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At a Glance
NinjaOne
NinjaOne
Star Rating
(1,827)4.7 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
Redstor Backup and Archiving
Redstor Backup and Archiving
Star Rating
(376)4.6 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Redstor Backup and Archiving
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that NinjaOne excels in "Unattended Remote Access" with a score of 9.2, making it a preferred choice for IT teams needing seamless remote support. In contrast, Redstor Backup and Archiving, while strong in "Remote Backup" with a score of 9.4, does not offer the same level of remote access functionality.
  • Reviewers mention that NinjaOne's "Ease of Use" is rated at 9.2, which is slightly lower than Redstor's 9.3. This suggests that users find Redstor's interface more intuitive, particularly for those new to backup and archiving solutions.
  • G2 users highlight NinjaOne's "Device Management" capabilities with a score of 9.3, which is crucial for organizations managing multiple endpoints. Redstor, while strong in "File Server Backup" at 9.4, does not provide the same breadth of device management features.
  • Users on G2 report that NinjaOne's "Quality of Support" is rated at 9.3, indicating a high level of customer satisfaction. In comparison, Redstor's support quality is rated at 9.2, which, while still good, may not meet the same expectations for users who prioritize responsive support.
  • Reviewers mention that NinjaOne's "Backup Automation" feature scores 9.4, allowing for efficient and reliable backup processes. Redstor's "Scheduled Backups" also scores well at 9.4, but users note that NinjaOne's automation is more user-friendly and easier to configure.
  • Users say that NinjaOne's "Data Encryption/Security" is rated at 9.6, which is a significant advantage for organizations concerned about data protection. Redstor's score of 9.5 in this area is commendable, but NinjaOne's slightly higher rating reflects a stronger emphasis on security features.
Featured Products
Pricing
Entry-Level Pricing
NinjaOne
No pricing available
Redstor Backup and Archiving
No pricing available
Free Trial
NinjaOne
Free Trial is available
Redstor Backup and Archiving
Free Trial is available
Ratings
Meets Requirements
9.1
1,674
9.2
282
Ease of Use
9.2
1,689
9.3
282
Ease of Setup
9.3
1,535
9.2
262
Ease of Admin
9.2
1,514
9.2
260
Quality of Support
9.3
1,613
9.2
278
Has the product been a good partner in doing business?
9.5
1,482
9.4
255
Product Direction (% positive)
9.8
1,673
9.4
243
Features by Category
IT Service Management (ITSM) ToolsHide 15 FeaturesShow 15 Features
8.5
4,475
Not enough data
Administration
8.2
298
Not enough data
8.8
312
Not enough data
8.3
318
Not enough data
Service Desk
8.3
315
Not enough data
8.1
311
Not enough data
8.1
293
Not enough data
Management
8.4
299
Not enough data
9.0
303
Not enough data
8.7
285
Not enough data
8.8
285
Not enough data
8.5
269
Not enough data
Functionality
7.6
283
Not enough data
8.6
292
Not enough data
8.9
304
Not enough data
8.9
308
Not enough data
8.5
1,189
9.1
914
Compatibility
8.8
127
9.4
90
7.9
112
8.9
85
8.2
112
8.9
79
8.0
106
8.7
63
Management
Feature Not Available
Feature Not Available
8.2
122
9.1
85
8.6
123
9.1
89
8.9
132
9.3
87
9.1
129
8.9
89
Compliance
8.8
115
9.1
84
8.3
111
9.2
82
Feature Not Available
9.0
81
8.6
1,329
9.0
1,151
Functionality
Feature Not Available
Feature Not Available
8.6
143
9.3
146
8.9
151
9.4
142
8.3
146
8.9
128
Feature Not Available
7.9
92
Compatibility
8.9
155
9.4
134
8.5
148
8.9
130
8.3
143
9.0
136
Management
8.3
146
8.7
114
8.8
149
Feature Not Available
8.7
148
9.4
129
Not enough data
9.0
421
Functionality
Not enough data
Feature Not Available
Not enough data
9.3
58
Not enough data
9.4
57
Not enough data
9.2
56
Compatibility
Not enough data
8.9
50
Not enough data
8.9
49
Not enough data
8.7
51
Management
Not enough data
8.5
48
Not enough data
Feature Not Available
Not enough data
9.2
52
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
8.6
10,111
Not enough data
Administration
9.3
1005
|
Verified
Not enough data
8.0
822
Not enough data
8.6
950
|
Verified
Not enough data
Monitoring and Management
9.3
1000
|
Verified
Not enough data
8.5
928
Not enough data
8.7
969
|
Verified
Not enough data
9.0
1001
|
