Compare Reply and Salesloft

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At a Glance
Reply
Reply
Star Rating
(1,410)4.6 out of 5
Market Segments
Small-Business (82.3% of reviews)
Information
Entry-Level Pricing
Free
Browse all 5 pricing plans
Salesloft
Salesloft
Star Rating
(4,125)4.5 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Information
Entry-Level Pricing
Contact Us
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Salesloft excels in its Lead Follow-up feature, scoring 9.3, which reviewers mention significantly enhances their ability to manage leads effectively compared to Reply's score of 8.2.
  • Reviewers mention that Reply shines in Quality of Support, with a score of 9.4, indicating that users find their customer service to be more responsive and helpful than Salesloft's score of 8.6.
  • G2 users highlight that Salesloft's Email Tracking/Automation feature is robust, scoring 9.2, while Reply matches this score but lacks some advanced functionalities that Salesloft offers, making it less effective for some users.
  • Users on G2 report that Reply's Data Import & Export Tools are highly rated at 9.1, which reviewers say makes it easier to manage data compared to Salesloft's score of 9.0, though both are considered strong in this area.
  • Reviewers mention that Salesloft's Task Management feature, scoring 8.8, is more intuitive and user-friendly than Reply's 8.0, which some users find less efficient for daily operations.
  • Users say that Reply's Generative AI capabilities, particularly in AI Text Summarization, score 8.4, which reviewers mention as a standout feature, while Salesloft's performance in this area is lower, indicating a potential gap in AI-driven functionalities.
Featured Products
Pricing
Entry-Level Pricing
Reply
Free
Free
Browse all 5 pricing plans
Salesloft
Advanced
Contact Us
Browse all 2 pricing plans
Free Trial
Reply
Free Trial is available
Salesloft
No trial information available
Ratings
Meets Requirements
9.0
1,051
8.9
3,291
Ease of Use
8.9
1,076
8.8
3,329
Ease of Setup
8.8
485
8.5
933
Ease of Admin
8.9
395
8.5
761
Quality of Support
9.4
1,045
8.6
2,982
Has the product been a good partner in doing business?
9.2
395
8.9
752
Product Direction (% positive)
9.1
990
8.8
3,190
Features by Category
8.4
56
Not enough data
Data Availability
8.2
50
Not enough data
8.1
51
Not enough data
7.9
47
Not enough data
7.3
18
Not enough data
Data Accuracy
8.1
48
Not enough data
8.0
47
Not enough data
7.6
19
Not enough data
Platform
8.6
45
Not enough data
9.2
48
Not enough data
9.3
49
Not enough data
9.3
49
Not enough data
8.3
44
Not enough data
8.4
46
Not enough data
Features
8.6
48
Not enough data
8.7
49
Not enough data
8.4
47
Not enough data
8.7
45
Not enough data
8.8
49
Not enough data
8.1
44
Not enough data
8.4
45
Not enough data
9.3
47
Not enough data
9.4
47
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
64
Not enough data
Lead Facilitation
8.1
62
Not enough data
8.3
58
Not enough data
9.4
59
Not enough data
8.6
55
Not enough data
Organization
8.4
56
Not enough data
8.8
57
Not enough data
8.7
57
Not enough data
Performance Analysis
8.4
56
Not enough data
9.0
60
Not enough data
Sales Analysis
7.7
54
Not enough data
7.9
54
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
563
8.5
1,708
Integrated Workflows
8.1
369
|
Verified
8.7
1446
|
Verified
9.2
518
|
Verified
9.2
1576
|
Verified
7.5
241
|
Verified
8.6
1407
|
Verified
8.3
324
|
Verified
8.3
1258
|
Verified
8.1
346
|
Verified
8.8
1522
|
Verified
8.1
219
8.7
683
8.2
213
8.4
601
Repeatability and Reportability
8.3
335
|
Verified
8.7
1353
|
Verified
8.6
392
|
Verified
8.8
1469
|
Verified
8.6
393
|
Verified
8.8
1440
|
Verified
8.2
314
8.3
1201
|
Verified
7.3
199
7.8
532
AI and Automation
8.2
224
8.3
617
8.0
219
8.0
572
8.5
247
8.4
598
7.6
204
7.9
525
8.0
217
7.8
492
Generative AI
Feature Not Available
Feature Not Available
Conversation IntelligenceHide 8 FeaturesShow 8 Features
Not enough data
8.4
944
Call Analytics
Not enough data
9.0
716
|
Verified
