Best Software for 2025 is now live!

Compare Smaply and UXPressia

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Smaply
Smaply
Star Rating
(14)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plans
UXPressia
UXPressia
Star Rating
(34)4.5 out of 5
Market Segments
Small-Business (55.9% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that UXPressia excels in its "Templates" feature, with a score of 8.9, making it easier for small businesses to create customer journey maps quickly. In contrast, Smaply shines with a higher score of 9.5, indicating a more extensive variety of templates that cater to mid-market needs.
  • Reviewers mention that Smaply's "Multi-user Access and Collaboration" feature is particularly strong, scoring 9.8, which allows teams to work together seamlessly. UXPressia, while also effective with a score of 8.8, does not offer the same level of collaborative tools, which may be a drawback for larger teams.
  • G2 users highlight the "Quality of Support" as a significant advantage for Smaply, which received a perfect score of 10.0. In comparison, UXPressia scored 9.2, indicating that while support is good, it may not be as responsive or comprehensive as Smaply's offerings.
  • Users on G2 report that Smaply's "Data Analytics" capabilities are lacking, with no score provided, suggesting that users may find it challenging to derive insights from their data. UXPressia, while also not excelling in this area with a score of 7.6, at least offers some basic analytics features.
  • Reviewers say that the "Ease of Setup" is a strong point for UXPressia, scoring 9.5, which is beneficial for small businesses looking for a quick implementation. Smaply does not have a score listed for this criterion, which may indicate potential challenges in getting started.
  • Users report that Smaply's "Product Direction" is highly rated at 10.0, indicating a strong confidence in the product's future development. UXPressia, while also positive at 9.6, may not inspire the same level of trust in its ongoing enhancements.
Pricing
Entry-Level Pricing
Smaply
Free
€0.00
1 user Per Year
Browse all 4 pricing plans
UXPressia
FOREVER FREE
Free
Browse all 4 pricing plans
Free Trial
Smaply
Free Trial is available
UXPressia
Free Trial is available
Ratings
Meets Requirements
10.0
8
8.3
28
Ease of Use
9.6
9
9.0
28
Ease of Setup
Not enough data
9.5
13
Ease of Admin
Not enough data
8.7
9
Quality of Support
10.0
8
9.2
25
Has the product been a good partner in doing business?
Not enough data
9.3
7
Product Direction (% positive)
10.0
8
9.6
27
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey MappingHide 5 FeaturesShow 5 Features
9.5
28
8.6
84
Platform Basics
9.5
7
8.9
18
9.5
7
8.5
17
9.8
7
8.8
19
9.3
7
9.0
15
Not enough data
7.6
15
Visual Collaboration PlatformsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware
Not enough data
Feature Not Available
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smaply
Smaply
UXPressia
UXPressia
Smaply and UXPressia are categorized as Customer Journey Mapping
Unique Categories
Smaply
Smaply has no unique categories
UXPressia
UXPressia is categorized as Visual Collaboration Platforms
Reviews
Reviewers' Company Size
Smaply
Smaply
Small-Business(50 or fewer emp.)
35.7%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
14.3%
UXPressia
UXPressia
Small-Business(50 or fewer emp.)
55.9%
Mid-Market(51-1000 emp.)
17.6%
Enterprise(> 1000 emp.)
26.5%
Reviewers' Industry
Smaply
Smaply
Information Technology and Services
21.4%
Banking
14.3%
Consulting
7.1%
Telecommunications
7.1%
Medical Devices
7.1%
Other
42.9%
UXPressia
UXPressia
Consulting
11.8%
Education Management
11.8%
Design
11.8%
Information Technology and Services
8.8%
Higher Education
8.8%
Other
47.1%
Most Helpful Reviews
Smaply
Smaply
Most Helpful Favorable Review
Britney P.
BP
Britney P.
Verified User in Management Consulting

Smaply is really helpful for mid to large size teams. Through the Smaply app, your organizations leadership can manage insights and client feedback through visualization that includes maps, charts and animated visuals. I really enjoy how that app makes...

Most Helpful Critical Review
Verified User
G
Verified User in Telecommunications

I was looking for some pre-created examples for different verticals as a starting point. The tool provides lots of flexibility but is a bit challenging to learn on you own. Hence, some canned examples that have worked in the field would be very helpful to...

UXPressia
UXPressia
Most Helpful Favorable Review
JN
Julie N.
Verified User in Consulting

It only takes minutes to set up an account and a journey on UXPressia - it was the easiest journey mapping software I've tried so far. I really appreciate the thought the company has put into the usability of the software. The pre-built templates also help...

Most Helpful Critical Review
Verified User
G
Verified User in Human Resources

Sometimes, when many people work at the same time can slow down.

Alternatives
Smaply
Smaply Alternatives
WebEngage
WebEngage
Add WebEngage
Miro
Miro
Add Miro
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Add Lucid Visual Collaboration Suite
MoEngage
MoEngage
Add MoEngage
UXPressia
UXPressia Alternatives
Miro
Miro
Add Miro
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Add Lucid Visual Collaboration Suite
Mural
Mural
Add Mural
MoEngage
MoEngage
Add MoEngage
Discussions
Smaply
Smaply Discussions
Monty the Mongoose crying
Smaply has no discussions with answers
UXPressia
UXPressia Discussions
How do you use Uxpressia?
1 comment
US
You sign up, create your first journey mapping or personas project and start working. With a PRO account, there are almost no limits to your mapping...Read more
How do I create a customer journey map online?
1 comment
US
With a professional journey mapping tool like UXPressia. Of course, you may use Excel for your mapping project, but to save effort and time, it’s better not...Read more
How do you create a customer journey map in UX?
1 comment
US
Set a goal, conduct proper research (less guessing, more customer interviews), build user/buyer/you-name-it personas, create a map (or two-five-many if...Read more