Compare QuickBooks Online and Xero 
At a Glance
Market Segments
Small-Business (82.3% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
$20 per month
$13.00 Per Month
QuickBooks Online
Star Rating
(3,407)4.0 out of 5
Market Segments
Small-Business (82.3% of reviews)
Entry-Level Pricing
$20 per month
Browse all 4 pricing plansXero
Star Rating
(720)4.3 out of 5
Market Segments
Small-Business (78.2% of reviews)
Entry-Level Pricing
$13.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QuickBooks Online excels in "Bank / Credit Card Integration" with a score of 8.7, making it easier for small businesses to manage their finances seamlessly. In contrast, Xero, while still strong, has a slightly lower score of 8.4 in this area, indicating that QuickBooks may offer a more robust integration experience.
- Reviewers mention that Xero shines in "Ease of Use" with a score of 8.7 compared to QuickBooks Online's 8.2. This suggests that Xero's interface and user experience may be more intuitive for new users, making it a preferred choice for those who prioritize ease of navigation.
- G2 users highlight QuickBooks Online's superior "Digital Invoices" feature, scoring 8.5, which allows for easy customization and delivery of invoices. Xero, while competitive, scores slightly lower at 8.4, indicating that QuickBooks may provide a more streamlined invoicing process.
- Users on G2 report that Xero's "Customer Management" capabilities, particularly in "Order Status" and "Information Access," score 8.6, showcasing its strength in managing customer interactions. QuickBooks Online, while effective, does not match this level of customer management functionality.
- Reviewers say that QuickBooks Online's "Expense Reports" feature, with a score of 7.9, is user-friendly but lacks some advanced functionalities found in Xero, which has a higher score in "Smart Categorization" at 7.8, indicating a more sophisticated approach to managing expenses.
- Users report that Xero's "Payroll" features, scoring 7.9, are more comprehensive compared to QuickBooks Online's 8.3, particularly in areas like "Check/W-2 Printing" and "Tax Calculation," suggesting that Xero may offer a more complete payroll solution for businesses with complex payroll needs.
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Pricing
Entry-Level Pricing
QuickBooks Online
Simple Start
$20
per month
- Customize and send invoices
- Track income and expenses
- Create and manage estimates
Xero
Starter / Early
$13.00
Per Month
Good for sole traders, new businesses, and the self-employed.
- Send quotes and 20 invoices
- Enter 5 bills
- Reconcile bank transactions
Free Trial
QuickBooks Online
Free Trial is available
Xero
Free Trial is available
Ratings
Meets Requirements
8.3
2,820
8.5
572
Ease of Use
8.2
2,852
8.7
588
Ease of Setup
7.9
1,387
8.3
291
Ease of Admin
8.1
1,331
8.6
242
Quality of Support
7.5
2,541
7.8
512
Has the product been a good partner in doing business?
7.8
1,297
8.4
236
Product Direction (% positive)
7.5
2,766
8.2
558
Features by Category
Expense Reports
Not enough data
7.9
66
Not enough data
8.7
64
Not enough data
7.8
57
Not enough data
8.2
61
Not enough data
7.8
60
Not enough data
7.9
57
Not enough data
8.3
58
Travel Management
Not enough data
7.5
57
Not enough data
6.2
53
Not enough data
5.6
51
Not enough data
7.2
54
Client Invoicing
Not enough data
8.8
63
Not enough data
8.5
59
Not enough data
7.8
60
Mobile
Not enough data
7.7
61
Not enough data
6.6
50
Not enough data
6.0
50
Platform
Not enough data
6.8
52
Not enough data
6.7
54
Administration
Not enough data
7.1
47
Administration
Not enough data
7.9
66
Not enough data
7.8
64
Not enough data
7.7
65
Not enough data
7.6
59
Not enough data
8.3
66
Platform
Not enough data
8.3
69
Not enough data
8.3
60
Not enough data
7.8
57
Not enough data
8.8
67
Not enough data
7.6
58
Not enough data