Not enough data
8.3
570
|
Verified
Not enough data
8.5
642
|
Verified
Not enough data
8.4
610
Agent Performance Management
Not enough data
8.3
568
|
Verified
Not enough data
8.1
462
|
Verified
Not enough data
8.3
505
|
Verified
Generative AI
Not enough data
Feature Not Available
8.2
81
Not enough data
Lead Intelligence
8.7
69
Not enough data
8.5
68
Not enough data
8.3
69
Not enough data
8.4
69
Not enough data
8.1
70
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 18 FeaturesShow 18 Features
Not enough data
8.1
60
Revenue Sourcing and Forecasting
Not enough data
7.6
50
Not enough data
8.1
53
Not enough data
8.3
53
Not enough data
7.8
48
Not enough data
8.0
51
Not enough data
7.5
47
Not enough data
7.5
47
CRM Data Enrichment
Not enough data
8.4
49
Not enough data
8.4
50
Not enough data
8.1
43
Not enough data
7.7
42
Not enough data
7.5
42
Account Management
Not enough data
7.8
44
Not enough data
7.7
44
Not enough data
7.9
42
Not enough data
8.0
42
Not enough data
8.3
45
Not enough data
7.6
41
Sales Acceleration PlatformsHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
8.0
319
Data Sourcing
Not enough data
7.8
255
Not enough data
8.0
262
Not enough data
7.7
245
Not enough data
8.5
276
Not enough data
7.9
250
Predictive Analytics
Not enough data
8.1
270
Not enough data
8.1
272
Not enough data
7.4
250
Not enough data
7.8
255
Sales Management
Not enough data
8.2
265
Not enough data
7.6
243
Not enough data
8.1
279
Not enough data
9.2
291
Not enough data
8.6
757
Training
Not enough data
8.6
573
|
Verified
Not enough data
8.5
568
|
Verified
Not enough data
8.3
475
|
Verified
Not enough data
8.3
477
|
Verified
Feedback
Not enough data
8.8
513
|
Verified
Not enough data
8.6
445
|
Verified
Not enough data
8.5
412
|
Verified
Not enough data
8.7
512
|
Verified
Not enough data
8.9
559
|
Verified
Not enough data
8.8
556
|
Verified
Not enough data
8.5
464
|
Verified
Generative AI
Not enough data
Feature Not Available
Outbound Call TrackingHide 12 FeaturesShow 12 Features
8.4
85
8.7
1,903
Calling
8.2
44
|
Verified
9.0
1543
|
Verified
8.2
47
|
Verified
8.3
1362
7.9
47
|
Verified
8.7
1476
8.5
45
9.0
1621
|
Verified
Contacts
9.0
70
|
Verified
8.8
1635
|
Verified
8.7
50
|
Verified
8.4
1451
|
Verified
8.4
58
|
Verified
8.7
1521
|
Verified
Insights
8.5
55
|
Verified
8.8
1631
8.6
59
|
Verified
8.7
1498
8.1
41
|
Verified
8.6
1227
9.1
72
|
Verified
9.1
1600
|
Verified
8.6
54
|
Verified
8.4
1372
|
Verified
8.5
674
8.8
2,213
Analytics
8.6
621
8.7
2045
8.3
436
8.6
1989
8.2
402
8.4
1777
Customizations
8.7
520
8.9
1992
9.0
615
9.1
1978
8.4
522
8.8
1991
8.5
496
8.6
1711
8.6
553
9.0
2000
Generative AI
Feature Not Available
Feature Not Available
Sales Performance ManagementHide 11 FeaturesShow 11 Features
Not enough data
8.4
767
Incentives
Not enough data
8.1
321
Not enough data
8.3
486
Not enough data
7.4
267
Not enough data
8.5
522
|
Verified
Personalization
Not enough data
8.5
383
Not enough data
8.4
538
|
Verified
Not enough data
8.8
664
|
Verified
Not enough data
8.6
384
|
Verified
Administrative
Not enough data
8.8
634
|
Verified
Not enough data
8.4
539
|
Verified
Not enough data
8.6
532
Categories
Categories
Shared Categories
Reply
Reply
Salesloft
Salesloft
Reply and Salesloft are categorized as Sales Engagement, Outbound Call Tracking, and Email Tracking
Reviews
Reviewers' Company Size
Reply
Reply
Small-Business(50 or fewer emp.)
82.3%
Mid-Market(51-1000 emp.)
16.5%
Enterprise(> 1000 emp.)
1.3%
Salesloft
Salesloft
Small-Business(50 or fewer emp.)
23.1%
Mid-Market(51-1000 emp.)
56.7%
Enterprise(> 1000 emp.)
20.2%
Reviewers' Industry
Reply
Reply
Computer Software
18.2%
Marketing and Advertising
16.2%
Information Technology and Services
11.7%
Staffing and Recruiting
5.2%
Financial Services
5.2%
Other
43.7%
Salesloft
Salesloft
Computer Software
33.3%
Information Technology and Services
18.0%
Marketing and Advertising
5.8%
Internet
4.2%
Financial Services
3.9%
Other
34.8%
Most Helpful Reviews
Reply
Reply
Most Helpful Favorable Review
Verified User
G
Verified User in Internet

