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At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Mid-Market (53.4% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Salesforce Sales Cloud
Star Rating
(25,342)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing planssales-i
Star Rating
(137)4.3 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about sales-iSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to sales-i. Users appreciate its robust data management capabilities and user-friendly interface, making it a strong choice for organizations looking for a comprehensive CRM solution.
- Users say that Salesforce Sales Cloud offers a wealth of customization options, allowing businesses to tailor stages, fields, and dashboards to their specific needs. This flexibility is highlighted as a major advantage, especially for teams that require a solution that can adapt to their unique workflows.
- According to verified reviews, sales-i shines in its user experience, with many users praising its clean design and straightforward navigation. Reviewers find it easy to access sales data at a glance and appreciate the ability to create various reports quickly, which can enhance day-to-day usability.
- Reviewers mention that while Salesforce Sales Cloud has a more extensive feature set, sales-i's customer support stands out. Users have shared positive experiences with the sales-i team, noting their dedication and responsiveness, which can be crucial for businesses needing reliable assistance.
- G2 reviewers highlight that Salesforce Sales Cloud has a more extensive market presence, reflected in its high volume of recent reviews. This suggests a more active user community and ongoing product development, which can be beneficial for organizations seeking a well-supported and evolving platform.
- Users report that while sales-i offers a solid user experience, it may not match the depth of features available in Salesforce Sales Cloud. For teams that require advanced analytics and comprehensive sales management tools, Salesforce is often seen as the more powerful option.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
sales-i
No pricing availableFree Trial
Salesforce Sales Cloud
Free Trial is available
sales-i
No trial information availableRatings
Meets Requirements
8.8
13,822
8.4
115
Ease of Use
8.2
17,803
8.1
115
Ease of Setup
7.8
8,766
8.3
50
Ease of Admin
7.9
4,455
8.4
52
Quality of Support
8.1
12,059
8.6
112
Has the product been a good partner in doing business?
8.4
4,418
8.9
50
Product Direction (% positive)
8.2
13,496
8.7
114
Features by Category
Sales Force Automation
8.8
9473
|
Verified
7.5
14
8.3
6395
|
Verified
Feature Not Available
8.7
9196
|
Verified
7.2
13
8.3
9445
|
Verified
7.6
14
8.0
7318
|
Verified
Feature Not Available
8.2
7609
|
Verified
7.8
13
8.0
6756
|
Verified
Feature Not Available
8.1
6657
|
Verified
Feature Not Available
8.3
7407
|
Verified
Feature Not Available
Marketing Automation
8.0
6669
|
Verified
Feature Not Available
8.1
6990
|
Verified
6.9
12
8.5
8023
|
Verified
Feature Not Available
7.9
5428
7.3
11
Customer Support
8.3
6814
|
Verified
7.4
12
8.1
6386
|
Verified
Feature Not Available
8.2
6785
|
Verified
Feature Not Available
8.0
5499
|
Verified
Feature Not Available
8.2
5989
|
Verified
Feature Not Available
Reporting & Analytics
8.5
8944
|
Verified
7.7
14
8.5
9130
|
Verified
8.0
14
8.2
7437
|
Verified
6.5
12
Mobile & Social
7.9
5619
|
Verified
4.8
9
7.8
5249
|
Verified
5.2
10
7.7
6098
|
Verified
7.9
12
Platform
8.6
3595
|
Verified
6.7
7
8.5
3601
|
Verified
6.7
7
8.6
3625
|
Verified
8.1
7
8.4
2899
|
Verified
Not enough data
8.5
3175
|
Verified
6.7
5
8.1
3194
|
Verified
6.4
6
8.7
3602
|
Verified
8.3
6
8.1
3030
8.1
6
Integration
8.5
2605
|
Verified
8.1
6
8.5
3063
|
Verified
7.8
6
8.5
2894
|
Verified
6.3
5
Generative AI
7.6
887
Not enough data
Agentic AI - CRM
7.9
248
Not enough data
7.9
247
Not enough data
8.2
246
Not enough data
8.0
242
Not enough data
8.0
239
Not enough data
8.1
242
Not enough data
8.2
244
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
272
Not enough data
8.8
295
Not enough data
8.8
315
Not enough data
8.6
290
Not enough data
Organization
8.9
350
Not enough data
8.8
342
Not enough data
8.8
336
Not enough data
Performance Analysis
8.4
284
Not enough data
8.8
306
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
299
Not enough data
Generative AI
8.5
125
Not enough data
8.4
125
Not enough data
Agentic AI - AI Sales Assistant
9.1
27
Not enough data
9.1
27
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.2
27
Not enough data
Integrated Workflows
8.7
521
Not enough data
8.5
513
Not enough data
8.1
468
Not enough data
8.1
463
Not enough data
8.8
525
Not enough data
8.4
471
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
