Compare Slack and Troop Messenger 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
$0.00
On Request
Slack
Star Rating
(38,284)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTroop Messenger
Star Rating
(89)4.7 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
On Request
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating organized team communication, with features like channels that keep conversations structured and easy to follow. Users appreciate the seamless real-time collaboration, which is enhanced by integrations with various tools, making it a central hub for team interactions.
- Users say Troop Messenger stands out for its simplicity and user-friendly setup. Many find that it doesn’t take long to learn, and they value the platform's security when sharing files and internal discussions, which contributes to a smooth user experience without lag.
- Reviewers mention that Slack has a significantly larger user base, reflected in its high G2 Score and the volume of recent reviews. This suggests a robust community and ongoing support, which can be crucial for teams looking for reliable software with proven performance.
- According to verified reviews, Troop Messenger is praised for unifying team communication in one place, which reduces the stress of app switching. Users highlight its instant messaging and file sharing features as productivity boosters, making it a solid choice for teams that prioritize streamlined communication.
- G2 reviewers note that while Slack has a higher overall satisfaction score, Troop Messenger's ratings for ease of setup and quality of support are impressive. Users appreciate the straightforward onboarding process and the responsive support team, which can be particularly beneficial for smaller businesses.
- Users highlight that Slack's extensive integrations allow for enhanced functionality, making it a versatile tool for various workflows. However, some users of Troop Messenger feel that its focused approach on core messaging and file sharing meets their needs without the complexity of additional features.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Troop Messenger
Self-Hosted
On Request
Have complete control over all the data exchanges to avoid data loss. Now make space on your server for the most trusted service of self-hosting.
Free Trial
Slack
Free Trial is available
Troop Messenger
Free Trial is available
Ratings
Meets Requirements
9.2
31,217
9.3
61
Ease of Use
9.2
32,156
9.4
61
Ease of Setup
9.2
8,525
9.8
22
Ease of Admin
8.9
5,064
9.4
12
Quality of Support
8.8
21,721
9.4
61
Has the product been a good partner in doing business?
9.0
4,541
9.6
12
Product Direction (% positive)
8.7
30,522
8.6
57
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.1
13943
9.4
48
9.0
14492
9.1
46
8.6
13786
9.2
46
Business Instant Messaging
8.5
10238
9.4
44
8.1
9562
9.1
44
Business Instant Messaging
9.1
13666
9.3
45
9.2
13288
9.3
45
9.0
11826
8.6
38
Generative AI - Business Instant Messaging
7.6
1512
9.7
6
AI - Business Instant Messaging
7.5
1496
Not enough data
7.9
1500
9.7
5
7.4
1478
Not enough data
7.4
1480
Not enough data
Agentic AI - Business Instant Messaging
7.7
907
Not enough data
7.7
894
Not enough data
Setup
9.1
694
Not enough data
8.9
682
Not enough data
8.7
665
Not enough data
8.9
701
Not enough data
Management
9.0
676
Not enough data
8.7
657
Not enough data
8.9
671
Not enough data
Generative AI
7.8
577
Not enough data
Agentic AI - Workflow Management
7.8
296
Not enough data
8.0
292
Not enough data
8.2
301
Not enough data
8.0
298
Not enough data
8.0
297
Not enough data
8.0
297
Not enough data
8.1
299
Not enough data
Account Options
9.2
289
Not enough data
8.4
283
Not enough data
8.7
279
Not enough data
8.7
282
Not enough data
9.0
289
Not enough data
8.9
286
Not enough data
Q&A Tools
9.1
290
Not enough data
9.1
286
Not enough data
9.1
292
Not enough data
8.7
279
Not enough data
9.1
285
Not enough data
8.9
282
Not enough data
8.6
275
Not enough data
8.9
278
Not enough data
8.5
275
Not enough data
Knowledge Pages
8.5
351
Not enough data
8.3
350
Not enough data
8.1
342
Not enough data
8.1
338
Not enough data
8.0
333
Not enough data
8.4
338
Not enough data
Knowledge Dissemination
8.2
327
Not enough data
8.8
337
Not enough data
9.0
341
Not enough data
9.0
339
Not enough data
8.4
337
Not enough data
8.3
326
Not enough data
8.7
341
Not enough data
8.6
327
Not enough data
8.6
323
Not enough data
Agentic AI - Knowledge Base
8.0
206
Not enough data
8.0
208
Not enough data
7.9
206
Not enough data
Login Options
9.1
775
Not enough data
8.5
749
Not enough data
Productivity
8.0
738
Not enough data
8.3
742
Not enough data
8.6
746
Not enough data
7.9
721
Not enough data
7.9
718
Not enough data
Customization
8.6
742
Not enough data
9.0
756
Not enough data
8.7
728
Not enough data
