accessiBe Reviews & Product Details

What I like about accessiBe is how easy it is to implement. The installation is quick and it starts improving accessibility with minimal effort. The AI-driven automation helps bring websites closer to ADA compliance without requiring a deep technical knowledge or constant manual updates. I can also really appreciate the customizable accessibility interface to help enhance the ux for visitors with different needs while maintaining the site’s design. Review collected by and hosted on G2.com.

The widget can feel a bit intrusive from a UX standpoint, and pricing may be steep for smaller businesses compared to alternative solutions (since I work in agency, I deal with this a lot). Review collected by and hosted on G2.com.

While the product is amazing, the customer service and onboarding experience is by far the best experience I have ever had with a 3rd party provider. My rep Deryck is amazing and implementing the Accessibe system is so simple. My clients have been super impressed - and I owe that to the Accessibe system. Review collected by and hosted on G2.com.

UPDATE: There have been a lot of advancements with further competition emerging in the accessibility market. As such, Accessibe's policies have changed to reflect this. They use to grant a 14 day refund policy but due to competition coming out with free platforms, they took that away. What that means is that if you decide you don't need it, even within minutes of purchasing it, you are out of luck. On top of that, you can't cancel auto-renew on your own. You actually have to email the team to have them remove it.

A vendor we use for other features implemented an accessibility plugin that came with our already paid services. Due to what is outlined above, I didn't have time when I went to cancel my auto renew and figured I would wait until closer to my renewal date. Of course I forgot, and was then charged. I reached out that day to explain the situation and request a refund, but due to terms and services they will not comply.

ORIGINAL: The only downside that I have experience thus far is that I have to email my sales rep if the domain for a client changes. Such a minor detail that at the end of the day is trivial, but I would like to see this feature implemented eventually. Review collected by and hosted on G2.com.

I really like that accessiBe's UI is super simple and doesn't interfere with my existing websites. It's really easy to implement without issues post-installation, and the simplicity of the UI helps a lot. Even if you can't see, you can navigate using tab buttons, which makes the whole platform accessible. Also, I find it great that you can see visual changes live, and there's no need to install heavy plugins. It's easily installable using GTM and doesn't require much infrastructure, making it very convenient for me to implement more accessibility to websites. Review collected by and hosted on G2.com.

Sometimes I get overwhelmed by the lot of offerings they have. They have so many options. This could be reduced. We can identify what caters to the 90% of the entire audience and keep the rest in the lower tier. Review collected by and hosted on G2.com.

AccessiBe is very informative about why my website needs to be accessible to everyone and explains how to do it. It was also very easy to use and follow. They also run monthly scans to make sure my website is compliant. Review collected by and hosted on G2.com.

So far, there’s nothing I dislike about AccessiBe.. Review collected by and hosted on G2.com.

I appreciate the reports and issue tracking being in a single platform, which is convenient. I also like that I don't have to maintain that information on my own, like in spreadsheets or other places. It's great that I can easily share the link to these reports or export them as documents to those who need them for mediation. Additionally, the initial setup is really simple, and I found the walkthrough very helpful, which I appreciate. Review collected by and hosted on G2.com.

I would appreciate the ability to add more notes about the information in manual testing. And I'd like to provide more details about that in the access of the application. Review collected by and hosted on G2.com.

I use accessiBe on my store website to ensure accessibility for all visitors. I appreciate that it makes approaching accessibility easy and streamlined, saving me time and energy while ensuring my site is inclusive and compliant. I like that it’s pretty straightforward to plug and go, yet I can control and monitor things through the customer account. It's also neat to get insights on what accessibility functions our customers frequently use, which can guide my web design improvements. Review collected by and hosted on G2.com.

My only concern so far is that, because I'm using a Shopify storefront but purchased my subscription on the main accessiBe website, it wasn't as apparent that I would need to manually install the widget on my site and NOT use the supplied instructions to install it via the Shopify app store. I think if there was maybe just a spot to log into an active accessiBe account when installing the Shopify web app, that would save a lot of confusion. Review collected by and hosted on G2.com.

I like how accessiBe helps keep my website and my client's websites compliant with ADA standards. The individual page checkers are valuable because they show us errors and areas where accessibility standards aren't being upheld, allowing us to know what to fix on each page. I also use the monthly reports often. The initial setup of accessiBe was easy, and I use it with WordPress most often. I am likely to recommend accessiBe to others as I rate it a 10 and recommend it all the time. Review collected by and hosted on G2.com.

The back end interface is sometimes confusing, and I'm not always sure what access I get given my account level. Review collected by and hosted on G2.com.

My favorite thing about accessiBe is how easy it was to install and use. I also appreciated the free trial period that didn't require a credit card to sign up for. The initial setup was incredibly easy, and I would highly recommend it. Review collected by and hosted on G2.com.

I would love to see some bundle pricing. We have three websites that we purchased this plugin for, and did have to pay full price for all of them. Review collected by and hosted on G2.com.

My team and I love how easy it is to set up accessiBe for all types of websites that we make for our clients. Review collected by and hosted on G2.com.

Not much that we dislike, but price points can be a bit tricky for our clients and for our websites at scale. Review collected by and hosted on G2.com.

We found it very easy to set up and use for our site. Review collected by and hosted on G2.com.

We have not yet found any issues with accessiBe. The pricing is good, the performance is good, the onboarding was very easy and fast. Review collected by and hosted on G2.com.