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39 Salesforce Education Cloud Reviews
Overall Review Sentiment for Salesforce Education Cloud
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Was not hard to understand how the app works. Easy to navigate and if I had to explain to anyone how to use it I would feel confident in doing so. Compared to others I think this would be on the top of my list. Review collected by and hosted on G2.com.
At the moment I do not find or see anything I dislike so far. Continuing using the Salesforce software if I happen to come across anything I will most definitely update my review for others to read as well as to help build a better app. Review collected by and hosted on G2.com.
It offers education management services for K12, Colleges as well as universities. Students, faculty, alumni, and administration can work smarter and will save time and effort. Salesforce CRM provides complete package for University to manage the core departments as well as admission, stipend, scholarships, placement, internship, alumni,etc. Review collected by and hosted on G2.com.
Can be customized for AICTE regulations for universities and colleges. Review collected by and hosted on G2.com.
Tge platform is very powerful, fixable, and provide advanced reporting and dashboards. Going more in depth, the communication tools, the ability to design views based on role and demand. The availability of resources is also a plus. The sandbox is also a great tool Review collected by and hosted on G2.com.
As cloud application, you have limited control. Upgrades scheduling may not fit your plans. The performance in very few times is not as expected. Further integrations with WhatsApp for example was still being developed, but i believe it is highly demanded tool. Review collected by and hosted on G2.com.
As a team leader, I'm able to track the progress of new joiners and thus can dedicate individual attention. I can assign new tasks to them Review collected by and hosted on G2.com.
many a time I am not able to save the data due to a server crash. this happens frequently Review collected by and hosted on G2.com.
I have used Salesforce to create tickets when students are struggling in different aspects of the course Review collected by and hosted on G2.com.
Salesforce is not the most intuitive program to use. I had to spend a good bit of time reviewing the tutorials to figure out how to use the program. Review collected by and hosted on G2.com.
I have worked on Salesforce Higher Education instances for 2+ years both from the beginning of implementation to scaling the environment. Both have been leading higher education institutions not only working on student engagement, but enriching the community. Review collected by and hosted on G2.com.
Ease of use and free training services for users of any caliber. They don't have to be incredibly tech savvy to get through their work day. The support services are great, whether youre submitting a question to the Trailblazer community or submitting a bug ticket; you'll always find the answer you're looking for. The scalability across the enterprise is amazing - Salesforce continues to come out with upgrades and patches which allows the enterprise to grow in the virtual realm. New additions are added that keep our users on their feet and drives adoption.
From an Administration standpoint the click and drag code is amazing. You don't need to have an expert in computer science managing your instance. Review collected by and hosted on G2.com.
Education cloud features like multiple address management, credentials management, relationship management, TDTM trigger framework these features are really cool Review collected by and hosted on G2.com.
There is nothing to deslike but it can provide some more eventing features. Review collected by and hosted on G2.com.
Using SpedAdvantage through Salesforce has improved the way I do all of my special education paperwork. If you are a SPED teacher, you know how time consuming it can be. I could go on and on how this software has made it easier through better organization, reminders of upcoming due dates, accessible to a student’s team members, logging communication, the list goes on. Review collected by and hosted on G2.com.
At times, SpedAdvantage may have a glitch or will not save items but when we run into those problems there are support personnel that are fast in response and very helpful with working through the problem. Review collected by and hosted on G2.com.
Managed packages available so you don't need to do everything from scratch Review collected by and hosted on G2.com.
I dont have any dislikes with in till now Review collected by and hosted on G2.com.
My organization uses Salesforce to keep track of our student data. We use Salesforce to create and manage profiles on each of the students we work with. That way, we know their general information, where they're at in their college career, what they might need help with, etc. Review collected by and hosted on G2.com.
I like that I can reference each student's profile in order to inform my interactions with them. Before I contact a student, I look at their profile and make a note of what they might need help with. Review collected by and hosted on G2.com.
