Compare ServiceTitan and ServiceTrade 
- Users report that ServiceTitan excels in its dispatch functionality, scoring 8.8, which allows for efficient job assignment and real-time updates. In contrast, ServiceTrade's dispatch feature received a lower score of 7.7, indicating potential challenges in job management.
- Reviewers mention that ServiceTrade shines in CRM integrations, achieving a high score of 9.5, which facilitates seamless customer relationship management. ServiceTitan, however, scored 7.8 in this area, suggesting that its integration capabilities may not be as robust.
- G2 users highlight that ServiceTrade offers superior quality of support, with a score of 9.2, making it a reliable choice for users needing assistance. ServiceTitan's support quality, rated at 7.7, may leave some users wanting more responsive help.
- Users on G2 report that ServiceTitan's ease of setup is a drawback, scoring only 6.8, which can lead to a steeper learning curve for new users. In contrast, ServiceTrade's ease of setup is rated at 8.4, indicating a more user-friendly onboarding experience.
- Reviewers say that ServiceTrade's employee communication features are highly effective, scoring 8.3, which enhances team collaboration on the job. ServiceTitan's score of 7.7 suggests that its communication tools may not be as comprehensive.
- Users report that both products perform well in invoicing, with ServiceTrade scoring 8.8 and ServiceTitan at 8.6. However, reviewers mention that ServiceTrade's invoicing process is often described as more intuitive and user-friendly, making it easier for businesses to manage their billing.
- scheduling
- dispatching
- sales
Easy to learn yet difficult to master. There is a ton of complexity available in Service Titan yet it is extremely easy to train new people on. It is very intuitive so people can even figure stuff out on their own pretty quickly. The support is great. I...
The reason I even decided to write this review (I never write reviews) is because we had subscribed to the Service Titan software and had a pretty good time using it. It seemed to really help us. We got on board with them about a year after they started up....
Its extremely patient friendly!! My patients can communicate with our practice and have full access!
Mobile app / web view is a convoluted disaster and their support team gets very agitated if you criticize their product.
Easy to learn yet difficult to master. There is a ton of complexity available in Service Titan yet it is extremely easy to train new people on. It is very intuitive so people can even figure stuff out on their own pretty quickly. The support is great. I...
Its extremely patient friendly!! My patients can communicate with our practice and have full access!
The reason I even decided to write this review (I never write reviews) is because we had subscribed to the Service Titan software and had a pretty good time using it. It seemed to really help us. We got on board with them about a year after they started up....
Mobile app / web view is a convoluted disaster and their support team gets very agitated if you criticize their product.
