Compare Salesforce Sales Cloud and Veeva Vault 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Enterprise (48.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Salesforce Sales Cloud
Star Rating
(23,229)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansVeeva Vault
Star Rating
(51)4.1 out of 5
Market Segments
Enterprise (48.9% of reviews)
Entry-Level Pricing
No pricing available
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Salesforce Sales Cloud vs Veeva Vault
When assessing the two solutions, reviewers found Salesforce Sales Cloud easier to use and set up. However, Veeva Vault is easier to administer. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than Veeva Vault.
- When comparing quality of ongoing product support, reviewers felt that Veeva Vault is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Sales Cloud over Veeva Vault.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Veeva Vault
No pricing availableFree Trial
Salesforce Sales Cloud
Free Trial is available
Veeva Vault
No trial information availableRatings
Meets Requirements
8.8
13,082
8.5
35
Ease of Use
8.1
16,000
7.7
35
Ease of Setup
7.8
7,134
6.7
15
Ease of Admin
7.9
4,130
8.1
13
Quality of Support
8.1
11,373
8.6
25
Has the product been a good partner in doing business?
8.3
4,091
8.3
13
Product Direction (% positive)
8.2
12,761
8.1
30
Features by Category
Sales Force Automation
8.8
9060
|
Verified
Not enough data
8.2
6012
|
Verified
Not enough data
8.7
8791
|
Verified
Not enough data
8.3
9050
|
Verified
Not enough data
8.0
6941
|
Verified
Not enough data
8.2
7234
|
Verified
Not enough data
8.0
6380
|
Verified
Not enough data
8.1
6277
|
Verified
Not enough data
8.3
7034
|
Verified
Not enough data
Marketing Automation
7.9
6297
|
Verified
Not enough data
8.1
6620
|
Verified
Not enough data
8.5
7640
|
Verified
Not enough data
7.9
5064
Not enough data
Customer Support
8.3
6447
|
Verified
Not enough data
8.1
6024
|
Verified
Not enough data
8.2
6420
|
Verified
Not enough data
8.0
5142
|
Verified
Not enough data
8.2
5635
|
Verified
Not enough data
Reporting & Analytics
8.5
8582
|
Verified
Not enough data
8.5
8768
|
Verified
Not enough data
8.2
7080
|
Verified
Not enough data
Mobile & Social
7.9
5276
|
Verified
Not enough data
7.8
4909
|
Verified
Not enough data
7.7
5755
|
Verified
Not enough data
Platform
8.5
3243
|
Verified
Not enough data
8.5
3250
|
Verified
Not enough data
8.6
3276
|
Verified
Not enough data
8.3
2559
|
Verified
Not enough data
8.5
2833
|
Verified
Not enough data
8.1
2863
|
Verified
Not enough data
8.7
3261
|
Verified
Not enough data
8.1
2703
Not enough data
Integration
8.5
2303
|
Verified
Not enough data
8.5
2760
|
Verified
Not enough data
8.5
2609
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
235
Not enough data
8.8
255
Not enough data
8.8
277
Not enough data
8.6
254
Not enough data
Organization
9.0
313
Not enough data
8.8
305
Not enough data
8.8
299
Not enough data
Performance Analysis
8.4
249
Not enough data
8.8
270
Not enough data
Sales Analysis
8.4
250
Not enough data
8.8
264
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.6
399
Not enough data
8.5
389
Not enough data
8.0
348
Not enough data
8.0
343
Not enough data
8.8
398
Not enough data
8.4
347
Not enough data
8.6
362
Not enough data
Repeatability and Reportability
8.4
363
Not enough data
8.7
382
Not enough data
8.7
378
Not enough data
8.3
365
Not enough data
7.6
299
Not enough data
AI and Automation
8.5
345
Not enough data
8.3
354
Not enough data
8.2
314
Not enough data
7.9
317
Not enough data
7.7
299
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Activity Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.6
111
Not enough data
8.5
115
Not enough data
8.6
110
Not enough data
8.8
110
Not enough data
Agent Performance Management
8.6
120
Not enough data
8.5
104
Not enough data
8.7
120
Not enough data
Generative AI
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
7.8
24
Not enough data
7.8
24
Not enough data
8.3
24
Not enough data
8.5
24
Not enough data
8.2
24
Not enough data
8.0
19
Not enough data
7.8
19
Not enough data
CRM Data Enrichment
7.9
25
Not enough data
8.3
24
Not enough data
8.0
23
Not enough data
7.7
25
Not enough data
8.3
19
Not enough data
Account Management
7.7
25
Not enough data
7.7
25
Not enough data
7.5
25
Not enough data
8.1
24
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Integrations
8.0
113
Not enough data
8.4
114
Not enough data
8.0
114
Not enough data
7.9
111
Not enough data
8.8
114
Not enough data
Branding & Customizatio
