Compare Remote Utilities and TeamViewer 
At a Glance
Market Segments
Small-Business (62.5% of reviews)
Small-Business (41.9% of reviews)
Entry-Level Pricing
Free 1 User
Starting at $24.90
Remote Utilities
Star Rating
(16)4.3 out of 5
Market Segments
Small-Business (62.5% of reviews)
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansTeamViewer
Star Rating
(3,366)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in screen sharing with a score of 9.3, while Remote Utilities falls short with a score of 7.3. Reviewers mention that TeamViewer's screen sharing is seamless and reliable, making it a preferred choice for remote presentations.
- Reviewers mention that TeamViewer's file sharing capabilities are superior, scoring 9.1 compared to Remote Utilities' 8.3. Users on G2 appreciate the ease of transferring files during remote sessions, highlighting TeamViewer's intuitive interface.
- G2 users report that TeamViewer offers better unattended remote access with a score of 9.1, while Remote Utilities scores 7.8. Users say that TeamViewer's setup for unattended access is straightforward, allowing for quick connections without user intervention.
- Users say that TeamViewer's quality of support is rated at 8.6, significantly higher than Remote Utilities' 7.7. Reviewers mention that TeamViewer's customer service is responsive and helpful, which is crucial for businesses relying on remote access solutions.
- Reviewers mention that TeamViewer's multi-monitor support is rated at 9.0, while Remote Utilities only scores 7.8. Users report that TeamViewer allows for easy navigation across multiple screens, enhancing productivity during remote sessions.
- Users on G2 highlight that TeamViewer's real-time assistance feature scores 9.6, compared to Remote Utilities' lower rating. Reviewers say that this feature is vital for troubleshooting and providing immediate support, making TeamViewer a more effective tool for IT support teams.
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Pricing
Entry-Level Pricing
Remote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Remote Utilities
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.7
13
9.1
2,780
Ease of Use
8.2
13
9.1
2,794
Ease of Setup
9.3
5
9.0
711
Ease of Admin
Not enough data
8.9
635
Quality of Support
7.7
11
8.6
2,370
Has the product been a good partner in doing business?
Not enough data
8.6
592
Product Direction (% positive)
8.9
11
8.7
2,675
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
30
Not enough data
9.2
30
Not enough data
9.3
29
Monitoring and Management
Not enough data
9.2
29
Not enough data
9.4
29
Not enough data
9.0
30
Not enough data
9.4
30
Organization
Not enough data
9.3
29
Service Management
Not enough data
8.8
30
Not enough data
9.8
30
Not enough data
9.4
30
Presenter Tools
Not enough data
8.9
793
Not enough data
8.5
716
Not enough data
9.2
863
|
Verified
Not enough data
8.8
764
|
Verified
Conferencing Options
Not enough data
8.7
727
|
Verified
Not enough data
8.7
739
|
Verified
Not enough data
8.7
724
|
Verified
Application Tools
Not enough data
8.9
799
|
Verified
Not enough data
8.9
758
|
Verified
Not enough data
8.8
736
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.3
5
9.3
389
8.3
5
9.1
385
Not enough data
9.0
340
Not enough data
9.1
366
Not enough data
9.0
351
Not enough data
9.0
359
Maintenance
Not enough data
9.1
355
Not enough data
9.0
323
Communication
8.0
5
9.1
354
Not enough data
8.7
302
Feature Not Available
8.9
305
Feature Not Available
8.9
327
Security
Not enough data
9.1
319
Not enough data
9.1
324
Device Support
Feature Not Available
9.1
349
Not enough data
9.2
361
Not enough data
9.2
358
Performance
Feature Not Available
9.0
333
Administration
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
9.6
13
Security
Not enough data
9.6
12
Not enough data
9.4
11
Platform - Mobile Device Management (MDM)
Not enough data
8.4
18
Operating System
Not enough data
9.5
19
Not enough data
9.0
18
Not enough data
8.8
19
Management
Not enough data
8.8
19
Not enough data
8.5
19
Not enough data
8.8
17
Not enough data
8.3
17
Not enough data
8.8
19
Security
Not enough data
8.4
17
Not enough data
8.8
19
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
9
8.8
1273
Feature Not Available
8.6
1184
Feature Not Available
8.6
1178
8.3
8
8.6
1167
Feature Not Available
8.7
1200
7.8
9
8.6
1274
8.5
9
8.9
1341
Platform
8.5
8
8.9
1291
Feature Not Available
8.7
1250
Feature Not Available
8.7
1217
7.8
9
9.1
1379
Security
8.0
9
8.6
1080
Feature Not Available
8.8
1222
Feature Not Available
8.7
1168
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Categories
Categories
Shared Categories
Remote Utilities and TeamViewer are categorized as Remote Support and Remote Desktop
Unique Categories
Remote Utilities has no unique categories
Reviews
Reviewers' Company Size
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Computer Software
12.5%
Civic & Social Organization
12.5%
Telecommunications
6.3%
Restaurants
6.3%
Other
50.0%
Information Technology and Services
17.0%
Computer Software
10.4%
Marketing and Advertising
4.6%
Telecommunications
3.2%
Computer & Network Security
2.5%
Other
62.3%
Most Helpful Reviews
Remote Utilities
Most Helpful Favorable Review
Jefferson C.
Verified User in Information Technology and Services
The software is lightweight and easy to handle and connect. Deliver what is really expected.
Most Helpful Critical Review
Magno B.
Verified User in Computer Software
You need a lot of internet on both sides to have good remote access.
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Shannon C.
Verified User in Law Practice
The software seemed to slow my computer down.
Jefferson C.
Verified User in Information Technology and Services
The software is lightweight and easy to handle and connect. Deliver what is really expected.
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Magno B.
Verified User in Computer Software
You need a lot of internet on both sides to have good remote access.
Shannon C.
Verified User in Law Practice
The software seemed to slow my computer down.
Discussions
What is Remote Utilities host used for?
2 comments
CS
Remote Utilities Host is primarily used for unattended access as it can run as a service and restart with Windows, allowing IT professionals or other users...Read more
Can I use Remote Utilities for legal requisitions?
1 comment
CS
Yes, Remote Utilities can be used for legal requisitions, provided it is utilized in compliance with applicable laws and regulations, ensuring proper...Read more
What is remote control Utilities?
1 comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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