Compare Salesforce Sales Cloud and TargetX 
At a Glance
Market Segments
Mid-Market (45.9% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Salesforce Sales Cloud
Star Rating
(23,272)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansTargetX
Star Rating
(38)3.9 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Entry-Level Pricing
No pricing available
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Salesforce Sales Cloud vs TargetX
When assessing the two solutions, reviewers found Salesforce Sales Cloud easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce Sales Cloud overall.
- Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than TargetX.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Sales Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Sales Cloud over TargetX.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
TargetX
No pricing availableFree Trial
Salesforce Sales Cloud
Free Trial is available
TargetX
No trial information availableRatings
Meets Requirements
8.8
13,128
7.8
29
Ease of Use
8.1
16,045
7.1
29
Ease of Setup
7.8
7,175
5.6
18
Ease of Admin
7.9
4,139
6.7
19
Quality of Support
8.1
11,414
7.4
29
Has the product been a good partner in doing business?
8.3
4,101
7.9
20
Product Direction (% positive)
8.2
12,805
7.3
26
Features by Category
Sales Force Automation
8.8
9094
|
Verified
Not enough data
8.2
6044
|
Verified
Not enough data
8.7
8822
|
Verified
Not enough data
8.3
9083
|
Verified
Not enough data
8.0
6971
|
Verified
Not enough data
8.2
7267
|
Verified
Not enough data
8.0
6411
|
Verified
Not enough data
8.1
6309
|
Verified
Not enough data
8.3
7065
|
Verified
Not enough data
Marketing Automation
7.9
6328
|
Verified
Not enough data
8.1
6651
|
Verified
Not enough data
8.5
7671
|
Verified
Not enough data
7.9
5095
Not enough data
Customer Support
8.3
6478
|
Verified
Not enough data
8.1
6056
|
Verified
Not enough data
8.2
6452
|
Verified
Not enough data
8.0
5173
|
Verified
Not enough data
8.2
5666
|
Verified
Not enough data
Reporting & Analytics
8.5
8612
|
Verified
Not enough data
8.5
8799
|
Verified
Not enough data
8.2
7111
|
Verified
Not enough data
Mobile & Social
7.9
5305
|
Verified
Not enough data
7.8
4936
|
Verified
Not enough data
7.7
5785
|
Verified
Not enough data
Platform
8.5
3280
|
Verified
Not enough data
8.5
3286
|
Verified
Not enough data
8.6
3310
|
Verified
Not enough data
8.3
2594
|
Verified
Not enough data
8.5
2869
|
Verified
Not enough data
8.1
2897
|
Verified
Not enough data
8.7
3296
|
Verified
Not enough data
8.1
2737
Not enough data
Integration
8.5
2335
|
Verified
Not enough data
8.5
2791
|
Verified
Not enough data
8.5
2638
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Functionality
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Data Management
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
8.7
5
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
242
Not enough data
8.8
262
Not enough data
8.7
284
Not enough data
8.6
261
Not enough data
Organization
8.9
320
Not enough data
8.8
312
Not enough data
8.8
305
Not enough data
Performance Analysis
8.4
255
Not enough data
8.8
277
Not enough data
Sales Analysis
8.4
256
Not enough data
8.7
270
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integrated Workflows
8.7
407
Not enough data
8.5
397
Not enough data
8.0
356
Not enough data
8.0
351
Not enough data
8.9
406
Not enough data
8.4
355
Not enough data
8.6
370
Not enough data
Repeatability and Reportability
8.4
371
Not enough data
8.7
390
Not enough data
8.7
386
Not enough data
8.3
373
Not enough data
7.6
307
Not enough data
AI and Automation
8.5
353
Not enough data
8.4
362
Not enough data
8.2
322
Not enough data
7.9
325
Not enough data
7.7
307
Not enough data
Generative AI
Feature Not Available
Not enough data
Call Analytics
8.7
118
Not enough data
8.5
122
Not enough data
8.6
117
Not enough data
8.9
117
Not enough data
Agent Performance Management
8.6
127
Not enough data
8.6
111
Not enough data
8.7
127
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.2
28
Not enough data
8.1
28
Not enough data
8.6
28
Not enough data
8.6
28
Not enough data
8.3
28
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
CRM Data Enrichment
8.0
29
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
7.9
29
Not enough data
8.5
23
Not enough data
Account Management
7.9
29
Not enough data
7.8
29
Not enough data
7.6
29
Not enough data
8.3
28
Not enough data
8.3
23
Not enough data
8.1
23
Not enough data
Integrations
8.1
120
Not enough data
8.5
121
Not enough data
8.0
121
Not enough data
8.0
119
Not enough data
8.8
121
Not enough data
Branding & Customizatio
8.1
117
Not enough data
8.2
120
Not enough data
8.3
118
Not enough data
Automatic Rules & Configurations
8.3
119
Not enough data
8.3
119
Not enough data
7.9
122
Not enough data
Generative AI
Feature Not Available
Not enough data
Sales Performance Features - Sales Planning
8.3
103
Not enough data
8.5
95
Not enough data
8.4
100
Not enough data
8.6
100
Not enough data
8.5
99
Not enough data
8.7
98
Not enough data
8.0
96