5.7
54
General Ledger
8.0
783
8.4
302
|
Verified
7.9
1218
|
Verified
7.9
268
|
Verified
8.1
1324
|
Verified
8.3
280
|
Verified
Accounts Receivable
8.1
1473
|
Verified
8.5
316
|
Verified
8.0
1187
|
Verified
8.0
231
7.7
1020
|
Verified
7.9
254
|
Verified
Accounts Payable
7.6
612
8.1
229
8.3
1337
|
Verified
8.4
286
|
Verified
8.1
1006
|
Verified
8.2
264
|
Verified
Other Functionality
7.7
793
|
Verified
7.3
215
7.7
820
|
Verified
7.4
219
7.7
793
|
Verified
7.5
211
|
Verified
7.7
1000
|
Verified
7.5
237
|
Verified
7.9
1168
|
Verified
8.2
266
|
Verified
8.4
1513
|
Verified
8.8
311
|
Verified
8.3
1032
|
Verified
7.9
248
|
Verified
8.1
1078
|
Verified
7.9
255
Reporting & Analytics
8.6
1677
|
Verified
8.7
322
|
Verified
8.1
1630
|
Verified
8.4
307
|
Verified
7.9
1265
|
Verified
7.8
230
|
Verified
8.2
1615
|
Verified
8.5
322
|
Verified
Platform
7.5
1407
|
Verified
7.8
277
|
Verified
7.7
1259
|
Verified
7.8
267
8.3
1509
|
Verified
8.5
310
|
Verified
7.9
922
|
Verified
8.0
235
|
Verified
8.3
1611
|
Verified
8.7
316
|
Verified
8.1
1419
|
Verified
8.4
280
|
Verified
Integration
7.9
1447
|
Verified
8.4
297
|
Verified
7.6
572
8.4
222
8.0
1077
8.2
260
|
Verified
Cash Flow
8.4
511
|
Verified
8.3
190
|
Verified
8.8
581
|
Verified
8.7
211
|
Verified
8.4
534
|
Verified
8.4
192
|
Verified
Budgeting & Forecasting
7.9
1265
|
Verified
7.8
230
|
Verified
8.1
476
|
Verified
8.3
188
|
Verified
7.9
394
|
Verified
7.9
159
|
Verified
8.3
501
|
Verified
8.2
185
|
Verified
Revenue
8.4
502
|
Verified
8.5
198
|
Verified
8.4
471
|
Verified
8.3
192
|
Verified
8.0
403
7.7
169
|
Verified
Payroll
8.5
421
|
Verified
7.8
153
|
Verified
8.2
414
|
Verified
7.3
145
|
Verified
8.3
443
|
Verified
8.1
179
|
Verified
8.4
492
|
Verified
8.6
190
|
Verified
AI
7.4
67
6.2
25
7.5
68
6.3
25
7.5
67
6.3
25
7.1
66
5.8
25
7.5
68
6.2
26
6.6
67
5.4
24
7.9
71
7.4
25
7.6
69
7.0
23
7.3
67
6.0
24
7.0
68
6.3
24
Mobile Applications - Accounting
8.3
16
Not enough data
7.6
15
Not enough data
7.9
16
Not enough data
5.8
16
Not enough data
8.3
16
Not enough data
8.6
16
Not enough data
General Ledger
8.0
783
8.4
302
|
Verified
7.9
1218
|
Verified
7.9
268
|
Verified
8.1
1324
|
Verified
8.3
280
|
Verified
Accounts Receivable
8.1
1473
|
Verified
8.5
316
|
Verified
8.0
1187
|
Verified
8.0
231
7.7
1020
|
Verified
7.9
254
|
Verified
Accounts Payable
7.6
612
8.1
229
8.3
1337
|
Verified
8.4
286
|
Verified
8.1
1006
|
Verified
8.2
264
|
Verified
Invoice Generation
Not enough data
7.9
75
Not enough data
8.6
74
Not enough data
8.6
71
Invoice Processing
Not enough data
7.9
70
Not enough data
8.0
71
Not enough data
7.4
71
Not enough data
8.5
78
Analytics
Not enough data
8.4
73
Not enough data
8.0
73
Not enough data
7.5
67
Not enough data
8.3
75
Integration
Not enough data
8.9
79
Not enough data
8.4
74
Not enough data
7.4
67
Not enough data
8.1
76
Multichannel inventory management
8.6
74
7.9
23
8.6
75
8.3
23
8.6
71
7.7
23
3PL inventory management
8.9
87
8.6
24
8.8
77
8.0
24
8.6
79
8.1
23
Inventory Management
9.0
85
8.5
24
9.0
84
8.1
24
8.8
80
8.2
23
8.8
80
8.0
23
8.8
87
8.8
23
Inventory Management Platform Features
8.9
106
8.3
24
8.9
103
8.6
25
8.7
105
7.9
25
8.5
96
7.8
23
8.2
99
7.8
23
8.9
92
8.3
26
8.4
98
8.0
24
8.7
100
8.6
23
8.9
103
8.9
25
8.8
107
9.1
25
Order Entry
8.8
100
Not enough data
9.1
94
Not enough data
8.7
98
Not enough data
Order Tracking
8.3
83
Not enough data
8.3
85
Not enough data
8.3
80
Not enough data
Inventory Management
8.5
82
Not enough data
8.3
80
Not enough data
8.3
76
Not enough data
Customer Management
8.6
84
Not enough data
8.6
92
Not enough data
8.6
94
Not enough data
Subscription Management
8.8
97
Not enough data
8.5
92
Not enough data
8.7
99
Not enough data
8.6
88
Not enough data
Bill Generation
Not enough data
7.5
71
Not enough data
8.1
73
Not enough data
8.2
74
Bill Processing
Not enough data
7.2
73
Not enough data
7.8
72
