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Compare Pendo and Siteimprove 
Featured Products
At a Glance
Market Segments
Mid-Market (63.0% of reviews)
Enterprise (48.7% of reviews)
Entry-Level Pricing
Free
No pricing available
Pendo
Star Rating
(1,558)4.4 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSiteimprove
Star Rating
(431)4.6 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SiteimproveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Siteimprove excels in user-friendliness, with many users appreciating its intuitive design and layout. One user mentioned that it has become their "daily companion for identifying and monitoring quality improvements," highlighting its effectiveness in tracking progress.
- Users say Pendo provides exceptional insights into user interactions, making it a powerful tool for understanding customer behavior. Reviewers noted its comprehensive onboarding guides and walkthroughs, which help users navigate the platform effectively and enhance their experience.
- According to verified reviews, Siteimprove stands out for its robust reporting capabilities. Users have praised its ability to gather any data related to their websites, with one reviewer specifically noting the focus on accessibility as a welcomed feature.
- Reviewers mention that Pendo's customer support is highly responsive and excellent, which is a significant advantage for users needing assistance. This level of support has been highlighted as a key factor in users' overall satisfaction with the platform.
- G2 reviewers indicate that Siteimprove has a quicker implementation process, with users appreciating the ease of setup. This allows teams to start utilizing the platform effectively without extensive delays, enhancing productivity from the get-go.
- Users report that while Pendo offers valuable insights, some find it less intuitive compared to Siteimprove, particularly in terms of ease of use. This has led to mixed feelings about the learning curve associated with fully leveraging Pendo's features.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Siteimprove
No pricing availableFree Trial
Pendo
Free Trial is available
Siteimprove
No trial information availableRatings
Meets Requirements
8.5
1,191
9.1
351
Ease of Use
8.2
1,205
8.7
352
Ease of Setup
7.9
563
8.9
230
Ease of Admin
8.4
555
8.8
229
Quality of Support
8.5
1,040
9.2
329
Has the product been a good partner in doing business?
8.9
531
9.4
227
Product Direction (% positive)
8.5
1,106
9.0
341
Features by Category
Metrics
8.7
453
8.8
122
8.7
471
8.7
113
8.4
419
8.6
113
8.8
464
8.4
102
8.5
421
8.3
94
8.2
394
8.4
100
8.2
358
8.3
97
8.2
334
8.1
90
8.3
394
8.2
91
Reporting
8.4
462
8.5
109
8.5
426
8.4
108
8.7
436
8.2
50
8.7
467
8.4
98
7.8
261
8.2
100
8.1
284
Feature Not Available
8.2
449
8.7
115
Other
8.7
437
8.6
112
8.0
306
8.5
112
7.5
262
8.6
106
7.9
271
8.3
86
7.3
196
Feature Not Available
8.5
340
Feature Not Available
8.2
297
Feature Not Available
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.3
13
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
Administration
8.1
376
7.9
89
7.9
296
8.5
93
8.8
421
8.9
133
8.5
453
8.8
132
User Identification
7.9
109
Not enough data
8.5
136
Not enough data
8.0
103
Not enough data
Tracking & Reporting
8.5
125
Not enough data
8.5
131
Not enough data
8.3
108
Not enough data
8.5
141
Not enough data
8.6
133
Not enough data
8.7
137
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Monitoring
Not enough data
7.4
45
Not enough data
8.9
122
|
Verified
Not enough data
6.5
40
Administration
Not enough data
8.7
129
|
Verified
Not enough data
8.9
125
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.5
122
|
Verified
Standards
Not enough data
8.2
108
|
Verified
Not enough data
8.6
111
|
Verified
Not enough data
7.9
69
Not enough data
9.1
89
|
Verified
Agentic AI - Digital Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
9.1
23
Not enough data
8.1
23
Not enough data
8.6
23
Not enough data
A/B Testing
7.5
20
Not enough data
7.2
20
Not enough data
8.8
21
Not enough data
6.9
20
Not enough data
