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Compare Scribe and Whale 
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At a Glance
Market Segments
Small-Business (51.8% of reviews)
Small-Business (63.2% of reviews)
Entry-Level Pricing
Free
$99.00 10 User Per Month
Scribe
Star Rating
(694)4.8 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansWhale
Star Rating
(177)4.8 out of 5
Market Segments
Small-Business (63.2% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 10 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Scribe excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Whale. Users appreciate Scribe's user-friendly interface, noting that it makes capturing and editing processes straightforward and convenient.
- According to verified reviews, Whale stands out for its advanced features, particularly the Screen Recorder, which allows users to turn recordings into guides. This capability has been highlighted as a major productivity booster for teams needing to document processes effectively.
- Users say that Whale offers a high-quality support experience, with many praising its responsiveness and helpfulness. This is particularly beneficial for small businesses that may require more hands-on assistance during implementation.
- Reviewers mention that Scribe's ease of use is a significant advantage, with many finding it simple to navigate through its features. This ease of use is crucial for teams looking to quickly adopt a new tool without extensive training.
- G2 reviewers highlight Whale's strong performance in integrating AI to help build playbooks and establish best practices. This feature is particularly valuable for organizations aiming to streamline their knowledge management processes.
- According to recent user feedback, while both products have similar star ratings, Scribe's larger volume of reviews suggests a more consistent user experience across a broader audience, making it a more reliable choice for potential buyers.
Pricing
Entry-Level Pricing
Scribe
Basic
Free
Create and share step-by-step documentation for any process from your browser.
- Works with any web app
- Quick customization
- Shareable with link & embed
Whale
Team
$99.00
10 User Per Month
For small teams who want to create, manage and share documentation effortlessly
- Unlimited Documentation
- Step Recorder
- Built-in Screen Recorder
Free Trial
Scribe
Free Trial is available
Whale
Free Trial is available
Ratings
Meets Requirements
9.2
619
9.5
137
Ease of Use
9.4
627
9.7
145
Ease of Setup
9.5
577
9.6
110
Ease of Admin
9.4
286
9.4
92
Quality of Support
9.3
310
9.8
126
Has the product been a good partner in doing business?
9.4
264
9.8
87
Product Direction (% positive)
9.5
606
9.6
126
Features by Category
Guide Options
8.2
414
Not enough data
8.5
409
Not enough data
7.7
403
Not enough data
7.8
407
Not enough data
8.2
399
Not enough data
Guide Tools
8.0
395
Not enough data
8.3
399
Not enough data
8.6
409
Not enough data
7.9
387
Not enough data
Access Options
7.1
368
Not enough data
7.6
372
Not enough data
8.0
375
Not enough data
Platform Basics
9.6
390
Not enough data
Feature Not Available
Not enough data
8.7
378
Not enough data
Platform Content
8.4
193
Not enough data
8.1
368
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.7
372
Not enough data
8.4
358
Not enough data
Agentic AI - Screen and Video Capture
7.8
127
Not enough data
Training & eLearning
Not enough data
9.5
59
Not enough data
8.5
46
Not enough data
9.3
56
Not enough data
9.5
61
Task Tracking
8.0
328
8.6
75
7.5
321
8.2
74
8.1
324
9.0
77
Checklist Options
Feature Not Available
8.8
81
7.5
312
8.3
68
8.5
328
8.4
70
Software Availability
7.8
326
8.1
67
8.5
324
8.8
77
7.0
311
8.4
64
9.1
338
9.4
78
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.2
55
Not enough data
8.0
47
Not enough data
7.3
44
Not enough data
6.8
43
Not enough data
6.9
43
Not enough data
6.9
43
Platform Additional Functionality
Not enough data
9.1
51
Not enough data
8.8
50
Not enough data
8.9
52
Not enough data
9.4
53
Not enough data
9.0
53
Platform Data
Not enough data
8.4
47
Not enough data
8.6
49
Not enough data
9.0
53
Platform
Not enough data
9.2
76
Not enough data
8.0
62
Not enough data
9.2
65
Not enough data
9.3
77
Not enough data
9.6
75
Not enough data
9.3
71
Not enough data
9.0
72
Not enough data
9.4
72
Recruiting and Onboarding
Not enough data
7.2
42
Not enough data
8.8
51
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.2
76
Not enough data
8.0
62
Not enough data
9.2
65
Not enough data
9.3
77
Not enough data
9.6
75
Not enough data
9.3
71
Not enough data
9.0
72
Not enough data
9.4
72
Categories
Categories
Shared Categories
Scribe and Whale are categorized as Standard Operating Procedures
Unique Categories
Scribe is categorized as Work Instructions and Screen and Video Capture
Whale is categorized as Training Management Systems and Onboarding
Reviews
Reviewers' Company Size
Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.8%
Information Technology and Services
7.8%
Financial Services
4.6%
Accounting
4.5%
Non-Profit Organization Management
4.0%
Other
70.4%
Marketing and Advertising
12.1%
Information Technology and Services
11.5%
Computer & Network Security
6.3%
Computer Software
5.7%
Construction
5.2%
Other
59.2%
Discussions
Scribe has no discussions with answers
What is Whale used for?
1 Comment
Official Response from Whale
For navigating the vast sea of knowledge, onboarding new talents like casting a net, and training as the wind in your sails.
Whale is also used for...Read more
Whale has no more discussions with answers
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