The team was incredibly responsive, from day one to launch; they were always available when we needed them and went above and beyond to ensure the success of our launch! The team has labeled our Spekit platform the "golden egg" of training and communication...
Unfortunately, our experience with implementation was nowhere as easy as we thought it would be. The slack integration was inadvertently set up internally before the full implementation. This caused an issue (which is understandable), but it took 4+ weeks...
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
There is a lack of transparency with partners, and felt that input was not taken seriously.
The team was incredibly responsive, from day one to launch; they were always available when we needed them and went above and beyond to ensure the success of our launch! The team has labeled our Spekit platform the "golden egg" of training and communication...
The WhatFix solution incorporates directly into Salesforce for a good user engagement. The support team is always available and willing to hop on a call to discuss any issues
Unfortunately, our experience with implementation was nowhere as easy as we thought it would be. The slack integration was inadvertently set up internally before the full implementation. This caused an issue (which is understandable), but it took 4+ weeks...
There is a lack of transparency with partners, and felt that input was not taken seriously.