Introducing G2.ai, the future of software buying.Try now
Compare Paymo and Smartsheet 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Hive
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Opal
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zoho Projects
Visit Website
At a Glance
Market Segments
Small-Business (82.9% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free
$9.00 1 user Per Month
Paymo
Star Rating
(594)4.6 out of 5
Market Segments
Small-Business (82.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSmartsheet
Star Rating
(21,388)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Paymo. Users appreciate its ability to combine the simplicity of spreadsheets with powerful project management features, allowing for customizable workflows and real-time collaboration.
- Users say that Paymo is particularly well-suited for small businesses, with its intuitive interface making it easy to track time and manage invoices. Reviewers highlight features like customizable invoices and visual stats that simplify billing and productivity tracking, making it a favorite for smaller teams.
- According to verified reviews, Smartsheet's extensive range of tools is praised for enhancing efficiency, with users noting that the platform allows for automation of repetitive tasks and the creation of clear dashboards for better visibility. This versatility is a key advantage for mid-market companies looking for robust project management solutions.
- Reviewers mention that while Paymo offers a free entry-level price, which is attractive for small businesses, it faces challenges in overall market presence and user feedback volume. With no recent reviews, potential users may find it difficult to gauge the current effectiveness of the platform.
- G2 reviewers highlight that Smartsheet's implementation process is generally quick and straightforward, with many users appreciating the intuitive onboarding wizard that helps them get started efficiently. This contrasts with Paymo, where some users may find the setup less comprehensive due to its focus on simpler project management needs.
- Users report that while Paymo scores higher in ease of use and support quality, Smartsheet's broader feature set and higher overall ratings indicate a more powerful tool for complex project management. Users enjoy the ease of adding projects and tracking time in Paymo, but Smartsheet's capabilities may better serve teams with diverse project requirements.
Pricing
Entry-Level Pricing
Paymo
Free
Free
Basic tools for personal use.
- Unlimited Users
- Unlimited Time Tracking
- Unlimited Invoices
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Paymo
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.7
527
8.5
18,101
Ease of Use
9.0
528
8.4
18,341
Ease of Setup
9.0
263
8.3
10,135
Ease of Admin
8.9
258
8.5
7,600
Quality of Support
9.1
462
8.3
14,012
Has the product been a good partner in doing business?
9.1
239
8.6
7,050
Product Direction (% positive)
9.0
512
8.6
17,594
Features by Category
Tasks
9.2
75
|
Verified
8.7
10050
|
Verified
8.7
69
|
Verified
8.8
10054
|
Verified
8.9
67
|
Verified
8.5
9780
|
Verified
8.8
68
|
Verified
8.4
9458
|
Verified
8.0
52
|
Verified
8.1
9264
|
Verified
Feature Not Available
Feature Not Available
8.6
61
|
Verified
8.1
9331
|
Verified
8.2
58
|
Verified
8.0
8795
|
Verified
Projects
8.7
61
|
Verified
8.6
9276
|
Verified
8.3
56
|
Verified
8.3
8626
|
Verified
8.0
41
|
Verified
8.2
8739
|
Verified
8.6
49
8.0
8655
|
Verified
8.4
63
|
Verified
8.2
8824
|
Verified
8.4
61
|
Verified
7.6
7596
|
Verified
Feature Not Available
8.0
8296
|
Verified
8.2
63
|
Verified
8.1
8856
|
Verified
7.7
34
|
Verified
7.8
7837
|
Verified
9.1
73
|
Verified
7.6
7440
|
Verified
7.8
36
7.6
7260
|
Verified
Resource Management
8.2
39
|
Verified
7.6
7736
|
Verified
7.9
41
|
Verified
7.6
7803
|
Verified
8.1
50
|
Verified
8.1
8434
|
Verified
Project Monitoring
8.0
44
|
Verified
7.8
7447
|
Verified
7.8
40
|
Verified
7.7
7556
|
Verified
8.7
67
|
Verified
8.2
8601
|
Verified
Generative AI
Not enough data
6.0
3057
Not enough data
6.1
3042
Agentic AI - Project Management
Not enough data
5.5
919
Not enough data
5.9
920
Not enough data
5.7
912
Not enough data
5.7
911
Not enough data
5.6
911
Not enough data
5.6
907
Not enough data
5.8
909
Portfolio Management
Not enough data
7.9
4813
Not enough data
8.5
5518
Not enough data
8.0
4999
Not enough data
7.7
4603