8.0
109
Not enough data
8.1
113
Not enough data
8.3
110
Not enough data
Automatic Rules & Configurations
8.2
111
Not enough data
8.2
112
Not enough data
7.8
115
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales Performance Features - Sales Planning
8.4
99
Not enough data
8.4
91
Not enough data
8.4
96
Not enough data
8.7
96
Not enough data
8.5
95
Not enough data
8.8
94
Not enough data
8.1
92
Not enough data
Territory Management - Sales Planning
8.7
93
Not enough data
8.5
98
Not enough data
Quota & Capacity Management - Sales Planning
8.3
94
Not enough data
8.3
102
Not enough data
8.2
95
Not enough data
Data Sourcing
8.5
849
Not enough data
8.7
880
Not enough data
8.3
784
Not enough data
8.7
910
Not enough data
8.6
846
Not enough data
Predictive Analytics
8.4
826
Not enough data
8.6
842
Not enough data
8.1
741
Not enough data
8.3
783
Not enough data
Sales Management
8.7
872
Not enough data
8.1
748
Not enough data
8.6
865
Not enough data
8.8
933
Not enough data
Content Management
8.3
303
Not enough data
8.1
293
Not enough data
8.2
278
Not enough data
8.5
270
Not enough data
8.2
288
Not enough data
Analytics
8.7
294
Not enough data
8.4
293
Not enough data
8.4
177
Not enough data
8.3
302
Not enough data
Presentation
7.3
168
Not enough data
7.3
168
Not enough data
7.2
159
Not enough data
Training
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Not enough data
Feedback
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Not enough data
Generative AI
Feature Not Available
Not enough data
Attribution
8.8
369
Not enough data
8.9
373
Not enough data
8.6
355
Not enough data
Discovery
8.9
376
Not enough data
8.6
371
Not enough data
8.6
352
Not enough data
Management
8.5
342
Not enough data
8.7
361
Not enough data
Platform
8.6
352
Not enough data
8.6
352
Not enough data
Calling
8.7
131
Not enough data
8.5
125
Not enough data
8.8
134
Not enough data
8.8
130
Not enough data
Contacts
8.8
127
Not enough data
8.6
129
Not enough data
8.8
131
Not enough data
Insights
9.0
135
Not enough data
8.7
133
Not enough data
8.3
129
Not enough data
8.5
139
Not enough data
8.4
134
Not enough data
Analytics
8.2
479
Not enough data
8.4
487
Not enough data
8.3
501
Not enough data
Customizations
8.7
531
Not enough data
8.5
499
Not enough data
8.6
536
Not enough data
8.3
481
Not enough data
8.4
508
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.1
333
Not enough data
8.4
400
Not enough data
7.9
336
Not enough data
8.6
413
Not enough data
Personalization
8.6
375
Not enough data
8.8
455
Not enough data
8.9
485
Not enough data
8.6
433
Not enough data
Administrative
8.7
458
Not enough data
8.5
424
Not enough data
8.3
408
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and Veeva Vault share no categories
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue Operations & Intelligence (RO&I)
Veeva Vault is categorized as Pharma and Biotech and Electronic Trial Master File (eTMF)
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Veeva Vault
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Pharmaceuticals
48.9%
Biotechnology
14.9%
Research
6.4%
Hospital & Health Care
6.4%
Marketing and Advertising
4.3%
Other
19.1%
Most Helpful Reviews
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Veeva Vault
Most Helpful Favorable Review
Verified User in Pharmaceuticals
Vault is a great way to store, move things (documents, images, etc.) thru various stages of approval and expose/publish content to other applications
Most Helpful Critical Review
Verified User in Pharmaceuticals
It is not intuitive, uploading documents to eTMF requires too many steps, eTMF binders do not show if it is empty, no placeholders for expected documents so one would need to know well enough what is intended to be filed in each folder in order not to miss...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Pharmaceuticals
Vault is a great way to store, move things (documents, images, etc.) thru various stages of approval and expose/publish content to other applications
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Verified User in Pharmaceuticals
It is not intuitive, uploading documents to eTMF requires too many steps, eTMF binders do not show if it is empty, no placeholders for expected documents so one would need to know well enough what is intended to be filed in each folder in order not to miss...
Discussions
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
Veeva Vault has no discussions with answers
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