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At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
$25.00 1 User Per Month
Nutshell
Star Rating
(1,323)4.3 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansSalesforce Sales Cloud
Star Rating
(25,269)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Contact & Account Management with a score of 8.8, while Nutshell follows closely with 8.5. Reviewers mention that Salesforce's robust features allow for detailed tracking and management of customer interactions, making it a preferred choice for larger teams.
- Reviewers mention that Nutshell shines in Ease of Use with a score of 8.7 compared to Salesforce's 8.2. Users on G2 appreciate Nutshell's intuitive interface, which simplifies navigation and reduces the learning curve for new users.
- Users say that Salesforce Sales Cloud offers superior Opportunity & Pipeline Management with a score of 8.7, while Nutshell scores 8.3. Reviewers highlight Salesforce's advanced forecasting tools and customizable pipeline stages as key features that enhance sales tracking.
- G2 users report that Nutshell provides excellent Quality of Support with a score of 8.7, surpassing Salesforce's 8.1. Users mention that Nutshell's responsive customer service and helpful resources contribute to a positive user experience.
- Reviewers mention that Salesforce Sales Cloud leads in Reporting capabilities with a score of 8.5, while Nutshell scores 7.8. Users appreciate Salesforce's comprehensive reporting tools that allow for in-depth analysis and data visualization.
- Users report that Salesforce Sales Cloud has a higher Product Direction score of 8.2 compared to Nutshell's 8.5, indicating a strong commitment to innovation and feature updates. Reviewers mention that Salesforce frequently rolls out new features based on user feedback, enhancing its overall value.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Nutshell
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.4
1,117
8.8
13,761
Ease of Use
8.7
1,142
8.2
17,741
Ease of Setup
8.5
646
7.8
8,706
Ease of Admin
8.7
516
7.9
4,424
Quality of Support
8.7
1,020
8.1
12,000
Has the product been a good partner in doing business?
8.8
509
8.4
4,388
Product Direction (% positive)
8.5
1,105
8.2
13,435
Features by Category
Sales Force Automation
8.5
885
|
Verified
8.8
9430
|
Verified
Feature Not Available
8.3
6371
|
Verified
8.3
857
|
Verified
8.7
9152
|
Verified
8.1
875
|
Verified
8.3
9410
|
Verified
7.5
673
|
Verified
8.0
7293
|
Verified
8.1
725
|
Verified
8.2
7585
|
Verified
7.4
672
|
Verified
8.0
6732
|
Verified
7.3
582
8.1
6634
|
Verified
7.6
648
8.3
7384
|
Verified
Marketing Automation
7.7
668
|
Verified
8.0
6644
|
Verified
7.6
601
8.1
6967
|
Verified
8.4
810
|
Verified
8.5
7988
|
Verified
7.2
570
7.9
5407
Customer Support
7.9
635
8.3
6789
|
Verified
7.9
658
|
Verified
8.1
6362
|
Verified
8.0
688
|
Verified
8.2
6758
|
Verified
7.4
555
|
Verified
8.0
5476
|
Verified
7.8
574
|
Verified
8.2
5966
|
Verified
Reporting & Analytics
7.8
791
|
Verified
8.5
8912
|
Verified
8.2
854
|
Verified
8.5
9098
|
Verified
7.4
680
|
Verified
8.2
7407
|
Verified
Mobile & Social
7.2
550
|
Verified
7.9
5594
|
Verified
7.0
549
|
Verified
7.8
5227
|
Verified
7.1
647
|
Verified
7.7
6073
|
Verified
Platform
7.7
635
|
Verified
8.5
3569
|
Verified
7.9
606
|
Verified
8.5
3576
|
Verified
8.4
657
|
Verified
8.6
3601
|
Verified
7.2
480
|
Verified
8.4
2880
|
Verified
6.5
424
|
Verified
8.5
3152
|
Verified
7.2
499
8.1
3175
|
Verified
8.4
634
|
Verified
8.7
3575
|
Verified
7.3
480
|
Verified
8.1
3009
Integration
7.9
604
|
Verified
8.5
2585
|
Verified
7.5
538
|