Agentic AI - Unified Workspaces
7.5
421
Not enough data
7.7
418
Not enough data
Compatibility
9.1
97
Not enough data
9.1
102
Not enough data
9.0
95
Not enough data
Agentic AI - Enterprise Search Software
8.7
66
Not enough data
8.6
62
Not enough data
9.1
64
Not enough data
8.8
64
Not enough data
8.8
64
Not enough data
8.9
62
Not enough data
Search Queries
8.9
97
Not enough data
9.2
95
Not enough data
8.8
94
Not enough data
9.1
95
Not enough data
9.0
94
Not enough data
AI powered search - Enterprise Search Software
9.3
28
Not enough data
9.3
29
Not enough data
9.2
28
Not enough data
Functionality
9.0
95
Not enough data
9.0
94
Not enough data
9.2
100
Not enough data
Compatibility - Enterprise Search Software
9.5
32
Not enough data
9.4
30
Not enough data
9.3
30
Not enough data
Functionality - Enterprise Search Software
9.4
31
Not enough data
9.4
30
Not enough data
9.6
33
Not enough data
Search Queries - Enterprise Search Software
9.5
30
Not enough data
9.4
28
Not enough data
9.3
31
Not enough data
9.5
31
Not enough data
Automation
8.8
1232
Not enough data
8.8
1188
Not enough data
8.5
1162
Not enough data
Administration
8.8
1187
Not enough data
8.7
1143
Not enough data
9.4
1249
Not enough data
Project management
8.7
1171
Not enough data
8.5
1129
Not enough data
8.6
1152
Not enough data
8.5
1136
Not enough data
8.6
1137
Not enough data
8.3
1104
Not enough data
8.3
1134
Not enough data
Workload
8.4
1090
Not enough data
8.8
1151
Not enough data
8.6
1099
Not enough data
8.5
1093
Not enough data
Communication & Collaboration
9.3
1486
Not enough data
9.0
1233
Not enough data
9.3
1321
Not enough data
Cost Management
8.1
1080
Not enough data
8.2
1082
Not enough data
8.1
1073
Not enough data
Integration
8.6
1139
Not enough data
8.4
1081
Not enough data
8.4
1072
Not enough data
Generative AI
7.6
1028
Not enough data
7.7
1027
Not enough data
Agentic AI - Work Management
7.7
531
Not enough data
7.8
524
Not enough data
8.1
530
Not enough data
7.9
526
Not enough data
Communication
9.4
1198
Not enough data
9.3
1188
Not enough data
8.9
1066
Not enough data
8.9
1053
Not enough data
9.1
1059
Not enough data
Content & Documents
9.2
1114
Not enough data
8.9
1055
Not enough data
8.7
1075
Not enough data
8.2
1016
Not enough data
Controls
8.3
1001
Not enough data
8.1
993
Not enough data
8.7
1007
Not enough data
8.4
1013
Not enough data
8.2
981
Not enough data
Project Management
8.4
1006
Not enough data
8.4
987
Not enough data
8.5
1005
Not enough data
8.7
998
Not enough data
Remote Collaboration
9.0
1012
Not enough data
8.7
981
Not enough data
9.0
1001
Not enough data
7.9
968
Not enough data
Generative AI
7.3
937
Not enough data
7.4
936
Not enough data
Agentic AI - Project Collaboration
7.6
449
Not enough data
7.7
453
Not enough data
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
7.6
290
Not enough data
7.7
290
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
9.4
21
Not enough data
9.5
21
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
22
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
21
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
22
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.1
22
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
23
Not enough data
Searchable Note Archives - AI Note-taking Software
9.1
20
Not enough data
Speaker Identification - AI Note-taking Software
9.5
22
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Troop Messenger are categorized as Business Instant Messaging and Workflow Management
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, and Audio Conferencing
Troop Messenger is categorized as AWS Marketplace, Communication Platform as a Service (CPaaS), Employee Intranet, and UCaaS Platforms
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Troop Messenger
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Financial Services
3.3%
Other
54.9%
Information Technology and Services
26.3%
Computer Software
16.3%
Marketing and Advertising
7.5%
Internet
5.0%
Architecture & Planning
3.8%
Other
41.3%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
What are the key features of instant messaging software?
2 Comments
RM
Screen Sharing
Burn Out
Fork Out
Video Calling
One-On-One Messaging
Audio Messaging
Code Snippet
Flagging Read more
How do I can use in better way?
1 Comment
MA
Firstly, we thank you for using Troop Messenger and your interest to know more about the tool.
We can honestly say that it has a good number of features...Read more
How to set notifications for my desktop/browser? - Troop Messenger
1 Comment
Official Response from Troop Messenger
Go to Desktop Application. Click on your profile which is on the top left corner>> go to ‘Activity’ menu>> and you will see a switch for ‘Notifications’>>...Read more
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