Compare Outreach and Recapped.io 
At a Glance
Market Segments
Mid-Market (59.8% of reviews)
Mid-Market (46.6% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Outreach
Star Rating
(3,455)4.3 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Entry-Level Pricing
Contact Us
Learn more about OutreachRecapped.io
Star Rating
(178)4.6 out of 5
Market Segments
Mid-Market (46.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Recapped.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Outreach excels in Email Tracking/Automation with a score of 9.1, while Recapped.io falls behind at 7.9. Reviewers mention that Outreach's automation features significantly enhance their email outreach efficiency.
- Reviewers mention that Recapped.io shines in Quality of Support, scoring 9.4 compared to Outreach's 8.3. Users on G2 appreciate the prompt and helpful responses from Recapped.io's support team, making it easier to resolve issues quickly.
- G2 users highlight Outreach's superior Task Management capabilities with a score of 8.8, while Recapped.io scores 9.3. Users say that Recapped.io's task management features are more intuitive and user-friendly, allowing for better organization of tasks.
- Users report that Outreach's Call Analytics features, including Call Recording and Call Analysis, score 8.4 and 8.0 respectively, while Recapped.io lacks in this area with a score of 5.7 for Calls and Voice. Reviewers mention that Outreach provides valuable insights into call performance.
- Reviewers mention that Recapped.io offers better Exporting & Sharing Data capabilities, scoring 9.6 compared to Outreach's 7.9. Users on G2 appreciate the ease of sharing data with stakeholders, which enhances collaboration.
- Users say that Outreach's Flexible Sales Process is highly rated at 9.2, while Recapped.io's score is lower. Reviewers mention that Outreach allows for customization in sales processes, making it adaptable to various business needs.
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Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Recapped.io
No pricing availableFree Trial
Outreach
No trial information availableRecapped.io
Free Trial is available
Ratings
Meets Requirements
8.7
2,602
8.7
135
Ease of Use
8.3
2,618
8.8
136
Ease of Setup
7.6
789
8.9
48
Ease of Admin
7.8
762
8.9
42
Quality of Support
8.3
2,371
9.4
116
Has the product been a good partner in doing business?
8.5
748
9.2
41
Product Direction (% positive)
8.5
2,432
8.7
121
Features by Category
Lead Facilitation
6.7
26
Not enough data
7.6
30
Not enough data
8.3
32
Not enough data
8.3
34
Not enough data
Organization
7.9
29
Not enough data
8.0
31
Not enough data
8.2
29
Not enough data
Performance Analysis
7.5
34
Not enough data
8.2
37
Not enough data
Sales Analysis
7.5
33
Not enough data
7.9
34
Not enough data
Generative AI
7.8
21
Not enough data
7.5
20
Not enough data
Integrated Workflows
8.8
961
|
Verified
9.3
55
|
Verified
9.1
1010
|
Verified
7.9
39
|
Verified
8.4
822
|
Verified
5.7
25
8.3
753
|
Verified
6.9
36
|
Verified
8.5
960
|
Verified
8.6
43
|
Verified
8.6
356
7.6
35
8.3
306
8.9
43
Repeatability and Reportability
8.4
817
|
Verified
9.1
53
|
Verified
8.6
898
|
Verified
9.0
48
|
Verified
8.5
878
|
Verified
8.6
47
|
Verified
7.8
727
|
Verified
7.7
43
7.1
272
6.8
31
AI and Automation
7.9
298
7.4
31
7.4
267
7.2
30
7.7
307
6.5
27
7.3
258
7.6
31
7.0
252
6.2
26
Generative AI
6.6
100
Feature Not Available
Call Analytics
8.4
119
Not enough data
7.9
100
Not enough data
8.0
107
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
87
Not enough data
7.9
91
Not enough data
Generative AI
7.6
32
Not enough data
Sales Team
Not enough data
9.2
20
Not enough data
8.9
16
Not enough data
9.1
16
Intelligence
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
9.1
13
Mapping
Not enough data
8.9
12
Not enough data
9.0
17
Content
Not enough data
8.8
43
Not enough data
8.3
32
Not enough data
7.4
22
Not enough data
8.1
30
Not enough data
8.4
34
Collaboration
Not enough data
Feature Not Available
Not enough data
7.6
25
Not enough data
8.8
36
Not enough data
8.2
30
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
7.3
49
Not enough data
7.9
58
Not enough data
8.3
77
Not enough data
8.1
51
Not enough data
7.8
57
Not enough data
8.0
19
Not enough data
8.0
20
Not enough data
CRM Data Enrichment
8.7
90
Not enough data
8.8
99
Not enough data
