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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (54.5% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(21,386)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansTrello
Star Rating
(13,895)4.4 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Trello excels in ease of use, with many users appreciating its intuitive interface and the ability to quickly set up workflows. One user highlighted how the Kanban style allows for easy tracking of project status without needing to delve deeply into each project.
- Users say that Smartsheet shines in its powerful project management capabilities, combining the familiarity of spreadsheets with advanced features. Reviewers noted the ability to customize workflows and automate tasks, which enhances efficiency and visibility across projects.
- According to verified reviews, Trello is particularly favored by small businesses, with over half of its reviews coming from this segment. Users appreciate its affordability, as it offers a free tier that makes it accessible for teams just starting out.
- Reviewers mention that Smartsheet, while more expensive, provides a comprehensive suite of tools that can be overwhelming at first. However, many users find that once they familiarize themselves with the platform, it becomes a versatile solution for managing complex projects.
- G2 reviewers highlight that Trello's drag-and-drop features are a standout, making it easy to rearrange tasks and prioritize work. This functionality is often praised for enhancing the user experience and streamlining daily operations.
- Users report that while both platforms offer solid support, Trello edges out slightly with a higher score in quality of support. Reviewers have noted that Trello's support team is responsive and helpful, which can be crucial for teams needing quick assistance.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Trello
Free
$0.00
For individuals or teams looking to organize anything.
- Unlimited cards
- Unlimited members
- Up to 10 boards per Workspace
Free Trial
Smartsheet
Free Trial is available
Trello
Free Trial is available
Ratings
Meets Requirements
8.5
18,098
8.8
11,827
Ease of Use
8.4
18,338
9.0
11,878
Ease of Setup
8.3
10,132
9.1
3,254
Ease of Admin
8.5
7,598
8.9
3,052
Quality of Support
8.3
14,009
8.5
7,435
Has the product been a good partner in doing business?
8.6
7,048
8.9
2,466
Product Direction (% positive)
8.6
17,591
8.1
11,469
Features by Category
Tasks
8.7
10048
|
Verified
Not enough data
8.8
10052
|
Verified
Not enough data
8.5
9778
|
Verified
Not enough data
8.4
9456
|
Verified
Not enough data
8.1
9262
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9330
|
Verified
Not enough data
8.0
8794
|
Verified
Not enough data
Projects
8.6
9275
|
Verified
Not enough data
8.3
8625
|
Verified
Not enough data
8.2
8737
|
Verified
Not enough data
8.0
8654
|
Verified
Not enough data
8.2
8823
|
Verified
Not enough data
7.5
7595
|
Verified
Not enough data
8.0
8295
|
Verified
Not enough data
8.0
8854
|
Verified
Not enough data
7.8
7835
|
Verified
Not enough data
7.6
7439
|
Verified
Not enough data
7.6
7259
|
Verified
Not enough data
Resource Management
7.6
7735
|
Verified
Not enough data
7.6
7802
|
Verified
Not enough data
8.1
8432
|
Verified
Not enough data
Project Monitoring
7.8
7446
|
Verified
Not enough data
7.7
7555
|
Verified
Not enough data
8.2
8600
|
Verified
Not enough data
Generative AI
6.0
3057
Not enough data
6.1
3042
Not enough data
Agentic AI - Project Management
5.5
919
Not enough data
5.9
920
Not enough data
5.7
912
Not enough data
5.7
911
Not enough data
5.6
911
Not enough data
5.6
907
Not enough data
5.8
909
Not enough data
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5387
Not enough data
Management
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Not enough data
Generative AI
6.3
1815
Not enough data
Agentic AI - Workflow Management
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7305
9.1
1708
8.8
7386
8.9
1712
8.3
6917
9.3
1725
7.8
6110
8.3
1398
Task Management
8.5
7064
8.9
1707
8.5
6973
9.1
1726
8.1
6632
8.2
1426
8.2
6460
8.6
1449
Generative AI
6.2
2411
7.0
179
6.2
2413
7.1
176
Automation
8.5
4243
8.9
339
8.3
4198
8.6
348
8.1
3930
8.3
309
Administration
8.2
4098
8.5
323
8.1
3881
8.6
310
8.8
4096
9.3
333
Project management
8.7
4163
9.2
350
8.2
3891
8.4
304
8.6
4174
9.0
344
8.3
4022
8.6
330
8.4
3943
8.7
324
8.0
3620
8.2
285
8.3
4061
8.8
327
Workload
8.0
3691
8.5
306
8.3
3933
8.8
328
8.0
3735
8.7
309
7.9
3550
8.4
285
Communication & Collaboration
8.1
3720
8.5
308
8.3
3915
8.5
312
8.8
4112
9.1
337
Cost Management
7.7
3425
8.1
277
7.8
3419
8.2
284
7.5
3230
8.3
269
Integration
7.4
3272
8.2
279
7.4
3322
8.3
277
7.4
3353
8.0
285
Generative AI
6.5
1652
7.1
111
6.5
1658
7.3
109
Agentic AI - Work Management
5.8
361
7.4
20
6.0
360
7.3
20
5.8
360
7.1
20
5.8
358
7.0
20
Communication
7.2
5663
8.1
900
7.6
6045
8.5
1024
7.5
5801
8.2
887
7.7
5827
8.5
924
Feature Not Available
8.4
919
Content & Documents
8.4
7183
8.7
1129
8.4
7124
8.9
1167
8.0
6870
8.6
1113
7.8
6095
8.3
920
Controls
8.0
6468
8.5
1036
7.6
5486
8.5
955
8.2
6799
8.9
1090
Feature Not Available
8.6
1021
7.9
6082
8.7
924
Project Management
8.8
7422
9.2
1220
8.7
7294
9.0
1187
8.6
7160
9.0
1179
7.9
6146
8.7
995
Remote Collaboration
8.4
6557
8.9
1097
8.5
6737
8.9
1128
8.4
6629
8.9
1089
Feature Not Available
8.3
862
Generative AI
6.3
2271
7.1
120
6.3
2275
7.3
119
Agentic AI - Project Collaboration
5.7
426
7.0
22
5.6
426
7.0
22
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartsheet and Trello are categorized as Project Collaboration, Work Management, and Task Management
Unique Categories
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Project Management
Trello is categorized as Google Workspace Project Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trello
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Computer Software
12.1%
Information Technology and Services
11.4%
Marketing and Advertising
9.2%
Education Management
4.4%
Internet
3.6%
Other
59.4%
Alternatives
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Can I use trello offline?
14 Comments
KS
You can update your status offline but it won't reflect on other person's profile. To let them know you have to be online.Read more
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