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Compare Slack and Twist 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (69.6% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(37,947)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTwist
Star Rating
(30)4.1 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Twist. Users appreciate its seamless workflow and effective communication channels, which enhance collaboration across teams.
- Users say that Slack's ease of use is a standout feature, with many highlighting the intuitive interface and quick setup process. One reviewer noted, "The initial setup was super easy," making it a preferred choice for teams looking to get started quickly.
- According to verified reviews, Twist offers a unique approach to team communication by promoting meaningful conversations through its thread feature. Users appreciate how this organization reduces the usual chat clutter, allowing for more focused discussions.
- Reviewers mention that while Twist has a user-friendly interface, it struggles with integrations compared to Slack. Users of Slack enjoy a wide range of integrations that optimize their workflows, which is a crucial factor for teams relying on multiple tools.
- G2 reviewers highlight that Slack's robust support and resources contribute to its high satisfaction ratings. Users have noted the quality of support as a strong point, which is essential for teams needing assistance during implementation and daily use.
- Users appreciate Twist's focus on reducing the pressure to be constantly online, fostering a more thoughtful communication style. However, some users feel that this can lead to slower response times, which may not suit all team dynamics, especially in fast-paced environments.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Slack
Free Trial is available
Twist
Free Trial is available
Ratings
Meets Requirements
9.2
31,007
8.5
18
Ease of Use
9.2
31,930
8.9
18
Ease of Setup
9.2
8,324
9.5
10
Ease of Admin
8.9
5,000
8.3
5
Quality of Support
8.8
21,559
8.9
14
Has the product been a good partner in doing business?
9.0
4,479
9.3
5
Product Direction (% positive)
8.7
30,324
8.7
18
Features by Category
Business Instant Messaging
9.1
13882
8.3
11
9.0
14425
7.9
11
8.6
13740
8.1
12
Business Instant Messaging
8.5
10200
7.4
7
8.1
9532
6.4
7
Business Instant Messaging
9.1
13627
7.8
10
9.2
13260
8.0
9
9.0
11781
6.9
9
Generative AI - Business Instant Messaging
7.5
1491
6.0
5
AI - Business Instant Messaging
7.5
1477
5.3
5
7.9
1483
7.3
5
7.4
1461
Not enough data
7.4
1463
Not enough data
Agentic AI - Business Instant Messaging
7.7
886
Not enough data
7.7
877
Not enough data
Setup
9.1
681
Not enough data
8.9
672
Not enough data
8.7
657
Not enough data
8.9
687
Not enough data
Management
9.0
665
Not enough data
8.7
650
Not enough data
8.9
664
Not enough data
Generative AI
7.7
568
Not enough data
Agentic AI - Workflow Management
7.7
285
Not enough data
8.0
282
Not enough data
8.1
289
Not enough data
7.9
286
Not enough data
8.0
286
Not enough data
7.9
286
Not enough data
8.1
286
Not enough data
Account Options
9.2
280
Not enough data
8.4
277
Not enough data
8.6
271
Not enough data
8.7
274
Not enough data
8.9
279
Not enough data
8.9
277
Not enough data
Q&A Tools
9.0
280
Not enough data
9.1
277
Not enough data
9.1
281
Not enough data
8.7
269
Not enough data
9.0
276
Not enough data
8.9
273
Not enough data
8.6
267
Not enough data
8.8
269
Not enough data
8.5
267
Not enough data
Knowledge Pages
8.5
336
Not enough data
8.3
338
Not enough data
8.1
328
Not enough data
8.1
326
Not enough data
7.9
321
Not enough data
8.4
324
Not enough data
Knowledge Dissemination
8.2
317
Not enough data
8.7
323
Not enough data
9.0
324
Not enough data
8.9
325
Not enough data
8.3
321
Not enough data
8.2
313
Not enough data
8.7
327
Not enough data
8.6
315
Not enough data
8.6
311
Not enough data
Agentic AI - Knowledge Base
7.9
193
Not enough data
7.9
195
Not enough data
7.8
193
Not enough data
Login Options
9.0
756
Not enough data
8.5
736
Not enough data
