.7%
Telecommunications
3.4%
Financial Services
3.4%
Other
59.5%
Most Helpful Reviews
Spekit
Spekit
Most Helpful Favorable Review
KH
Keri H.
Verified User in Hospital & Health Care

The team was incredibly responsive, from day one to launch; they were always available when we needed them and went above and beyond to ensure the success of our launch! The team has labeled our Spekit platform the "golden egg" of training and communication...

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

Unfortunately, our experience with implementation was nowhere as easy as we thought it would be. The slack integration was inadvertently set up internally before the full implementation. This caused an issue (which is understandable), but it took 4+ weeks...

Whatfix
Whatfix
Most Helpful Favorable Review
Philip K.
PK
Philip K.
Verified User in Banking

The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues

Most Helpful Critical Review
bailey k.
BK
bailey k.
Verified User in Professional Training & Coaching

There is a lack of transparency with partners, and felt that input was not taken seriously.

Alternatives
Spekit
Spekit Alternatives
WalkMe
WalkMe
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Guru
Guru
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Pendo
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Highspot
Highspot
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Whatfix
Whatfix Alternatives
Intercom
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Pendo
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Userpilot
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WalkMe
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Discussions
Spekit
Spekit Discussions
Monty the Mongoose crying
Spekit has no discussions with answers
Whatfix
Whatfix Discussions
What does Whatfix do?
3 comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations. How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 comment
KE
Hi Christopher I have added a video to the self-help tab. You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more