The main highlight of Remote to me is its excellent and quick customer support. In any issue I've had, I've been able to quickly connect with a customer support representative. One point, in particular, was when I had to switch employment country (since I...
Very little knowledge about local labor law. Endless email chains involving multiple redundant people to solve easy problems (again very little knowledge about local rules). Starting with onboarding, support was presenting an extraordinary level of...
- Easy for us to complete the necessary paperwork - Smooth transition for our team member - Helpful suggestions for the localized region and customs
Customer Service: We've had no fewer than six account managers in less than two years. More than once, we've learned of changes to our team by receiving an out-of-office auto-reply when someone had left the company. Their new service model has left us with...
The main highlight of Remote to me is its excellent and quick customer support. In any issue I've had, I've been able to quickly connect with a customer support representative. One point, in particular, was when I had to switch employment country (since I...
- Easy for us to complete the necessary paperwork - Smooth transition for our team member - Helpful suggestions for the localized region and customs
Very little knowledge about local labor law. Endless email chains involving multiple redundant people to solve easy problems (again very little knowledge about local rules). Starting with onboarding, support was presenting an extraordinary level of...
Customer Service: We've had no fewer than six account managers in less than two years. More than once, we've learned of changes to our team by receiving an out-of-office auto-reply when someone had left the company. Their new service model has left us with...