8.3
72
Not enough data
Feature Not Available
Not enough data
8.3
20
Not enough data
Account Management
7.9
67
Not enough data
7.8
68
Not enough data
8.1
68
Not enough data
8.6
78
Not enough data
8.0
22
Not enough data
8.0
19
Not enough data
Deal Analytics
Not enough data
9.1
30
Not enough data
8.6
28
Not enough data
8.5
8
Administration and Security
Not enough data
8.6
28
Not enough data
9.1
31
Not enough data
8.2
22
Platform
Not enough data
6.6
16
Not enough data
8.3
23
Not enough data
6.0
18
Not enough data
6.7
17
Not enough data
9.3
29
Not enough data
8.8
29
Not enough data
4.7
17
Not enough data
6.8
21
Integrations
Not enough data
9.2
24
Not enough data
6.8
18
Not enough data
6.0
15
Generative AI
6.8
32
Feature Not Available
Data Sourcing
7.9
140
8.6
6
7.9
155
9.6
9
Feature Not Available
9.2
6
8.2
169
9.1
9
7.7
149
8.3
8
Predictive Analytics
7.4
123
8.8
8
7.5
117
9.0
12
7.1
108
9.1
11
7.4
116
9.2
8
Sales Management
8.0
131
9.7
12
Feature Not Available
8.1
6
7.8
146
9.2
10
8.8
171
9.4
11
Training
8.4
191
|
Verified
Not enough data
8.2
190
|
Verified
Not enough data
8.3
173
|
Verified
Not enough data
8.0
136
|
Verified
Not enough data
Feedback
8.3
159
|
Verified
Not enough data
8.2
156
|
Verified
Not enough data
8.2
135
Not enough data
8.4
168
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
8.3
185
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.8
17
Not enough data
Calling
8.5
784
Not enough data
7.9
878
Not enough data
8.4
1004
Not enough data
8.8
1063
Not enough data
Contacts
8.6
1119
Not enough data
8.0
959
Not enough data
8.4
1039
Not enough data
Insights
8.3
1068
|
Verified
Not enough data
8.4
1026
Not enough data
7.8
571
Not enough data
9.1
1166
Not enough data
8.1
1013
Not enough data
Analytics
8.8
1408
Not enough data
8.4
1349
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1375
Not enough data
8.9
1401
Not enough data
8.5
1376
Not enough data
8.3
1027
Not enough data
9.0
1418
Not enough data
Generative AI
6.9
138
Not enough data
Incentives
7.6
182
Not enough data
8.3
223
|
Verified
Not enough data
7.2
155
|
Verified
Not enough data
8.4
235
|
Verified
Not enough data
Personalization
8.3
254
|
Verified
Not enough data
7.9
261
|
Verified
Not enough data
8.3
313
|
Verified
Not enough data
8.1
218
|
Verified
Not enough data
Administrative
8.7
297
|
Verified
Not enough data
8.4
249
|
Verified
Not enough data
8.5
255
Not enough data
Categories
Categories
Shared Categories
Outreach and Recapped.io are categorized as Sales Engagement, Sales Analytics, and Sales Acceleration Platforms
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, Email Tracking, and Sales Performance Management
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Recapped.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.1%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.1%
Other
27.9%
Computer Software
39.2%
Information Technology and Services
17.6%
Marketing and Advertising
9.1%
Financial Services
5.1%
Real Estate
4.5%
Other
24.4%
Most Helpful Reviews
Outreach
Most Helpful Favorable Review
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Most Helpful Critical Review
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
Recapped.io
Most Helpful Favorable Review
Marcus W.
Verified User in Marketing and Advertising
Their customer service is stellar! They helped us beyond normal working hours and companies that do that always have a special place in our hearts. Because that's how we are with our customers, going above and beyond! We can now drop betterpropals.io and...
Most Helpful Critical Review
Verified User in Computer Software
Does not have the best filtering options
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Marcus W.
Verified User in Marketing and Advertising
Their customer service is stellar! They helped us beyond normal working hours and companies that do that always have a special place in our hearts. Because that's how we are with our customers, going above and beyond! We can now drop betterpropals.io and...
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
Verified User in Computer Software
Does not have the best filtering options
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 comments
IS
We also used it for hiring workflow.Read more
Recapped.io has no discussions with answers
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