487
Not enough data
7.8
419
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
430
Not enough data
8.0
434
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
90
Not enough data
8.5
91
Not enough data
8.6
88
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
8.3
91
Not enough data
8.5
89
Not enough data
Call Analytics
8.7
131
Not enough data
8.6
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Agent Performance Management
8.7
141
Not enough data
8.7
125
Not enough data
8.7
142
Not enough data
Generative AI
8.3
58
Not enough data
Agentic AI - Conversation Intelligence
8.8
12
Not enough data
9.3
14
Not enough data
9.3
12
Not enough data
9.3
14
Not enough data
8.8
12
Not enough data
9.1
13
Not enough data
9.1
13
Not enough data
Revenue Sourcing and Forecasting
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
Not enough data
CRM Data Enrichment
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Not enough data
Account Management
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.2
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.5
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
154
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.5
33
Not enough data
8.3
34
Not enough data
Sales Performance Features - Sales Planning
8.4
176
Not enough data
8.5
166
Not enough data
8.5
171
Not enough data
8.6
173
Not enough data
8.6
171
Not enough data
8.8
169
Not enough data
8.2
166
Not enough data
Territory Management - Sales Planning
8.6
168
Not enough data
8.5
173
Not enough data
Quota & Capacity Management - Sales Planning
8.4
170
Not enough data
8.4
177
Not enough data
8.4
170
Not enough data
Agentic AI - Sales Planning
8.5
59
Not enough data
8.5
58
Not enough data
Agentic AI - Lead Scoring
7.8
52
Not enough data
8.2
52
Not enough data
7.9
53
Not enough data
8.0
54
Not enough data
Attribution
8.9
449
Not enough data
8.9
453
Not enough data
8.6
433
Not enough data
Discovery
8.9
456
Not enough data
8.6
450
Not enough data
8.6
431
Not enough data
Management
8.5
419
Not enough data
8.6
439
Not enough data
Platform
8.6
430
Not enough data
8.6
430
Not enough data
Agentic AI - Sales Performance Management
8.5
77
Not enough data
8.6
76
Not enough data
8.5
78
Not enough data
Incentives
8.2
440
Not enough data
8.4
504
Not enough data
8.0
438
Not enough data
8.6
515
Not enough data
Personalization
8.6
485
Not enough data
8.8
562
Not enough data
8.9
594
Not enough data
8.6
538
Not enough data
Administrative
8.7
567
Not enough data
8.5
530
Not enough data
8.4
511
Not enough data
Agentic AI - Email Tracking
8.2
67
Not enough data
8.4
65
Not enough data
8.4
65
Not enough data
8.3
66
Not enough data
8.4
66
Not enough data
8.4
65
Not enough data
8.4
68
Not enough data
Analytics
8.3
572
Not enough data
8.4
581
Not enough data
8.4
595
Not enough data
Customizations
8.7
624
Not enough data
8.5
594
Not enough data
8.6
629
Not enough data
8.4
574
Not enough data
8.4
601
Not enough data
Generative AI
7.6
295
Not enough data
Agentic AI - Sales Analytics
8.3
82
Not enough data
8.6
81
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
8.3
81
Not enough data
Data Sourcing
8.5
967
8.7
23
8.7
998
8.7
24
8.3
902
8.1
20
8.7
1029
8.2
22
8.6
962
8.4
21
Predictive Analytics
8.4
945
Feature Not Available
8.6
958
7.1
21
8.1
855
Feature Not Available
8.3
895
Feature Not Available
Sales Management
8.7
984
7.5
17
8.1
858
7.5
17
8.6
980
7.9
19
8.8
1048
8.0
19
Agentic AI - Outbound Call Tracking
8.5
39
Not enough data
8.5
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
187
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.1
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.1
33
Not enough data
8.2
32
Not enough data
8.4
33
Not enough data
Content Management
8.3
352
Not enough data
8.1
343
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
336
Not enough data
Analytics
8.7
343
Not enough data
8.4
341
Not enough data
8.5
223
Not enough data
8.3
350
Not enough data
Learning Management - Sales Enablement
8.7
26
Not enough data
8.7
26
Not enough data
8.6
25
Not enough data
Revenue Enablement - Sales Enablement
8.5
25
Not enough data
8.5
27
Not enough data
9.1
26
Not enough data
Categories
Categories
Shared Categories
Salesforce Sales Cloud and sales-i are categorized as Sales Analytics and CRM
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
sales-i has no unique categories
Reviews
Reviewers' Company Size
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
sales-i
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Business Supplies and Equipment
15.3%
Building Materials
13.7%
Automotive
12.2%
Wholesale
9.2%
Retail
6.1%
Other
43.5%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
sales-i has no more discussions with answers
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