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At a Glance
Market Segments
Small-Business (82.5% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$10.00 10000 users Per Year
$9.00 1 user Per Month
SmartSuite
Star Rating
(41)4.8 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 10000 users Per Year
Browse all 3 pricing plansSmartsheet
Star Rating
(21,371)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its centralized platform functionality, scoring 9.0, which allows for seamless tracking and management of projects. In contrast, SmartSuite shines with a higher score of 9.2 in its workflow automation capabilities, making it easier for teams to streamline processes.
- Reviewers mention that Smartsheet's task creation features, particularly in creation and assignment, score 8.8, which is beneficial for teams managing multiple projects. However, SmartSuite offers a more robust automation feature with a score of 9.2, allowing for greater customization and efficiency in task management.
- G2 users highlight that Smartsheet's ease of use is rated at 8.4, which is favorable for teams new to project management software. On the other hand, SmartSuite receives a higher rating of 9.4 for ease of setup, indicating a more user-friendly onboarding experience for new users.
- Users on G2 report that Smartsheet's quality of support is rated at 8.4, which is satisfactory but not exceptional. In contrast, SmartSuite boasts an impressive score of 9.8, with reviewers praising their responsive customer service and extensive support resources.
- Reviewers mention that Smartsheet's portfolio management features, particularly in planning, score 8.6, which is useful for mid-market users. However, SmartSuite's portfolio management capabilities are rated higher at 9.1, indicating a more comprehensive approach to managing multiple projects and resources.
- Users say that while Smartsheet offers solid reporting and analytics features with a score of 9.0, SmartSuite outperforms it with a score of 9.1, providing more advanced data visualization options that help teams make informed decisions based on project performance.
Pricing
Entry-Level Pricing
SmartSuite
Team
$10.00
10000 users Per Year
Start strong with top features at a great price.
- 25 Solutions
- 5,000 Records per Solution
- 10GB of File Storage per Solution
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
SmartSuite
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
9.3
33
8.5
18,089
Ease of Use
9.5
34
8.4
18,327
Ease of Setup
9.3
29
8.3
10,121
Ease of Admin
9.4
27
8.5
7,595
Quality of Support
9.8
33
8.3
14,001
Has the product been a good partner in doing business?
9.9
28
8.6
7,045
Product Direction (% positive)
9.7
36
8.6
17,582
Features by Category
Tasks
Not enough data
8.7
10042
|
Verified
Not enough data
8.8
10048
|
Verified
Not enough data
8.5
9775
|
Verified
Not enough data
8.4
9452
|
Verified
Not enough data
8.1
9259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9327
|
Verified
Not enough data
8.0
8791
|
Verified
Projects
Not enough data
8.6
9270
|
Verified
Not enough data
8.3
8621
|
Verified
Not enough data
8.2
8732
|
Verified
Not enough data
8.0
8650
|
Verified
Not enough data
8.2
8818
|
Verified
Not enough data
7.5
7592
|
Verified
Not enough data
8.0
8291
|
Verified
Not enough data
8.0
8850
|
Verified
Not enough data
7.8
7832
|
Verified
Not enough data
7.6
7436
|
Verified
Not enough data
7.6
7256
|
Verified
Resource Management
Not enough data
7.6
7732
|
Verified
Not enough data
7.6
7799
|
Verified
Not enough data
8.1
8430
|
Verified
Project Monitoring
Not enough data
7.8
7444
|
Verified
Not enough data
7.7
7553
|
Verified
Not enough data
8.2
8596
|
Verified
Generative AI
Not enough data
6.0
3055
Not enough data
6.1
3040
Agentic AI - Project Management
Not enough data
5.5
917
Not enough data
5.9
918
Not enough data
5.7
910
Not enough data
5.7
909
Not enough data
5.6
909
Not enough data
5.6
905
Not enough data
5.8
907
Portfolio Management
Not enough data
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Project Management
Not enough data
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Resource Management
Not enough data
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Data & Analytics
Not enough data
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Management
Not enough data
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Generative AI
Not enough data
6.3
1815
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Automation
9.3
32
8.5
4242
9.2
33
8.3
4197
9.2
31
8.1
3928
Administration
9.2
32
8.2
4097
9.3
30
8.1
3880
9.7
32
8.8
4095
Project management
9.1
31
8.7
4162
8.2
28
8.2
3890
9.1
28
8.6
4173
9.7
30
8.3
4021
9.1
30
8.4
3942
8.3
23
8.0
3619
9.1
28
8.3
4060
Workload
9.1
25
8.0
3690
9.3
31
8.3
3931
9.5
30
8.0
3734
9.0
24
7.9
3549
Communication & Collaboration
9.0
27
8.1
3719
9.0
29
8.3
3914
9.2
28
8.8
4109
Cost Management
8.6
23
7.7
3424
9.3
28
7.8
3418
8.7
23
7.5
3229
Integration
9.2
24
7.4
3271
9.3
27
7.4
3321
8.7
26
7.4
3352
Generative AI
7.8
10
6.5
1651
7.8
10
6.5
1657
Agentic AI - Work Management
Not enough data
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Communication
Not enough data
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7178
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Controls
Not enough data
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Project Management
Not enough data
8.8
7420
Not enough data
8.7
7293
Not enough data
8.6
7158
Not enough data
7.9
6145
Remote Collaboration
Not enough data
8.4
6555
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2270
Not enough data
6.3
2274
Agentic AI - Project Collaboration
Not enough data
5.7
425
Not enough data
5.6
425
Categories
Categories
Shared Categories
SmartSuite and Smartsheet are categorized as Work Management
Unique Categories
SmartSuite has no unique categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
SmartSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
12.5%
Consulting
5.0%
Retail
5.0%
Financial Services
5.0%
Other
57.5%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
SmartSuite has no discussions with answers
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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