Compare SmartDraw and Visio 
At a Glance
Market Segments
Small-Business (44.6% of reviews)
Enterprise (43.3% of reviews)
Entry-Level Pricing
$9.95 Per Month
$0.00
SmartDraw
Star Rating
(285)4.6 out of 5
Market Segments
Small-Business (44.6% of reviews)
Entry-Level Pricing
$9.95 Per Month
Free Trial is available
Browse all 3 pricing plansVisio
Star Rating
(664)4.2 out of 5
Market Segments
Enterprise (43.3% of reviews)
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Visio excels in its integration capabilities, particularly with Microsoft products, making it a preferred choice for enterprises that rely heavily on the Microsoft ecosystem. In contrast, SmartDraw is noted for its user-friendly interface and ease of setup, which reviewers mention as a significant advantage for small businesses looking for quick deployment.
- Reviewers mention that SmartDraw offers a wider variety of templates and design tools, which enhances the user experience for creating diagrams and flowcharts. Users on G2 highlight that Visio, while powerful, can feel overwhelming due to its extensive features, which may not be necessary for all users.
- G2 users indicate that SmartDraw's collaborative editing features are superior, allowing multiple users to work on a project simultaneously with ease. In comparison, users say that Visio's collaboration tools, while functional, do not provide the same level of real-time interaction, which can hinder teamwork.
- Reviewers mention that SmartDraw's customer support is highly rated, with many users praising the responsiveness and helpfulness of the support team. Conversely, users report that Visio's support can be slower and less effective, particularly for troubleshooting complex issues.
- Users say that SmartDraw's drag-and-drop functionality is intuitive and seamless, making it easier for users to create diagrams without a steep learning curve. In contrast, reviewers mention that Visio's drag-and-drop feature, while present, can be less intuitive, requiring more time to master.
- Reviewers mention that SmartDraw's mobile application is robust and allows for easy access and editing on the go, which is a significant advantage for users who need flexibility. Users on G2 report that Visio's mobile capabilities are limited, making it less suitable for users who require mobile access to their projects.
Pricing
Entry-Level Pricing
SmartDraw
Individual
$9.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Visio
Free
$0.00
A basic Visio plan is included for free as part of Microsoft 365 subscription.
- Great for viewing diagrams and minor editing
- Coauthor, edit, add comments, and share diagrams in real time via the Visio web app or Microsoft Teams
- Access dozens of templates and sample diagrams to create: Business diagrams, General flowcharts, Basic organization charts Infographic timelines
Free Trial
SmartDraw
Free Trial is available
Visio
Free Trial is available
Ratings
Meets Requirements
8.9
213
8.8
579
Ease of Use
8.8
216
8.1
583
Ease of Setup
9.4
89
8.6
117
Ease of Admin
9.3
71
8.1
106
Quality of Support
9.1
185
8.0
371
Has the product been a good partner in doing business?
9.5
69
8.4
94
Product Direction (% positive)
8.6
200
6.7
569
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
8.5
49
8.5
108
Feature Not Available
8.1
93
8.5
62
8.3
125
8.8
56
8.3
108
Feature Not Available
8.2
48
Editing & Design
9.0
62
9.1
137
8.9
52
8.7
126
9.0
57
8.8
134
9.3
61
8.7
136
9.1
50
8.6
131
Design Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Software Offering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mind Map Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.5
25
Not enough data
8.4
24
Not enough data
8.6
29
Not enough data
8.4
23
Not enough data
Hardware
9.0
31
Not enough data
9.8
27
Not enough data
Security
9.4
31
Not enough data
9.1
28
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SmartDraw and Visio are categorized as Visual Collaboration Platforms, Org Chart, and Diagramming
Reviews
Reviewers' Company Size
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Visio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
7.9%
Information Technology and Services
7.6%
Non-Profit Organization Management
5.0%
Veterinary
4.3%
Computer Software
3.6%
Other
71.6%
Information Technology and Services
9.9%
Hospital & Health Care
6.3%
Computer Software
5.4%
Higher Education
4.6%
Computer Networking
3.2%
Other
70.5%
Most Helpful Reviews
SmartDraw
Most Helpful Favorable Review
Verified User in Higher Education
I can draw along with my professor as we work on projects.
Most Helpful Critical Review
Parker S.
Verified User in Hospital & Health Care
I don't like how smart draw doesn't have a dark mode.
Visio
Most Helpful Favorable Review
Edwin M.
Verified User in Telecommunications
This software developed by Microsoft is excellent, it is more than a simple design tool, it is like magic, with it you can capture a whole process and do it in a very professional way, since it has pre-designed figures and a great variety of...
Most Helpful Critical Review
Verified User in Warehousing
the autoconnections points to link the shapes
Verified User in Higher Education
I can draw along with my professor as we work on projects.
Edwin M.
Verified User in Telecommunications
This software developed by Microsoft is excellent, it is more than a simple design tool, it is like magic, with it you can capture a whole process and do it in a very professional way, since it has pre-designed figures and a great variety of...
Parker S.
Verified User in Hospital & Health Care
I don't like how smart draw doesn't have a dark mode.
Verified User in Warehousing
the autoconnections points to link the shapes
Alternatives
Discussions
how do i get started with free version
1 comment
EG
Sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
What is most interesting thing you like on Visio?
4 comments
JP
That depends what are you trying to do. In my opinion. the ability to draw different types of diagrams using forms libraries, either built-in or that you can...Read more
Is there any option (search engine) available in software, where I can import shapes from Internet?
2 comments
ES
Hello,
you can go to insert and then select online photos and type the name of the stencil you want to import. for example CISCO Stencil
regards,
ElieRead more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
