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Compare ON24 and Zoom Workplace 
At a Glance
Market Segments
Enterprise (41.9% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
No pricing available
Free
ON24
Star Rating
(1,135)4.3 out of 5
Market Segments
Enterprise (41.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ON24Zoom Workplace
Star Rating
(55,767)4.6 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
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ON24 vs Zoom Workplace
When assessing the two solutions, reviewers found Zoom Workplace easier to use, set up, and administer. Reviewers also preferred doing business with Zoom Workplace overall.
- Reviewers felt that Zoom Workplace meets the needs of their business better than ON24.
- When comparing quality of ongoing product support, reviewers felt that Zoom Workplace is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ON24 over Zoom Workplace.
Pricing
Entry-Level Pricing
ON24
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
ON24
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.6
899
9.2
43,105
Ease of Use
8.3
903
9.1
43,215
Ease of Setup
8.3
532
9.1
13,567
Ease of Admin
8.4
543
9.0
12,837
Quality of Support
8.4
879
8.7
31,859
Has the product been a good partner in doing business?
8.5
522
9.1
12,004
Product Direction (% positive)
8.4
861
8.3
40,506
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6907
|
Verified
Not enough data
9.1
7140
|
Verified
Not enough data
8.8
6339
|
Verified
Collaboration
Not enough data
8.6
5423
|
Verified
Not enough data
9.1
7132
|
Verified
Not enough data
9.0
6879
|
Verified
Not enough data
8.7
5289
|
Verified
Not enough data
9.3
7492
|
Verified
Functionality
Not enough data
8.6
5368
|
Verified
Not enough data
9.0
6654
|
Verified
Not enough data
8.7
5106
|
Verified
Business Instant Messaging
Not enough data
8.8
553
Not enough data
8.9
581
Not enough data
8.6
563
Business Instant Messaging
Not enough data
9.1
555
Not enough data
9.3
559
Business Instant Messaging
Not enough data
9.0
555
Not enough data
9.0
565
Not enough data
8.7
551
Generative AI - Business Instant Messaging
Not enough data
8.8
47
AI - Business Instant Messaging
Not enough data
8.9
47
Not enough data
8.7
46
Not enough data
8.5
47
Not enough data
8.9
47
Host Tools
8.7
606
Not enough data
8.4
553
Not enough data
8.8
622
Not enough data
Attendee Tools
8.8
605
Not enough data
8.5
546
Not enough data
8.6
589
Not enough data
Post-Event Tools
8.7
617
Not enough data
8.8
623
Not enough data
Integrations
7.6
347
Not enough data
7.7
427
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
8.8
271
Not enough data
8.9
260
Not enough data
8.6
264
Not enough data
8.7
264
Not enough data
8.9
268
Communication Tools
Not enough data
8.9
258
Not enough data
9.2
270
Integrations
Not enough data
8.4
265
Not enough data
9.0
254
Software Offering
Not enough data
9.0
255
Not enough data
9.4
269
Not enough data
9.2
257
Presenter Tools
Not enough data
9.0
17543
Not enough data
8.6
13055
|
Verified
Not enough data
8.8
13998
|
Verified
Not enough data
8.9
18022
|
Verified
Conferencing Options
Not enough data
9.1
20084
|
Verified
Not enough data
9.2
20255
|
Verified
Not enough data
9.3
22293
|
Verified
Application Tools
Not enough data
8.9
16636
|
Verified
Not enough data
9.1
19978
|
Verified
Not enough data
8.9
16693
|
Verified
Platform Basics
Not enough data
8.8
241
Not enough data
8.9
256
Not enough data
7.3
230
Platform Content
Not enough data
7.7
225
Not enough data
7.4
227
Not enough data
8.7
238
Platform Additional Functionality
Not enough data
8.0
253
Not enough data
7.5
230
Inbox Tools
Not enough data
7.6
50
Not enough data
8.2
51
Not enough data
8.5
48
Not enough data
8.3
47
Coordination Tools
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
7.9
49
Software Options
Not enough data
9.1
49
Not enough data
8.9
52
Platform Basics
Not enough data
8.7
39
Not enough data
7.9
37
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
37
Not enough data
8.4
35
Not enough data
8.3
35
Not enough data
8.6
34
Platform Interoperability
Not enough data
8.7
42
Not enough data
8.2
38
Platform Additional Functionality
Not enough data
8.6
34
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
23
Not enough data
8.8
24
Not enough data
8.9
28
Platform Content
Not enough data
8.5
24
Not enough data
8.2
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.8
30
Not enough data
8.2
29
Not enough data
8.3
26
Collaboration Tools
Not enough data
9.2
31208
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15039
|
Verified
Not enough data
9.1
15160
|
Verified
Meeting Coordination
Not enough data
8.9
28528
|
Verified
Not enough data
9.0
27637
|
Verified
Not enough data
8.9
27944
|
Verified
Not enough data
9.0
15540
|
Verified
Software Type
Not enough data
8.9
27028
|
Verified
Not enough data
8.8
14223
|
Verified
