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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Request Pricing
Smartsheet
Star Rating
(21,386)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWorkzone
Star Rating
(53)4.2 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
Request Pricing
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Workzone. Users appreciate its ability to combine the simplicity of spreadsheets with powerful project management features, allowing for customized workflows and real-time collaboration.
- Users say that Smartsheet's extensive range of tools makes it easy to work efficiently, with many highlighting the intuitive interface that simplifies complex project management tasks. In contrast, while Workzone is noted for its ease of use and setup, it lacks the depth of features that Smartsheet offers.
- According to verified reviews, Smartsheet's implementation process is praised for being quick and straightforward, with users noting the helpful onboarding wizard. On the other hand, Workzone, while accessible from anywhere, has not received recent reviews, which may indicate a lack of current user engagement or updates.
- Reviewers mention that Smartsheet provides robust task management capabilities, including features like customizable dashboards and automated task assignments. Workzone, while it offers a project manager feature that allows for tracking hours and due dates, does not match the versatility and depth of Smartsheet's task management tools.
- Users highlight Smartsheet's strong performance in areas like task prioritization and dependencies, which are crucial for managing complex projects. In comparison, Workzone's ratings in these areas are lower, indicating that users may find it less effective for intricate project planning.
- G2 reviewers note that while Workzone has a solid quality of support, Smartsheet's overall support experience is slightly less favorable. However, Smartsheet's higher ratings in product direction and user satisfaction suggest that it may be a better long-term partner for businesses looking to grow and adapt their project management needs.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Workzone
Team
Request Pricing
For teams needing a comprehensive set of project management tools to get their work done more effectively.
- Project & Task Management
- File Share, Review & Approval Tools
- Reporting
Free Trial
Smartsheet
Free Trial is available
Workzone
Free Trial is available
Ratings
Meets Requirements
8.5
18,098
8.2
47
Ease of Use
8.4
18,338
8.2
48
Ease of Setup
8.3
10,132
8.2
24
Ease of Admin
8.5
7,598
8.5
23
Quality of Support
8.3
14,009
8.7
42
Has the product been a good partner in doing business?
8.6
7,048
8.9
24
Product Direction (% positive)
8.6
17,591
7.8
48
Features by Category
Tasks
8.7
10048
|
Verified
8.2
12
|
Verified
8.8
10052
|
Verified
7.7
13
|
Verified
8.5
9778
|
Verified
7.6
12
|
Verified
8.4
9456
|
Verified
8.1
13
|
Verified
8.1
9262
|
Verified
7.3
13
|
Verified
Feature Not Available
Feature Not Available
8.1
9330
|
Verified
6.7
10
8.0
8794
|
Verified
6.5
9
Projects
8.6
9275
|
Verified
7.6
12
|
Verified
8.3
8625
|
Verified
8.1
9
|
Verified
8.2
8737
|
Verified
7.6
9
|
Verified
8.0
8654
|
Verified
8.1
9
|
Verified
8.2
8823
|
Verified
7.2
10
|
Verified
7.5
7595
|
Verified
6.5
9
|
Verified
8.0
8295
|
Verified
7.4
9
8.0
8854
|
Verified
8.3
11
|
Verified
7.8
7835
|
Verified
5.7
5
7.6
7439
|
Verified
7.5
10
|
Verified
7.6
7259
|
Verified
6.9
8
|
Verified
Resource Management
7.6
7735
|
Verified
8.1
9
7.6
7802
|
Verified
7.9
12
|
Verified
8.1
8432
|
Verified
8.1
13
|
Verified
Project Monitoring
7.8
7446
|
Verified
7.0
9
|
Verified
7.7
7555
|
Verified
7.8
9
|
Verified
8.2
8600
|
Verified
8.1
9
|
Verified
Generative AI
6.0
3057
Not enough data
6.1
3042
Not enough data
Agentic AI - Project Management
5.5
919
Not enough data
5.9
920
Not enough data
5.7
912
Not enough data
5.7
911
Not enough data
5.6
911
Not enough data
5.6
907
Not enough data
5.8
909
Not enough data
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5387
Not enough data
Management
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Not enough data
Generative AI
6.3
1815
Not enough data
Agentic AI - Workflow Management
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Not enough data
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7305
Not enough data
8.8
7386
Not enough data
8.3
6917
Not enough data
7.8
6110
Not enough data
Task Management
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Not enough data
Generative AI
6.2
2411
Not enough data
6.2
2413
Not enough data
Automation
8.5
4243
Not enough data
8.3
4198
Not enough data
8.1
3930
Not enough data
Administration
8.2
4098
Not enough data
8.1
3881
Not enough data
8.8
4096
Not enough data
Project management
8.7
4163
Not enough data
8.2
3891
Not enough data
8.6
4174
Not enough data
8.3
4022
Not enough data
8.4
3943
Not enough data
8.0
3620
Not enough data
8.3
4061
Not enough data
Workload
8.0
3691
Not enough data
8.3
3933
Not enough data
8.0
3735
Not enough data
7.9
3550
Not enough data
Communication & Collaboration
8.1
3720
Not enough data
8.3
3915
Not enough data
8.8
4112
Not enough data
Cost Management
7.7
3425
Not enough data
7.8
3419
Not enough data
7.5
3230
Not enough data
Integration
7.4
3272
Not enough data
7.4
3322
Not enough data
7.4
3353
Not enough data
Generative AI
6.5
1652
Not enough data
6.5
1658
Not enough data
Agentic AI - Work Management
5.8
361
Not enough data
6.0
360
Not enough data
5.8
360
Not enough data
5.8
358
Not enough data
Communication
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Not enough data
Controls
8.0
6468
Not enough data
7.6
5486
Not enough data
8.2
6799
Not enough data
Feature Not Available
Not enough data
7.9
6082
Not enough data
Project Management
8.8
7422
Not enough data
8.7
7294
Not enough data
8.6
7160
Not enough data
7.9
6146
Not enough data
Remote Collaboration
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2271
Not enough data
6.3
2275
Not enough data
Agentic AI - Project Collaboration
5.7
426
Not enough data
5.6
426
Not enough data
Categories
Categories
Shared Categories
Smartsheet and Workzone are categorized as Work Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Workzone is categorized as Kanban Project Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workzone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
20.0%
Higher Education
14.0%
Financial Services
10.0%
Pharmaceuticals
4.0%
Paper & Forest Products
4.0%
Other
48.0%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Workzone has no discussions with answers
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