Productivity
8.0
720
Not enough data
8.3
725
Not enough data
8.6
730
Not enough data
7.8
705
Not enough data
7.9
702
Not enough data
Customization
8.6
723
Not enough data
9.0
736
Not enough data
8.7
711
Not enough data
Agentic AI - Unified Workspaces
7.5
403
Not enough data
7.6
400
Not enough data
Compatibility
9.0
90
Not enough data
9.1
93
Not enough data
8.9
88
Not enough data
Agentic AI - Enterprise Search Software
8.6
59
Not enough data
8.4
55
Not enough data
8.9
57
Not enough data
8.6
57
Not enough data
8.7
57
Not enough data
8.7
55
Not enough data
Search Queries
8.8
89
Not enough data
9.1
88
Not enough data
8.8
87
Not enough data
9.0
89
Not enough data
9.0
86
Not enough data
AI powered search - Enterprise Search Software
9.0
21
Not enough data
9.1
22
Not enough data
8.9
21
Not enough data
Functionality
8.9
88
Not enough data
9.0
87
Not enough data
9.1
91
Not enough data
Compatibility - Enterprise Search Software
9.3
25
Not enough data
9.3
23
Not enough data
9.1
23
Not enough data
Functionality - Enterprise Search Software
9.2
24
Not enough data
9.4
23
Not enough data
9.5
25
Not enough data
Search Queries - Enterprise Search Software
9.3
23
Not enough data
9.2
21
Not enough data
9.1
24
Not enough data
9.4
24
Not enough data
Automation
8.8
1206
Not enough data
8.8
1167
Not enough data
8.5
1143
Not enough data
Administration
8.8
1164
Not enough data
8.6
1128
Not enough data
9.4
1200
Not enough data
Project management
8.7
1149
Not enough data
8.5
1117
Not enough data
8.6
1133
Not enough data
8.5
1122
Not enough data
8.6
1119
Not enough data
8.3
1091
Not enough data
8.3
1115
Not enough data
Workload
8.4
1081
Not enough data
8.8
1124
Not enough data
8.6
1084
Not enough data
8.5
1076
Not enough data
Communication & Collaboration
9.3
1322
Not enough data
9.0
1168
Not enough data
9.3
1233
Not enough data
Cost Management
8.0
1065
Not enough data
8.2
1065
Not enough data
8.1
1058
Not enough data
Integration
8.6
1089
Not enough data
8.4
1063
Not enough data
8.4
1056
Not enough data
Generative AI
7.5
1012
Not enough data
7.7
1006
Not enough data
Agentic AI - Work Management
7.7
516
Not enough data
7.8
510
Not enough data
8.1
510
Not enough data
7.8
510
Not enough data
Communication
9.4
1154
Not enough data
9.3
1156
Not enough data
8.8
1048
Not enough data
8.9
1034
Not enough data
9.1
1036
Not enough data
Content & Documents
9.1
1086
Not enough data
8.9
1032
Not enough data
8.7
1051
Not enough data
8.1
999
Not enough data
Controls
8.3
985
Not enough data
8.1
980
Not enough data
8.7
989
Not enough data
8.4
991
Not enough data
8.2
967
Not enough data
Project Management
8.4
988
Not enough data
8.3
971
Not enough data
8.5
986
Not enough data
8.6
977
Not enough data
Remote Collaboration
9.0
994
Not enough data
8.7
966
Not enough data
8.9
984
Not enough data
7.8
956
Not enough data
Generative AI
7.3
920
Not enough data
7.4
915
Not enough data
Agentic AI - Project Collaboration
7.5
434
Not enough data
7.6
436
Not enough data
Agentic AI - Audio Conferencing
7.5
280
Not enough data
7.6
280
Not enough data
Action Item Detection - AI Note-taking Software
9.3
18
Not enough data
9.4
18
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
19
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.5
18
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
19
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
19
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
20
Not enough data
Searchable Note Archives - AI Note-taking Software
9.1
17
Not enough data
Speaker Identification - AI Note-taking Software
9.4
19
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Twist are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Twist has no unique categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Marketing and Advertising
13.0%
Computer Software
13.0%
Entertainment
8.7%
Wine and Spirits
4.3%
Venture Capital & Private Equity
4.3%
Other
56.5%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Twist has no discussions with answers
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