Verified
8.5
3036
|
Verified
7.3
476
|
Verified
8.5
2877
|
Verified
Generative AI
Feature Not Available
7.6
866
Agentic AI - CRM
7.5
40
7.8
228
7.5
38
7.9
229
7.1
39
8.2
226
7.2
39
8.0
224
7.1
39
8.0
222
7.2
38
8.0
224
7.1
39
8.1
225
Email Marketing
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.1
139
Not enough data
8.1
241
Not enough data
Generative AI
6.5
159
Not enough data
6.7
159
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
245
Not enough data
7.2
205
Not enough data
7.0
196
Not enough data
7.8
216
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
267
Not enough data
8.8
286
Not enough data
8.7
308
Not enough data
8.6
283
Organization
Not enough data
8.9
343
Not enough data
8.8
334
Not enough data
8.8
328
Performance Analysis
Not enough data
8.4
277
Not enough data
8.8
300
Sales Analysis
Not enough data
8.4
278
Not enough data
8.8
292
Generative AI
Not enough data
8.4
116
Not enough data
8.4
116
Agentic AI - AI Sales Assistant
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
9.0
20
Not enough data
9.3
21
Not enough data
9.1
21
Not enough data
9.1
21
Integrated Workflows
8.3
195
8.7
512
8.2
192
8.5
504
7.3
160
8.1
460
Feature Not Available
8.1
455
8.1
169
8.8
513
8.0
180
8.4
462
8.1
168
8.6
475
Repeatability and Reportability
Feature Not Available
8.4
477
8.2
173
8.7
495
8.2
168
8.7
491
7.4
151
8.3
477
Feature Not Available
7.7
411
AI and Automation
7.7
165
8.5
455
7.9
164
8.4
463
Feature Not Available
8.2
422
Feature Not Available
8.0
426
Feature Not Available
7.8
408
Generative AI
Feature Not Available
7.4
263
Agentic AI - Sales Engagement
6.8
12
8.2
83
7.5
12
8.4
83
7.2
12
8.5
81
7.2
12
8.3
83
7.5
12
8.3
83
7.6
12
8.2
83
7.4
12
8.4
82
Call Analytics
Not enough data
8.7
130
Not enough data
8.6
134
Not enough data
8.7
130
Not enough data
8.9
130
Agent Performance Management
Not enough data
8.7
139
Not enough data
8.7
123
Not enough data
8.8
140
Generative AI
Not enough data
8.2
55
Agentic AI - Conversation Intelligence
Not enough data
8.8
11
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
8.6
11
Not enough data
9.2
12
Not enough data
9.2
12
Revenue Sourcing and Forecasting
Not enough data
8.7
63
Not enough data
8.4
63
Not enough data
8.8
64
Not enough data
8.5
61
Not enough data
8.4
61
Not enough data
8.3
55
Not enough data
8.2
56
CRM Data Enrichment
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.2
57
Not enough data
8.0
60
Not enough data
8.5
54
Account Management
Not enough data
8.2
61
Not enough data
8.0
61
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
8.6
53
Not enough data
8.4
54
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
8.1
18
Not enough data
8.0
18
Territory Mapping
Not enough data
8.8
34
Not enough data
8.6
32
Not enough data
8.4
32
Route Planning
Not enough data
9.0
31
Not enough data
9.0
33
Not enough data
9.2
34
Sales Performance Management
Not enough data
8.3
29
Not enough data
8.5
32
Not enough data
9.0
32
Presentation and Forms
Not enough data
8.0
28
Not enough data
8.3
31
Not enough data
8.5
31
Customization
8.3
43
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Additional Functionality
8.6
42
Not enough data
6.7
34
Not enough data
8.5
41
Not enough data
6.5
32
Not enough data
7.9
39
Not enough data
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
155
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
154
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.5
33
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
169
Not enough data
8.5
160
Not enough data
8.5
165
Not enough data
8.6
166
Not enough data
8.6
163
Not enough data
8.8
163
Not enough data
8.2
160