Not enough data
Territory Management - Sales Planning
8.6
97
Not enough data
8.4
102
Not enough data
Quota & Capacity Management - Sales Planning
8.3
98
Not enough data
8.3
106
Not enough data
8.2
99
Not enough data
Data Sourcing
8.5
859
Not enough data
8.7
890
Not enough data
8.3
794
Not enough data
8.7
918
Not enough data
8.6
855
Not enough data
Predictive Analytics
8.4
835
Not enough data
8.6
851
Not enough data
8.1
750
Not enough data
8.3
792
Not enough data
Sales Management
8.7
881
Not enough data
8.1
757
Not enough data
8.6
874
Not enough data
8.8
942
Not enough data
Content Management
8.3
308
Not enough data
8.1
298
Not enough data
8.2
283
Not enough data
8.5
274
Not enough data
8.2
292
Not enough data
Analytics
8.7
298
Not enough data
8.4
297
Not enough data
8.4
181
Not enough data
8.3
306
Not enough data
Presentation
7.4
172
Not enough data
7.3
172
Not enough data
7.2
163
Not enough data
Training
8.8
232
Not enough data
8.8
225
Not enough data
8.5
186
Not enough data
8.4
222
Not enough data
Feedback
8.7
214
Not enough data
8.6
211
Not enough data
8.5
191
Not enough data
8.6
181
Not enough data
8.8
205
Not enough data
8.8
206
Not enough data
8.7
178
Not enough data
Generative AI
Feature Not Available
Not enough data
Attribution
8.9
379
Not enough data
8.9
383
Not enough data
8.6
365
Not enough data
Discovery
8.9
386
Not enough data
8.6
381
Not enough data
8.6
363
Not enough data
Management
8.5
353
Not enough data
8.7
371
Not enough data
Platform
8.6
363
Not enough data
8.6
363
Not enough data
Calling
8.6
137
Not enough data
8.4
131
Not enough data
8.8
140
Not enough data
8.7
136
Not enough data
Contacts
8.8
132
Not enough data
8.7
134
Not enough data
8.7
136
Not enough data
Insights
9.1
140
Not enough data
8.8
138
Not enough data
8.3
134
Not enough data
8.5
144
Not enough data
8.3
139
Not enough data
Analytics
8.3
490
Not enough data
8.4
498
Not enough data
8.4
511
Not enough data
Customizations
8.7
541
Not enough data
8.5
509
Not enough data
8.6
546
Not enough data
8.4
491
Not enough data
8.4
518
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
8.1
339
Not enough data
8.4
406
Not enough data
7.9
342
Not enough data
8.5
419
Not enough data
Personalization
8.6
381
Not enough data
8.8
461
Not enough data
8.9
491
Not enough data
8.6
439
Not enough data
Administrative
8.7
464
Not enough data
8.5
430
Not enough data
8.3
414
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Progress monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and TargetX share no categories
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue Operations & Intelligence (RO&I)
TargetX is categorized as Academic Advising, Admissions and Enrollment Management, and K-12 Student Information Systems
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TargetX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Higher Education
84.2%
Education Management
10.5%
Research
2.6%
Mental Health Care
2.6%
‐
Other
0.0%
Most Helpful Reviews
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
TargetX
Most Helpful Favorable Review
Verified User in Higher Education
The support at TargetX is brilliant, for some reason we run into some random issues and there is always someone within the support or product team that's willing to help. Most recently TX rolled out better support for those outside of the US, which means we...
Most Helpful Critical Review
Verified User in Higher Education
TargetX seems to have a lot of bugs even after 3 1/2 years into our implementation. Support and instruction documents fall short every time. We would not be up and running nearly as well as we are if it hadn't been for our own IS team.
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Higher Education
The support at TargetX is brilliant, for some reason we run into some random issues and there is always someone within the support or product team that's willing to help. Most recently TX rolled out better support for those outside of the US, which means we...
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Verified User in Higher Education
TargetX seems to have a lot of bugs even after 3 1/2 years into our implementation. Support and instruction documents fall short every time. We would not be up and running nearly as well as we are if it hadn't been for our own IS team.
Alternatives
Discussions
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
How do I change a contact owner associated with a program in TargetX and how do I change an application term in the system (i.e. accepting applications for spring 2021)
1 comment
SP
Group assignments are used to assign owners to a contact record with your applied logics. A period deadline is created and added to the application forms,...Read more
Is TargetX Salesforce?
1 comment
PV
TargetX is software and packages that runs on top of Salesforce. You will need to pay the annual cost of both. It comes with some benefits and also some...Read more
TargetX has no more discussions with answers
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