Easy to learn and use, and comprehensive setup
Oftentimes, the calls drop before I connect, and reboots are needed to continue the call. RingDNA freezes a lot too, making dialing out much harder than it should be and call notes sometimes fail to save as well.
I love that tenfold shows exactly how your team is utilizing their time. You are able to see the timelogs of a salesmen, including time spent on the phone. Total calls, and connections. I also love that tenfold also has a contact book within their...
I dislike Tenfold because it did not track transferred calls properly with our sip phone setup.
Easy to learn and use, and comprehensive setup
I love that tenfold shows exactly how your team is utilizing their time. You are able to see the timelogs of a salesmen, including time spent on the phone. Total calls, and connections. I also love that tenfold also has a contact book within their...
Oftentimes, the calls drop before I connect, and reboots are needed to continue the call. RingDNA freezes a lot too, making dialing out much harder than it should be and call notes sometimes fail to save as well.
I dislike Tenfold because it did not track transferred calls properly with our sip phone setup.