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Compare PayFocus and SurePayroll

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At a Glance
PayFocus
PayFocus
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about PayFocus
SurePayroll
SurePayroll
Star Rating
(523)4.4 out of 5
Market Segments
Small-Business (91.4% of reviews)
Information
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayroll
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that SurePayroll excels in its "Direct Deposit" feature, scoring 9.4, which many find reliable and easy to use, while PayFocus also performs well with a score of 9.6, but some users mention that the setup process can be slightly more complex.
  • Reviewers mention that PayFocus offers superior "Check/W-2 Printing" capabilities, achieving a score of 9.8, which users appreciate for its efficiency, compared to SurePayroll's score of 9.0, where some users feel the printing options could be more customizable.
  • G2 users highlight the "Tax Calculation" feature in PayFocus, which scored 9.6, as being particularly robust, with many users praising its accuracy and ease of use, while SurePayroll's score of 9.2 is still commendable but lacks some advanced functionalities that users desire.
  • Users on G2 report that PayFocus shines in "Accounting Integration" with a score of 9.7, making it a preferred choice for businesses that require seamless financial management, whereas SurePayroll's score of 8.8 indicates room for improvement in this area.
  • Reviewers say that both platforms perform well in "Ease of Use," with SurePayroll scoring 9.0 and PayFocus slightly higher at 9.2, but users mention that PayFocus's interface feels more intuitive, especially for new users.
  • Users report that SurePayroll's "Employee Self Service" web portal, scoring 8.7, is user-friendly, but PayFocus's score of 8.5 indicates that while it is functional, some users find it less engaging and harder to navigate compared to SurePayroll.
Pricing
Entry-Level Pricing
PayFocus
No pricing available
SurePayroll
SurePayroll
Contact SurePayroll
Learn more about SurePayroll
Free Trial
PayFocus
No trial information available
SurePayroll
Free Trial is available
Ratings
Meets Requirements
9.2
14
9.0
439
Ease of Use
9.2
14
9.0
444
Ease of Setup
Not enough data
8.9
303
Ease of Admin
Not enough data
9.2
304
Quality of Support
9.7
12
8.7
439
Has the product been a good partner in doing business?
Not enough data
9.0
305
Product Direction (% positive)
8.3
14
8.0
439
Features by Category
Employee Self Service
8.5
10
8.7
324
|
Verified
8.8
8
8.1
182
|
Verified
9.0
7
8.0
190
|
Verified
Administration
9.6
8
9.1
363
|
Verified
9.4
6
8.2
186
|
Verified
9.6
8
9.3
351
|
Verified
9.4
8
8.7
178
|
Verified
9.2
8
8.8
260
|
Verified
9.4
6
8.4
135
|
Verified
9.4
6
9.0
247
|
Verified
9.8
7
9.0
256
|
Verified
9.3
7
9.0
240
|
Verified
Taxes
9.6
8
9.2
342
|
Verified
9.3
7
9.1
242
|
Verified
9.5
7
Feature Not Available
Integration
9.5
7
8.2
102
|
Verified
9.2
6
8.7
41
9.7
6
8.6
50
9.0
7
8.8
39
Platform
9.7
6
8.9
333
|
Verified
9.5
7
9.0
323
|
Verified
9.4
6
9.1
342
|
Verified
9.8
7
9.0
267
|
Verified
Categories
Categories
Shared Categories
PayFocus
PayFocus
SurePayroll
SurePayroll
PayFocus and SurePayroll are categorized as Payroll
Unique Categories
PayFocus
PayFocus has no unique categories
SurePayroll
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
PayFocus
PayFocus
Small-Business(50 or fewer emp.)
46.7%
Mid-Market(51-1000 emp.)
53.3%
Enterprise(> 1000 emp.)
0%
SurePayroll
SurePayroll
Small-Business(50 or fewer emp.)
91.4%
Mid-Market(51-1000 emp.)
4.5%
Enterprise(> 1000 emp.)
4.1%
Reviewers' Industry
PayFocus
PayFocus
Non-Profit Organization Management
13.3%
Consumer Goods
13.3%
Mechanical or Industrial Engineering
6.7%
Marketing and Advertising
6.7%
Market Research
6.7%
Other
53.3%
SurePayroll
SurePayroll
Insurance
5.7%
Financial Services
5.3%
Health, Wellness and Fitness
4.9%
Individual & Family Services
4.5%
Accounting
4.5%
Other
75.1%
Most Helpful Reviews
PayFocus
PayFocus
Most Helpful Favorable Review
PG
Philippe G.
Verified User in Consumer Goods

The set up was very simple and we were assisted through the entire process. It was easy to set up employees and run reports when needed.

Most Helpful Critical Review
Verified User
G
Verified User in Consumer Services

The organization on the frontend is not the most logical or intuitive in my opinion. Things like initiating life events, changing direct deposit, viewing current benefits, etc,. can take some stumbling around to find.

SurePayroll
SurePayroll
Most Helpful Favorable Review
JS
Jonathan S.
Verified User in Retail

Quickness and convenience. I can get my payroll done in about 10-15 minutes, a bonus when I have a full-time job and a small business. I can get quick access to any report I ever need. Everything electronic is awesome, and managing employee information...

Most Helpful Critical Review
Missy W.
MW
Missy W.
Verified User in Internet

If you are an employer in Pennsylvania, avoid this company at all costs! I have been with them the last few years and they have yet to get the local taxes correct. The time you are supposed to save having them run your payroll will be spent on fruitless...

Alternatives
PayFocus
PayFocus Alternatives
ADP Workforce Now
Workforce Now
Add ADP Workforce Now
Paylocity
Paylocity
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Paychex
Paychex
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APS
APS
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SurePayroll
SurePayroll Alternatives
Gusto
Gusto
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QuickBooks Desktop Pro
Desktop Pro
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RUN Powered by ADP
RUN Powered by ADP
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Paychex
Paychex
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Discussions
PayFocus
PayFocus Discussions
Monty the Mongoose crying
PayFocus has no discussions with answers
SurePayroll
SurePayroll Discussions
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 comments
Cindi H.
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 comments
Larry S.
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 comment
BARRY R.
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle. Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more