Compare OpenPhone and Ring4

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At a Glance
OpenPhone
OpenPhone
Star Rating
(2,343)4.7 out of 5
Market Segments
Small-Business (92.2% of reviews)
Information
Entry-Level Pricing
$15.00 1 user Per Month (billed annually)
Free Trial is available
Browse all 3 pricing plans
Ring4
Ring4
Star Rating
(20)4.7 out of 5
Market Segments
Small-Business (80.0% of reviews)
Information
Entry-Level Pricing
$9.00 1 Line Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Ring4 excels in its Instant Messaging feature, scoring 7.9, while OpenPhone shines with a remarkable score of 9.5, making it a preferred choice for teams that prioritize real-time communication.
  • Reviewers mention that Ring4's Video Calls feature is rated at 8.9, which is significantly higher than OpenPhone's 7.2, indicating that users find Ring4 more reliable for video conferencing needs.
  • G2 users highlight that OpenPhone offers superior Quality of Support with a score of 9.3 compared to Ring4's 8.3, suggesting that users may find more responsive assistance when issues arise.
  • Users on G2 appreciate Ring4's Hold Music feature, which scores 9.0, while OpenPhone's score of 7.8 indicates that Ring4 may provide a more pleasant experience for callers on hold.
  • Reviewers mention that OpenPhone's VOiP Number feature is highly rated at 9.6, showcasing its strength in providing reliable VoIP services, whereas Ring4's score of 8.7 suggests it may not be as robust in this area.
  • Users say that both products have similar Ease of Setup scores of 9.4, indicating that users can expect a straightforward onboarding process regardless of their choice.
Pricing
Entry-Level Pricing
OpenPhone
Starter
$15.00
1 user Per Month (billed annually)
Browse all 3 pricing plans
Ring4
PERSONAL
$9.00
1 Line Month
Browse all 3 pricing plans
Free Trial
OpenPhone
Free Trial is available
Ring4
Free Trial is available
Ratings
Meets Requirements
9.3
1,876
9.1
16
Ease of Use
9.5
1,905
9.1
16
Ease of Setup
9.4
1,202
9.4
6
Ease of Admin
9.5
858
9.7
6
Quality of Support
9.3
1,782
8.3
15
Has the product been a good partner in doing business?
9.5
849
9.4
6
Product Direction (% positive)
9.3
1,779
7.5
14
Features by Category
Basic Communication
9.4
1210
9.0
10
Feature Not Available
8.9
6
9.5
1115
7.9
8
Feature Not Available
9.0
5
Feature Not Available
9.2
6
8.9
730
8.9
6
Access
Feature Not Available
9.3
5
Feature Not Available
9.7
5
9.1
872
8.3
7
Advanced Features
7.8
483
9.0
5
8.3
690
7.5
6
9.5
1086
8.7
9
Outbound Call TrackingHide 12 FeaturesShow 12 Features
8.9
6,361
Not enough data
Calling
9.3
655
|
Verified
Not enough data
8.4
534
|
Verified
Not enough data
9.3
647
|
Verified
Not enough data
9.1
390
Not enough data
Contacts
9.2
694
|
Verified
Not enough data
8.9
577
|
Verified
Not enough data
8.8
564
|
Verified
Not enough data
Insights
9.1
599
|
Verified
Not enough data
8.5
542
Not enough data
8.9
642
|
Verified
Not enough data
7.9
517
|
Verified
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OpenPhone
OpenPhone
Ring4
Ring4
OpenPhone and Ring4 are categorized as VoIP
Unique Categories
Ring4
Ring4 is categorized as UCaaS Platforms
Reviews
Reviewers' Company Size
OpenPhone
OpenPhone
Small-Business(50 or fewer emp.)
92.2%
Mid-Market(51-1000 emp.)
6.6%
Enterprise(> 1000 emp.)
1.2%
Ring4
Ring4
Small-Business(50 or fewer emp.)
80.0%
Mid-Market(51-1000 emp.)
15.0%
Enterprise(> 1000 emp.)
5.0%
Reviewers' Industry
OpenPhone
OpenPhone
Real Estate
7.6%
Computer Software
5.7%
Marketing and Advertising
5.3%
Information Technology and Services
5.2%
Consumer Services
4.8%
Other
71.5%
Ring4
Ring4
Marketing and Advertising
30.0%
Financial Services
20.0%
Information Technology and Services
10.0%
Computer Software
10.0%
Public Relations and Communications
5.0%
Other
25.0%
Most Helpful Reviews
OpenPhone
OpenPhone
Most Helpful Favorable Review
Rahul B.
RB
Rahul B.
Verified User in Information Technology and Services

We switched to OpenPhone from another provider. The porting process was smooth. The team management web interface is super slick. So do OpenPhones native mobile apps. But above all, what we like most is the Slack integration. Our usage is very light,...

Most Helpful Critical Review
Gustavo T.
GT
Gustavo T.
Verified User in Logistics and Supply Chain

I dont know where to start: 1. the connection of the headsets, forget about the default, you have to select them when cvonnected and sometimes doesnt work the previous configuration you use 2. text messages fail frequently 3. text messages wont be up to...

Ring4
Ring4
Most Helpful Favorable Review
Baptiste P.
BP
Baptiste P.
Verified User in Events Services

We use Ring4 as Business Line at Api Days. It is the best phone service I have used so far and it is also the cheapest. The app is very easy to use, no learning curve and the call quality is great. I am based in the US but it works seamlessly abroad, which...

Most Helpful Critical Review
Verified User
G
Verified User in Hospitality

The app signs you out often which is inconvenient and incoming calls do not get picked up by the app until it hits voicemail. Lots of missed calls. Have not tried other apps for second phone number options so unable to compare, but I have been using the...

Alternatives
OpenPhone
OpenPhone Alternatives
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
iPlum
iPlum
Add iPlum
JustCall
JustCall
Add JustCall
Aircall
Aircall
Add Aircall
Ring4
Ring4 Alternatives
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
3CX
3CX
Add 3CX
RingEX
RingEX
Add RingEX
Nextiva
Nextiva
Add Nextiva
Discussions
OpenPhone
OpenPhone Discussions
Is open phone legit?
26 comments
Verified User
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html Read more
Is open phone free?
11 comments
JR
No translation is needed as "NO" is already understood in English.Read more
What is like Google Voice?
4 comments
Marshall L.
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
Ring4
Ring4 Discussions
Monty the Mongoose crying
Ring4 has no discussions with answers