Not enough data
9.2
16269
|
Verified
Administration
8.7
61
Not enough data
8.6
59
Not enough data
8.8
64
Not enough data
8.7
59
Not enough data
Virtual Experience
8.6
57
Not enough data
8.7
58
Not enough data
8.6
59
Not enough data
8.0
57
Not enough data
Engagement
8.4
53
Not enough data
8.4
58
Not enough data
7.7
46
Not enough data
7.5
40
Not enough data
Generative AI
Feature Not Available
Not enough data
Content Creation
8.3
42
|
Verified
Not enough data
Optimization
7.2
35
|
Verified
Not enough data
Calendar View
Not enough data
8.0
264
Not enough data
8.3
283
Shared Calendar
Not enough data
8.3
255
Not enough data
8.1
268
Accessibility
Not enough data
8.0
258
Not enough data
7.7
254
Integration
Not enough data
8.0
257
Not enough data
8.0
269
Not enough data
8.3
253
Notifications
Not enough data
8.0
260
Not enough data
7.6
261
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
552
Not enough data
8.8
573
Not enough data
9.0
581
Not enough data
7.9
548
Not enough data
7.8
544
Branding & Customizatio
Not enough data
8.3
549
Not enough data
8.6
571
Not enough data
8.3
549
Automatic Rules & Configurations
Not enough data
8.6
551
Not enough data
8.7
565
Not enough data
8.6
581
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.9
53
Not enough data
8.6
62
Interaction
Not enough data
8.2
61
Not enough data
8.6
55
Not enough data
8.7
52
Not enough data
8.3
52
Not enough data
8.2
53
Learning
Not enough data
8.4
52
Not enough data
8.4
59
Content Generation
Not enough data
8.8
60
Not enough data
8.6
62
System
Not enough data
8.2
53
Not enough data
8.6
65
Not enough data
8.4
60
Not enough data
8.5
54
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Automation - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Insights - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
1741
|
Verified
Not enough data
8.9
1717
|
Verified
Not enough data
8.8
1613
Features
Not enough data
8.9
1623
|
Verified
Not enough data
8.8
1564
Not enough data
9.0
2033
|
Verified
Not enough data
9.2
2292
|
Verified
Not enough data
9.3
2370
|
Verified
Not enough data
8.9
1854
|
Verified
Categories
Categories
Shared Categories
ON24 and Zoom Workplace share no categories
Unique Categories
Zoom Workplace is categorized as Desk Booking, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Generative AI Infrastructure, AI Writing Assistant, AI Meeting Assistants, and AI Chatbots
Reviews
Reviewers' Company Size
ON24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.5%
Information Technology and Services
15.6%
Financial Services
7.7%
Marketing and Advertising
5.2%
Hospital & Health Care
3.7%
Other
50.3%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.7%
Other
67.2%
Most Helpful Reviews
ON24
Most Helpful Favorable Review
Steve S.
Verified User in Internet
-- Very high quality webinar and virtual event services -- New platform is fun for audience, driving higher audience engagement and incorporates social media streams -- High level of support, with project manager assigned
Most Helpful Critical Review
Tiffany M.
Verified User in Market Research
We used on24 webcast elite for our first ever virtual conference in Sept 2020. At the time of signing our agreement, I was sold on access to a dedicated client success rep and the ability to purchase dedicated support for a nominal fee the day of our event....
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Steve S.
Verified User in Internet
-- Very high quality webinar and virtual event services -- New platform is fun for audience, driving higher audience engagement and incorporates social media streams -- High level of support, with project manager assigned
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Tiffany M.
Verified User in Market Research
We used on24 webcast elite for our first ever virtual conference in Sept 2020. At the time of signing our agreement, I was sold on access to a dedicated client success rep and the ability to purchase dedicated support for a nominal fee the day of our event....
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
is there a way i can download the webinar ?
3 comments
ZN
Hi Srojan,
When you open the webcast, go to ARCHIVE:
https://share.getcloudapp.com/E0unornk
Then you can choose your format preferences...Read more
What are best practices for a webcast with several presenters from different locations using webcams
3 comments
TK
Hi Karin,
Happy to help! I recommend reviewing our Knowledge Center for sound and visual set-up best practices or checking out our community to see what...Read more
Can I interact with my webinar audience?
2 comments
TS
You can definitely interact! The audience can ask you questions, you can have polling questions, and there is a chat feature. There is also a place to put...Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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