The setup to start sending SMS is really helpful and easy to follow. In less than 5 minutes I'm ready to start my first SMS marketing campaign, which is what I needed.
The alerts are unreliable. Push notifiations work from time to time, Customer service is SLOW, about 10 minutes between responses when using the "chat" feature
The supporting teams are responsive. The platform meet my basic requirements of sending message and the pricing is fair enough. There was some technical issue here during our settings and the tech team responded in relative quick speed.
They need a more responsive onboarding program for new clients
The setup to start sending SMS is really helpful and easy to follow. In less than 5 minutes I'm ready to start my first SMS marketing campaign, which is what I needed.
The supporting teams are responsive. The platform meet my basic requirements of sending message and the pricing is fair enough. There was some technical issue here during our settings and the tech team responded in relative quick speed.
The alerts are unreliable. Push notifiations work from time to time, Customer service is SLOW, about 10 minutes between responses when using the "chat" feature
They need a more responsive onboarding program for new clients