Territory Management - Sales Planning
Not enough data
8.5
162
Not enough data
8.4
167
Quota & Capacity Management - Sales Planning
Not enough data
8.4
163
Not enough data
8.3
170
Not enough data
8.4
164
Agentic AI - Sales Planning
Not enough data
8.3
51
Not enough data
8.5
50
Agentic AI - Lead Scoring
Not enough data
7.7
45
Not enough data
8.2
45
Not enough data
7.8
45
Not enough data
7.9
46
Attribution
Not enough data
8.9
439
Not enough data
8.9
443
Not enough data
8.6
425
Discovery
Not enough data
8.9
446
Not enough data
8.6
441
Not enough data
8.6
423
Management
Not enough data
8.5
412
Not enough data
8.6
429
Platform
Not enough data
8.6
422
Not enough data
8.6
422
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
8.4
69
7.4
9
8.5
69
6.9
9
8.5
70
Incentives
6.8
94
8.1
432
6.6
98
8.4
495
6.5
94
8.0
431
7.6
99
8.5
507
Personalization
7.5
107
8.6
476
7.7
106
8.8
554
8.2
118
8.9
585
7.7
105
8.6
531
Administrative
7.7
109
8.7
559
7.5
103
8.5
522
7.3
97
8.4
503
Agentic AI - Email Tracking
7.9
12
8.2
62
8.2
11
8.3
60
8.3
11
8.4
60
8.5
11
8.2
61
8.2
11
8.3
61
8.5
11
8.3
60
8.5
11
8.4
63
Analytics
8.0
187
8.3
566
8.0
181
8.4
574
7.9
175
8.3
588
Customizations
8.4
185
8.7
618
8.3
192
8.5
586
8.3
192
8.6
622
8.0
176
8.4
567
8.4
190
8.4
595
Generative AI
Feature Not Available
7.5
288
Agentic AI - Sales Analytics
6.9
13
8.2
76
6.9
13
8.5
75
7.1
13
8.3
75
7.2
13
8.2
75
7.7
13
8.2
75
Data Sourcing
7.6
163
8.5
960
7.9
173
8.7
991
Feature Not Available
8.3
895
8.5
184
8.7
1022
8.1
170
8.6
955
Predictive Analytics
7.9
172
8.4
937
7.8
167
8.6
950
Feature Not Available
8.1
848
7.5
161
8.3
888
Sales Management
8.4
189
8.7
977
Feature Not Available
8.1
851
Feature Not Available
8.6
972
8.5
197
8.8
1040
Agentic AI - Outbound Call Tracking
Not enough data
8.5
37
Not enough data
8.5
38
Calling
Not enough data
8.5
184
Not enough data
8.4
175
Not enough data
8.7
184
Not enough data
8.7
181
Not enough data
8.7
41
Contacts
Not enough data
8.8
175
Not enough data
8.7
178
Not enough data
8.7
180
Insights
Not enough data
9.1
185
Not enough data
8.8
181
Not enough data
8.2
177
Not enough data
8.5
187
Not enough data
8.4
182
Not enough data
8.6
38
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
256
Not enough data
8.8
249
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
237
Not enough data
8.6
235
Not enough data
8.6
215
Not enough data
8.6
203
Not enough data
8.9
227
Not enough data
8.9
228
Not enough data
8.7
201
Generative AI
Not enough data
7.6
71
Agentic AI - Sales Enablement
Not enough data
8.0
28
Not enough data
8.1
28
Not enough data
8.1
28
Content Management
Not enough data
8.3
346
Not enough data
8.1
336
Not enough data
8.2
321
Not enough data
8.5
312
Not enough data
8.3
329
Analytics
Not enough data
8.7
336
Not enough data
8.4
335
Not enough data
8.4
218
Not enough data
8.3
344
Learning Management - Sales Enablement
Not enough data
8.6
21
Not enough data
8.6
21
Not enough data
8.6
21
Revenue Enablement - Sales Enablement
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
8.9
20
Categories
Categories
Shared Categories
Nutshell and Salesforce Sales Cloud are categorized as Sales Engagement, Sales Analytics, CRM, Sales Performance Management, and Email Tracking
Unique Categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Lead Scoring, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.1%
Computer Software
7.6%
Information Technology and Services
5.2%
Construction
5.0%
Financial Services
3.3%
Other
70.9%
Computer Software
13.5%
Information Technology and Services
11.7%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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