Not enough data
8.0
73
Integration
Not enough data
8.6
82
Not enough data
8.2
76
Not enough data
7.1
66
Revenue Recognition
8.5
126
Not enough data
8.4
134
Not enough data
8.4
142
Not enough data
Categories
Categories
Shared Categories
QuickBooks Online and Xero are categorized as Nonprofit Accounting, Accounting, and Inventory Control
Reviews
Reviewers' Company Size
QuickBooks Online
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
16.7%
Marketing and Advertising
5.4%
Construction
5.1%
Non-Profit Organization Management
4.5%
Information Technology and Services
4.4%
Other
64.0%
Accounting
24.9%
Computer Software
8.8%
Information Technology and Services
7.7%
Marketing and Advertising
5.8%
Financial Services
3.3%
Other
49.5%
Most Helpful Reviews
QuickBooks Online
Most Helpful Favorable Review
Verified User in Computer Software
The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...
Most Helpful Critical Review
Kim E.
Verified User in Internet
Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...
Xero
Most Helpful Favorable Review
Dave O.
Verified User in Telecommunications
I switched from Quickbooks because Xero is online. Since then I've grown to love many other things compared to Quickbooks. Bank feeds make data entry minimal and bank recs easy. Xero is rapidly growing and improving. Some features were limited a few years...
Most Helpful Critical Review
Dimitri S.
Verified User in Broadcast Media
As business grew I noticed most features felt unpolished and were lacking functionality that would make them feel complete. To add the functionality that you expect would have been built in required several apps each with their own monthly fee. Some...
Verified User in Computer Software
The cloud deployment of QB online allowed me as a business user to start implementing on a weekend with no IT support required. I was able to load our chart of accounts and set up the integrations to our bank and credit card accounts immediately. In...
Dave O.
Verified User in Telecommunications
I switched from Quickbooks because Xero is online. Since then I've grown to love many other things compared to Quickbooks. Bank feeds make data entry minimal and bank recs easy. Xero is rapidly growing and improving. Some features were limited a few years...
Kim E.
Verified User in Internet
Everything else is a nightmare. The navigation is not intuitive at all especially if you are a seasoned Quickbooks user, a financial professional. Many of the short-cuts I used to use when doing my data entry now do not work since QB now creates a large...
Dimitri S.
Verified User in Broadcast Media
As business grew I noticed most features felt unpolished and were lacking functionality that would make them feel complete. To add the functionality that you expect would have been built in required several apps each with their own monthly fee. Some...
Discussions
What phone app works if you are using Quick books V15.0.5R6
7 comments
JH
You are correct, you can only use the Invoicing app if you have the online version of Quickbooks. Hope this helps!Read more
What can you do with QuickBooks online?
3 comments
CV
It would be great to see QBO have the ability to send monthly statements via email, not the generic intuit email, but a selectable email that is by the...Read more
We run almost everything on Xero ourselves but can you recommend a remote bookkeeper who understands UK tax issues who I can consult occasionally to sort things out for me in the system.
2 comments
IC
Xero's advisor directory can help you find an accountant nearby.Read more
What is Xero software used for?
2 comments
BA
The process of recording financial transactions and managing financial records.Read more
Is XERO a good accounting software?
2 comments
RB
Xerox is user-friendly accounting software. Read more
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