Compare ShipRocket and ShipStation 
At a Glance
Market Segments
Small-Business (80.9% of reviews)
Small-Business (90.9% of reviews)
Entry-Level Pricing
No pricing available
$9.99 Per Month
ShipRocket
Star Rating
(97)3.9 out of 5
Market Segments
Small-Business (80.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipRocketShipStation
Star Rating
(535)4.3 out of 5
Market Segments
Small-Business (90.9% of reviews)
Entry-Level Pricing
$9.99 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in label printing with a score of 9.1, while ShipRocket's label printing features are not as highly rated, indicating that ShipStation may offer a more seamless experience for businesses that prioritize efficient label generation.
- Reviewers mention that ShipStation's order tracking capabilities are robust, scoring 9.1, compared to ShipRocket's 8.9. This suggests that ShipStation provides more comprehensive tracking options, which can enhance customer satisfaction and operational efficiency.
- G2 users highlight ShipStation's superior carrier management features, with a score of 8.8, while ShipRocket lacks detailed ratings in this area. This indicates that ShipStation may offer better tools for managing shipping carriers and rates, which is crucial for businesses with diverse shipping needs.
- Users on G2 report that ShipRocket shines in product reviews and filters, scoring 8.5 and 8.6 respectively, while ShipStation's scores are lower at 7.4 and 8.1. This suggests that ShipRocket may provide better options for businesses looking to enhance their product visibility and customer feedback.
- Reviewers mention that ShipStation has a slight edge in ease of setup with a score of 8.5 compared to ShipRocket's 8.4. This could be a deciding factor for small businesses that need to get up and running quickly without extensive technical knowledge.
- Users say that ShipRocket offers better reports and analytics with a score of 8.7, while ShipStation scores 8.2. This indicates that ShipRocket may provide more insightful data analysis tools, which can help businesses make informed decisions based on their shipping and inventory performance.
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Pricing
Entry-Level Pricing
ShipRocket
No pricing availableShipStation
STARTER
$9.99
Per Month
- 50 shipments per month
- All selling channels
- 1 user
Free Trial
ShipRocket
No trial information availableShipStation
Free Trial is available
Ratings
Meets Requirements
8.5
81
8.7
412
Ease of Use
8.5
82
8.7
417
Ease of Setup
8.4
24
8.5
203
Ease of Admin
9.0
20
8.6
202
Quality of Support
7.7
80
8.0
375
Has the product been a good partner in doing business?
8.0
20
8.6
199
Product Direction (% positive)
8.4
82
7.8
390
Features by Category
Carrier Management
8.8
50
Not enough data
8.4
50
Not enough data
8.4
50
Not enough data
Freight Modes
8.3
47
Not enough data
7.9
50
Not enough data
8.4
50
Not enough data
Customer Management
8.7
49
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
Product Sales
8.7
40
8.3
39
8.5
39
7.4
33
8.6
39
8.1
38
8.2
38
7.7
33
Administration
8.7
39
8.2
48
8.9
41
9.1
49
8.0
37
7.9
42
8.7
36
8.8
48
8.5
36
8.7
44
Labels
Not enough data
9.1
263
Not enough data
8.6
238
Not enough data
8.5
190
Order management
Not enough data
8.9
249
Not enough data
8.8
248
Not enough data
9.0
249
Not enough data
8.8
249
Carrier and rate management
Not enough data
8.5
235
Not enough data
8.1
204
Not enough data
8.5
219
Inventory management
Not enough data
7.2
165
Not enough data
7.3
168
Not enough data
7.4
159
Reports
Not enough data
8.5
222
Not enough data
7.6
180
Not enough data
8.4
203
Categories
Categories
Shared Categories
ShipRocket and ShipStation are categorized as Drop Shipping
Unique Categories
ShipRocket is categorized as Freight Management
ShipStation is categorized as Shipping
Reviews
Reviewers' Company Size
ShipRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.0%
Apparel & Fashion
11.7%
Logistics and Supply Chain
10.6%
Marketing and Advertising
9.6%
Information Technology and Services
6.4%
Other
45.7%
Retail
23.2%
Consumer Goods
9.3%
Apparel & Fashion
6.7%
Health, Wellness and Fitness
5.3%
Food & Beverages
4.2%
Other
51.3%
Most Helpful Reviews
ShipRocket
Most Helpful Favorable Review
Verified User in Marketing and Advertising
Best part about it is that shiprocket gives us multuple shiping agents at one place without any minimum order unlike if you go to each individually
Most Helpful Critical Review
Verified User in Business Supplies and Equipment
I am trying to get details about my package from last 6 days but they doesn't have any details and the customer executive repeating only one thing that is "sorry for inconvenience " that's it.....apart of this they doesn't know any thing and they don't know...
ShipStation
Most Helpful Favorable Review
Verified User in Retail
When it works correctly, it's fantastic.
Most Helpful Critical Review
Matthew B.
Verified User in Information Technology and Services
Everything else. It's a truly terrible system in every way possible. The very worst part is it takes me 30-40 clicks EVERY SINGLE TIME I want to log in. Which is daily. I don't generally have anger problems, but nothing makes me want to take a sledgehammer...
Verified User in Marketing and Advertising
Best part about it is that shiprocket gives us multuple shiping agents at one place without any minimum order unlike if you go to each individually
Verified User in Retail
When it works correctly, it's fantastic.
Verified User in Business Supplies and Equipment
I am trying to get details about my package from last 6 days but they doesn't have any details and the customer executive repeating only one thing that is "sorry for inconvenience " that's it.....apart of this they doesn't know any thing and they don't know...
Matthew B.
Verified User in Information Technology and Services
Everything else. It's a truly terrible system in every way possible. The very worst part is it takes me 30-40 clicks EVERY SINGLE TIME I want to log in. Which is daily. I don't generally have anger problems, but nothing makes me want to take a sledgehammer...
Alternatives
Discussions
Is Shiprocket a good company?
2 comments
FS
no Shiprocket is scammer company. he makes fool to all clients. Dont trust.Read more
ShipRocket has no more discussions with answers
Should I use ShipStation?
3 comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
Does ShipStation use USPS?
3 comments
FE
It seems like you provided the word "Yes," which is already in English. If you have a text in an unknown language that you would like translated, please...Read more
What is ShipStation used for?
2 comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
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