Project Management
Not enough data
8.2
5419
Not enough data
8.3
5496
Not enough data
7.7
4623
Resource Management
Not enough data
7.8
4754
Not enough data
7.8
4823
Not enough data
7.9
4773
Data & Analytics
Not enough data
8.0
4984
Not enough data
8.0
5162
Not enough data
8.1
5076
Not enough data
7.5
4446
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5151
Not enough data
Feature Not Available
Not enough data
8.1
5017
Not enough data
8.5
5387
Management
Not enough data
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Generative AI
Not enough data
6.3
1815
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Planning
Feature Not Available
Not enough data
9.2
10
Not enough data
9.4
9
Not enough data
Optimization
8.7
10
Not enough data
8.8
8
Not enough data
8.5
9
Not enough data
Tasks
9.2
14
Not enough data
8.7
13
Not enough data
9.2
13
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
9.3
12
Not enough data
9.4
13
Not enough data
9.4
13
Not enough data
Planning
8.7
13
Not enough data
9.1
13
Not enough data
8.8
14
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
9.1
80
8.7
7305
8.8
75
8.8
7386
8.4
67
8.3
6917
Feature Not Available
7.8
6110
Task Management
8.5
68
8.5
7064
8.8
71
8.5
6973
8.2
47
8.1
6632
8.2
51
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Automation
Not enough data
8.5
4244
Not enough data
8.3
4198
Not enough data
8.1
3930
Administration
Not enough data
8.2
4098
Not enough data
8.1
3881
Not enough data
8.8
4096
Project management
Not enough data
8.7
4163
Not enough data
8.2
3891
Not enough data
8.6
4174
Not enough data
8.3
4022
Not enough data
8.4
3943
Not enough data
8.0
3620
Not enough data
8.3
4061
Workload
Not enough data
8.0
3691
Not enough data
8.3
3933
Not enough data
8.0
3735
Not enough data
7.9
3550
Communication & Collaboration
Not enough data
8.1
3720
Not enough data
8.3
3915
Not enough data
8.8
4112
Cost Management
Not enough data
7.7
3425
Not enough data
7.8
3419
Not enough data
7.5
3230
Integration
Not enough data
7.4
3272
Not enough data
7.4
3322
Not enough data
7.4
3353
Generative AI
Not enough data
6.5
1652
Not enough data
6.5
1658
Agentic AI - Work Management
Not enough data
5.8
361
Not enough data
6.0
360
Not enough data
5.8
360
Not enough data
5.8
358
Communication
Not enough data
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Controls
Not enough data
8.0
6468
Not enough data
7.6
5486
Not enough data
8.2
6799
Not enough data
Feature Not Available
Not enough data
7.9
6082
Project Management
Not enough data
8.8
7422
Not enough data
8.7
7294
Not enough data
8.6
7160
Not enough data
7.9
6146
Remote Collaboration
Not enough data
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2271
Not enough data
6.3
2275
Agentic AI - Project Collaboration
Not enough data
5.7
426
Not enough data
5.6
426
Bill Generation
8.7
31
Not enough data
9.1
30
Not enough data
8.8
20
Not enough data
Bill Processing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
7.8
13
Not enough data
8.7
17
Not enough data
8.5
10
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.2
403
Not enough data
9.2
399
Not enough data
8.9
334
Not enough data
Client Invoicing
8.7
253
Not enough data
8.6
130
Not enough data
8.4
185
Not enough data
Mobile Time Tracking
9.2
365
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
231
Not enough data
Platform
8.6
241
Not enough data
8.2
113
Not enough data
8.3
114
Not enough data
9.1
254
Not enough data
8.0
174
Not enough data
7.3
98
Not enough data
Categories
Categories
Shared Categories
Paymo and Smartsheet are categorized as Task Management and Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Reviews
Reviewers' Company Size
Paymo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.4%
Information Technology and Services
8.9%
Computer Software
8.9%
Design
7.4%
Graphic Design
6.7%
Other
54.8%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Is paymo free?
3 Comments
SZ
There's a Free tier for paymo but for most professional users the limits like max. 3 clients / 3 invoices isn't very practical.Read more
How much does Paymo cost?
1 Comment
A
Free (limited to 1 user)
Small Office - $11.95/user/month
Business - $18.95/user/month
20% discount for annual subscriptions
You only pay for the...Read more
Does Paymo offer integrations with other apps?
1 Comment
A
https://www.paymoapp.com/downloads-and-integrations/Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
