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Compare Retention.com and SafeOpt

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At a Glance
Retention.com
Retention.com
Star Rating
(114)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Information
Entry-Level Pricing
$500.00
Browse all 2 pricing plans
SafeOpt
SafeOpt
Star Rating
(86)4.8 out of 5
Market Segments
Small-Business (57.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SafeOpt
Featured Products

Retention.com vs SafeOpt

When assessing the two solutions, reviewers found SafeOpt easier to use, set up, and administer. Reviewers also preferred doing business with SafeOpt overall.

  • Reviewers felt that SafeOpt meets the needs of their business better than Retention.com.
  • When comparing quality of ongoing product support, reviewers felt that SafeOpt is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of SafeOpt over Retention.com.
Pricing
Entry-Level Pricing
Retention.com
Startup
$500.00
Browse all 2 pricing plans
SafeOpt
No pricing available
Free Trial
Retention.com
No trial information available
SafeOpt
No trial information available
Ratings
Meets Requirements
9.0
73
9.3
72
Ease of Use
9.1
73
9.4
77
Ease of Setup
8.6
43
9.5
61
Ease of Admin
9.1
38
9.5
33
Quality of Support
8.9
70
9.7
73
Has the product been a good partner in doing business?
9.3
38
9.7
33
Product Direction (% positive)
8.3
70
9.3
70
Features by Category
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Text Messaging
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
SMS Platform
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Retention.com
Retention.com
SafeOpt
SafeOpt
Retention.com and SafeOpt share no categories
Unique Categories
SafeOpt
SafeOpt is categorized as E-Commerce Tools
Reviews
Reviewers' Company Size
Retention.com
Retention.com
Small-Business(50 or fewer emp.)
87.3%
Mid-Market(51-1000 emp.)
12.7%
Enterprise(> 1000 emp.)
0%
SafeOpt
SafeOpt
Small-Business(50 or fewer emp.)
57.6%
Mid-Market(51-1000 emp.)
37.6%
Enterprise(> 1000 emp.)
4.7%
Reviewers' Industry
Retention.com
Retention.com
Consumer Goods
14.5%
Retail
11.8%
Marketing and Advertising
10.9%
Health, Wellness and Fitness
10.0%
Apparel & Fashion
7.3%
Other
45.5%
SafeOpt
SafeOpt
Health, Wellness and Fitness
15.3%
Marketing and Advertising
11.8%
Consumer Goods
11.8%
Retail
10.6%
Leisure, Travel & Tourism
7.1%
Other
43.5%
Most Helpful Reviews
Retention.com
Retention.com
Most Helpful Favorable Review
Ryan S.
RS
Ryan S.
Verified User in Health, Wellness and Fitness

Our ecommerce business has been using Retention.com for nearly 6 months. The setup/implementation was pretty seamless. We've been most impressed with the "reclaim" campaigns (ie. they duplicate our abandon cart, abandon checkout, browse abandonment flows in...

Most Helpful Critical Review
Verified User
G
Verified User in Telecommunications

Not customer-centric and could be better for targeting.

SafeOpt
SafeOpt
Most Helpful Favorable Review
Verified User
G
Verified User in Renewables & Environment

Multiple and easy-to-use technology integration methods

Most Helpful Critical Review
Verified User
G
Verified User in Higher Education

I worry it may spam customers and I don't know exactly where the data base of users comes from.

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Retention.com
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SafeOpt
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Discussions
Retention.com
Retention.com Discussions
What is GetEmails?
1 comment
Nicole R.
NR
Get emails places a pixel on your website and sends you email addresses based on new IP. Their data used to be high quality and then recently they started...Read more
Monty the Mongoose crying
Retention.com has no more discussions with answers
SafeOpt
SafeOpt Discussions
Monty the Mongoose crying
SafeOpt has no discussions with answers