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Compare RemotePC and Zoho Assist 
Featured Products
At a Glance
Market Segments
Small-Business (90.7% of reviews)
Small-Business (70.7% of reviews)
Entry-Level Pricing
$29.50 Per Year
$0 1 Remote Support Technician and 5 Unattended Computers
RemotePC
Star Rating
(604)4.7 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.50 Per Year
Browse all 4 pricing plansZoho Assist
Star Rating
(626)4.6 out of 5
Market Segments
Small-Business (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansRemotePC vs Zoho Assist
When assessing the two solutions, reviewers found RemotePC easier to use and do business with overall. Reviewers felt that the products are equally easy to set up and administer.
- Reviewers felt that RemotePC meets the needs of their business better than Zoho Assist.
- When comparing quality of ongoing product support, reviewers felt that RemotePC is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho Assist over RemotePC.
Pricing
Entry-Level Pricing
RemotePC
Consumer
$29.50
Per Year
Secure unlimited remote access for personal use
- One User license with access to 1 computers
- Platform independent (PC, Mac, Linux)
- File transfer and remote printing
Zoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
RemotePC
Free Trial is available
Zoho Assist
Free Trial is available
Ratings
Meets Requirements
9.4
394
9.2
517
Ease of Use
9.5
406
9.3
527
Ease of Setup
9.3
279
9.3
443
Ease of Admin
9.3
204
9.3
393
Quality of Support
9.1
253
8.9
436
Has the product been a good partner in doing business?
9.4
180
9.2
380
Product Direction (% positive)
8.9
358
9.3
511
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.6
46
Not enough data
6.9
44
Not enough data
8.4
45
Not enough data
7.8
44
Conferencing Options
Not enough data
7.8
45
Not enough data
7.4
47
Not enough data
7.3
47
Application Tools
Not enough data
8.0
41
Not enough data
7.8
43
Not enough data
8.5
42
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
53
9.2
194
9.1
53
8.5
192
8.9
37
8.3
174
9.2
55
9.3
196
8.8
37
8.5
177
8.9
46
8.6
181
Maintenance
9.2
54
8.6
180
8.7
46
8.2
163
Communication
9.1
44
8.5
177
8.4
32
7.3
147
8.2
29
7.1
147
8.8
36
7.8
148
Security
9.1
38
8.7
156
8.9
38
8.7
153
Device Support
9.1
43
8.3
162
9.2
39
8.9
174
9.2
40
8.8
167
Performance
9.0
38
8.4
159
Administration
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Administration
8.9
221
Feature Not Available
8.5
198
8.3
189
8.5
194
8.1
190
8.5
183
8.1
173
8.6
183
8.1
173
9.2
229
9.2
218
9.0
220
8.5
203
Platform
9.0
215
8.7
199
8.5
208
8.3
187
8.7
195
Feature Not Available
9.3
259
9.2
211
Security
8.3
166
Feature Not Available
8.9
206
Feature Not Available
8.6
185
8.3
161
Categories
Categories
Shared Categories
RemotePC and Zoho Assist are categorized as Remote Desktop and Remote Support
Unique Categories
RemotePC has no unique categories
Reviews
Reviewers' Company Size
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
8.9%
Information Technology and Services
6.4%
Computer Software
5.5%
Construction
4.6%
Computer & Network Security
3.6%
Other
70.9%
Information Technology and Services
26.2%
Computer & Network Security
7.3%
Computer Software
6.1%
Computer Networking
2.6%
Retail
2.4%
Other
55.4%
Alternatives
Discussions
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Will connection times be improved.
1 Comment
GD
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
Official Response from Zoho Assist
Yes, you can use the Zoho Assist Desktop App to conduct sessions. Log in to https://assist.zoho.com, click on Downloads (from the top right corner) , and...Read more
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