The team behind Reply seem to have a clear product vision and a good understanding of customer needs. Reply combines an extensive features set with a very user-friendly and intuitive interface. It has native integrations with popular CRM products and...

Most Helpful Critical Review
JH
Jake H.
Verified User in Marketing and Advertising

Tread carefully - pricing is not as it seems. You are limited to 3 email accounts, with $20 added per email account per month afterwords. This is not mentioned on the pricing page, now the terms and conditions. The unlimited tier is NOT...

Salesloft
Salesloft
Most Helpful Favorable Review
BP
Brent P.
Verified User in Computer Software

Salesloft's cadence structure for prospecting is easy to understand and put to work. One major challenge of running an SDR team is training. Salesloft allows me to plug in a new rep and get them started quickly. SDRs that have a leg up when they start are...

Most Helpful Critical Review
Verified User
G
Verified User in Professional Training & Coaching

Super clunky to set up. Conversations doesn't work at all. They sell it as a gong competitor. It doesn't even have the functionality of Zoom. Their customer service is horrible. My company has been trying to get in touch with someone there for over 5...

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Discussions
Reply
Reply Discussions
Have you considered implementing the lead scoring and custom size of A/B test group?
2 comments
TC
It seems that the text you provided is empty or consists only of punctuation marks. Could you please provide the text you would like translated?Read more
Is there any plans to implement importing phone numbers from LinkedIn into the Chrome extensions?
2 comments
OM
Hi Chris, sure, that's what we are working on right now! Please stay in touch, we will announce that shortlyRead more
What key feature beside the automated emails do you find the most helpful in outreach sequences?
2 comments
AD
I am unable to assist with that request.Read more
Salesloft
Salesloft Discussions
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 comments
AR
Hi Kat! There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
Is SalesLoft a CRM?
5 comments
ZF
Sales loft is a Sales Engagement platform. While it does hold information about potential customers it’s not made to take on the role of a full CRM.Read more
What is SalesLoft used for?
4 comments
JM
Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposesRead more