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- Service Center by Office Ally-vs-Waystar
Compare Service Center by Office Ally and Waystar 
At a Glance
Market Segments
Small-Business (90.3% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
Starting at $0.00 1 unique Tax ID + Rendering NPI combination Per Month
No pricing available
Service Center by Office Ally
Star Rating
(31)4.5 out of 5
Market Segments
Small-Business (90.3% of reviews)
Entry-Level Pricing
Starting at $0.00 1 unique Tax ID + Rendering NPI combination Per Month
Free Trial is available
Learn more about Service Center by Office AllyWaystar
Star Rating
(117)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WaystarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waystar excels in "Claims Data Automation," achieving a score of 9.2, which reviewers say significantly streamlines the claims process, while Service Center by Office Ally scored 8.5 in this area, indicating a less efficient automation process.
- Reviewers mention that Waystar's "Billing Automation" feature received a score of 8.7, providing a robust solution for revenue cycle management, whereas Service Center by Office Ally scored lower at 7.8, suggesting it may not be as effective in automating billing tasks.
- G2 users highlight that Waystar's "Claims Resubmission" feature scored 9.1, with users saying it enhances accuracy and reduces errors, while Service Center by Office Ally's score of 8.4 indicates it may not be as reliable in this critical area.
- Users on G2 report that Waystar's "Patient Data Security" received a high score of 9.3, with reviewers emphasizing its strong compliance measures, while Service Center by Office Ally scored 9.5, showing it has a slight edge in this important aspect of healthcare software.
- Reviewers mention that Waystar's "Clearinghouse Integration" for Revenue Cycle Management scored 8.9, which users say facilitates smoother claims processing, while Service Center by Office Ally outperformed with a score of 9.7, indicating superior integration capabilities.
- Users say that Waystar's overall ease of use is rated at 9.1, making it user-friendly, while Service Center by Office Ally scored 8.9, suggesting it may require a bit more effort to navigate effectively.
Pricing
Entry-Level Pricing
Service Center by Office Ally
Service Center
Starting at $0.00
1 unique Tax ID + Rendering NPI combination Per Month
- Eligibility & Benefits Verification
- Claim Creation & Submission
- Claim Attachments
Waystar
No pricing availableFree Trial
Service Center by Office Ally
Free Trial is available
Waystar
No trial information availableRatings
Meets Requirements
9.0
26
9.0
75
Ease of Use
9.0
26
9.1
77
Ease of Setup
9.5
13
8.4
32
Ease of Admin
9.0
8
8.4
32
Quality of Support
8.9
21
8.6
76
Has the product been a good partner in doing business?
9.8
8
8.0
32
Product Direction (% positive)
8.3
27
8.2
72
Features by Category
Clinical
8.9
6
Feature Not Available
9.2
6
8.6
32
7.5
6
8.2
29
Financial
7.8
6
8.7
31
9.7
6
8.9
34
9.4
6
8.9
34
Efficiency
8.7
30
9.2
45
9.3
30
9.2
52
9.1
30
9.1
49
8.9
30
8.9
50
Accuracy
8.5
29
9.1
52
9.5
28
9.3
53
8.9
29
9.0
52
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Categories
Categories
Shared Categories
Service Center by Office Ally and Waystar are categorized as Healthcare Claims Management, Revenue Cycle Management, and Prior Authorization
Unique Categories
Service Center by Office Ally has no unique categories
Waystar has no unique categories
Reviews
Reviewers' Company Size
Service Center by Office Ally
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waystar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
25.8%
Medical Practice
22.6%
Mental Health Care
19.4%
Hospital & Health Care
16.1%
Alternative Medicine
12.9%
Other
3.2%
Hospital & Health Care
39.8%
Medical Practice
29.2%
Health, Wellness and Fitness
14.2%
Mental Health Care
8.8%
Accounting
3.5%
Other
4.4%
Most Helpful Reviews
Service Center by Office Ally
Most Helpful Favorable Review
Verified User in Health, Wellness and Fitness
I like Office Ally because you can tailor your claims by building templates of the most common procedures and diagnoses that are used in the clinic.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Long delays in file uploads, confirmations, and summary rejections. Setting up each account and payer can be cumbersome and take too long. Configurations are not easy to manipulate or adjust to meet the needs of many unique network providers.
Waystar
Most Helpful Favorable Review
Meredith M.
Verified User in Medical Practice
The ease of looking up individual patient explanation of benefits and printing them.
Most Helpful Critical Review
Verified User in Hospital & Health Care
It seems like this is an outdated program to me. It’s not as good as others I’ve used.
Verified User in Health, Wellness and Fitness
I like Office Ally because you can tailor your claims by building templates of the most common procedures and diagnoses that are used in the clinic.
Meredith M.
Verified User in Medical Practice
The ease of looking up individual patient explanation of benefits and printing them.
Verified User in Health, Wellness and Fitness
Long delays in file uploads, confirmations, and summary rejections. Setting up each account and payer can be cumbersome and take too long. Configurations are not easy to manipulate or adjust to meet the needs of many unique network providers.
Verified User in Hospital & Health Care
It seems like this is an outdated program to me. It’s not as good as others I’ve used.
Alternatives
Discussions
Service Center by Office Ally has no discussions with answers
How do I ensure that we are registered for electronic submissions and electronic remittance?
2 comments
JM
Hi Jessica,
Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the...Read more
Currently I do not have any questions for Waystart
1 comment
WM
It seems like there is no text provided for translation. Could you please provide the text you would like translated?Read more
Waystar has no more discussions with answers
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