Visitor Information
8.0
22
Not enough data
8.1
20
Not enough data
Agentic AI - Session Replay
7.7
5
Not enough data
User Analysis
8.6
343
Not enough data
8.4
389
Not enough data
User Support
8.5
389
Not enough data
7.6
207
Not enough data
8.0
294
Not enough data
Walkthrough Type
8.1
297
Not enough data
8.6
364
Not enough data
Platform Basics - Digital Adoption Platform
8.5
19
Not enough data
8.9
20
Not enough data
Analytics - Digital Adoption Platform
9.0
20
Not enough data
Functions - Digital Adoption Platform
8.6
19
Not enough data
9.0
20
Not enough data
Agentic AI - Digital Adoption Platform
6.5
11
Not enough data
Product Analytics
8.6
579
Not enough data
8.7
612
Not enough data
8.6
590
Not enough data
8.2
502
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
444
Not enough data
Agentic AI - Product Analytics
6.6
25
Not enough data
6.9
25
Not enough data
6.9
24
Not enough data
7.5
23
Not enough data
SEO Auditing & Monitoring
Not enough data
8.0
70
Not enough data
8.5
63
Not enough data
8.1
62
Not enough data
8.5
62
Agentic AI - SEO Tools
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.7
5
SEO Content & Rankings
Not enough data
7.8
90
Not enough data
7.8
109
Not enough data
7.4
80
Not enough data
7.3
66
Not enough data
7.7
53
SEO Reporting
Not enough data
7.3
90
Not enough data
8.2
81
Not enough data
7.8
85
Not enough data
7.4
62
Generative AI
Not enough data
6.1
34
Not enough data
6.0
34
Monitoring
Not enough data
8.8
189
Not enough data
7.7
66
Not enough data
8.6
183
Not enough data
8.0
99
Reporting
Not enough data
8.7
105
Not enough data
7.9
90
Automation
Not enough data
8.2
96
Not enough data
8.6
101
Functionality
Not enough data
Feature Not Available
Not enough data
8.0
133
Not enough data
8.0
112
Not enough data
8.2
136
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Digital Accessibility Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
324
Not enough data
7.9
306
Not enough data
8.1
306
Not enough data
Planning
7.1
230
Not enough data
7.1
222
Not enough data
6.6
197
Not enough data
7.6
234
Not enough data
7.2
209
Not enough data
Workflow Management
7.3
242
Not enough data
7.6
250
Not enough data
6.7
197
Not enough data
7.0
209
Not enough data
Metrics
8.8
83
Not enough data
8.4
64
Not enough data
8.4
72
Not enough data
8.3
69
Not enough data
8.4
66
Not enough data
Variation Testing
8.3
54
Not enough data
7.8
55
Not enough data
8.1
59
Not enough data
8.4
66
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
Reporting
8.6
84
Not enough data
8.6
87
Not enough data
Personalization
8.6
74
Not enough data
8.7
73
Not enough data
8.9
66
Not enough data
Administration
8.0
75
Not enough data
8.1
66
Not enough data
8.5
85
Not enough data
8.6
91
Not enough data
Categories
Categories
Shared Categories
Pendo and Siteimprove are categorized as Digital Analytics
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Analytics, Product Management, Mobile App Analytics, Mobile App Optimization, and Session Replay
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Siteimprove
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.5%
Information Technology and Services
15.5%
Marketing and Advertising
7.2%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.6%
Higher Education
30.8%
Education Management
9.3%
Financial Services
6.5%
Government Administration
6.1%
Information Technology and Services
4.9%
Other
42.4%
Discussions
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
I want to explore additional modules features like Analytics, Ads and Performance
3 Comments
KM
Have you tried reaching out to your Account Manager at Siteimprove? Ours has been very helpful in getting us access to whatever we need.Read more
How many users can I have?
2 Comments
MK
At my org, we have five users, but there is the option to add more, so I add and remove users at will. Read more
Similar to Siteimprove?
2 Comments
JB
If Website Accessibility is what you are after - you can find a huge list of vendors on the W3C website - https://www.w3.org/WAI/ER/tools/Read more
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