Verified
Not enough data
Organization
8.0
804
|
Verified
Not enough data
Service Management
7.3
799
Not enough data
9.1
951
|
Verified
Not enough data
8.6
882
|
Verified
Not enough data
Not enough data
9.1
319
Functionality
Not enough data
9.5
65
Not enough data
9.4
66
Not enough data
8.8
64
Not enough data
8.7
55
Admin
Not enough data
9.2
69
Not enough data
8.9
153
Data Protection
Not enough data
9.2
14
Not enough data
9.6
14
Not enough data
9.2
13
Not enough data
8.2
12
Not enough data
9.0
14
Analysis
Not enough data
8.5
14
Not enough data
8.9
14
Not enough data
8.9
16
Administration
Not enough data
8.5
14
Not enough data
8.9
14
Not enough data
9.0
14
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
8.6
1,156
Not enough data
Scope
9.0
118
Not enough data
9.0
126
Not enough data
Security
8.7
124
Not enough data
8.2
107
Not enough data
7.3
107
Not enough data
Management
9.0
120
Not enough data
8.8
121
Not enough data
8.8
113
Not enough data
8.7
116
Not enough data
8.0
104
Not enough data
8.5
2,476
Not enough data
Functionality
8.9
391
Not enough data
9.0
404
Not enough data
8.3
361
Not enough data
8.8
357
Not enough data
Management
8.4
329
Not enough data
8.4
335
Not enough data
7.8
299
Not enough data
8.7
1,832
Not enough data
Monitoring
9.2
334
|
Verified
Not enough data
9.1
333
|
Verified
Not enough data
8.4
292
|
Verified
Not enough data
Management Tools
8.4
286
Not enough data
8.7
301
|
Verified
Not enough data
8.5
286
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
4,358
Not enough data
Asset Inventory
9.0
598
Not enough data
8.9
592
Not enough data
7.9
537
Not enough data
Feature Not Available
Not enough data
8.3
548
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.1
555
Not enough data
8.7
518
Not enough data
8.0
491
Not enough data
8.2
519
Not enough data
Not enough data
9.1
1,071
Functionality
Not enough data
9.3
125
Not enough data
9.3
127
Not enough data
9.1
111
Not enough data
8.9
100
Not enough data
Feature Not Available
Management
Not enough data
9.2
134
Not enough data
9.2
132
Not enough data
9.0
118
Not enough data
8.8
121
Not enough data
8.7
103
Disaster Recovery as a Service (DRaaS)Hide 9 FeaturesShow 9 Features
Not enough data
8.7
82
Solution Provision
Not enough data
9.2
12
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
8.9
11
Not enough data
8.3
8
Management
Not enough data
9.3
9
Not enough data
8.6
7
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
8.8
144
Security
Not enough data
9.6
14
Not enough data
8.6
11
Not enough data
9.4
13
Not enough data
8.8
11
Administration
Not enough data
8.7
15
Not enough data
8.8
12
Not enough data
8.6
14
Access Control
Not enough data
9.0
14
Not enough data
8.3
13
Not enough data
8.2
14
Not enough data
8.8
13
8.3
10,469
Not enough data
Administration
9.1
739
Not enough data
8.7
711
Not enough data
7.7
642
Not enough data
9.2
736
Not enough data
8.9
689
Not enough data
8.8
716
Not enough data
Maintenance
9.2
731
Not enough data
7.7
577
Not enough data
Communication
7.8
607
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.0
558
Not enough data
Security
8.1
591
Not enough data
8.3
621
Not enough data
Device Support
7.4
595
Not enough data
8.4
639
Not enough data
8.4
630
Not enough data
Performance
8.2
687
Not enough data
8.4
915
8.6
236
Functionality
8.8
138
9.4
32
7.9
121
8.0
27
8.1
122
7.8
25
8.5
131
8.8
30
Performance
8.6
139
9.1
31
8.5
130
8.2
32
Feature Not Available
8.8
28
8.7
134
8.6
31
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
8.2
1,606
Not enough data
Platform - Mobile Device Management (MDM)
8.3
138
Not enough data
Operating System
9.2
155
Not enough data
8.0
152
Not enough data
8.0
149
Not enough data
Management
8.3
150
Not enough data
7.8
143
Not enough data
7.9
143
Not enough data
7.8
143
Not enough data
8.0
145
Not enough data
Security
8.4
145
Not enough data
8.3
143
Not enough data
Enterprise IT ManagementHide 11 FeaturesShow 11 Features
8.3
2,907
Not enough data
Analysis
8.0
267
Not enough data
Platform
7.6
258
Not enough data
8.9
271
Not enough data
8.0
253
Not enough data
8.5
268
Not enough data
8.2
264
Not enough data
Security
8.6
273
Not enough data
9.1
278
Not enough data
7.5
257
Not enough data
8.6
265
Not enough data
8.0
253
Not enough data
Reviews
Reviewers' Company Size
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
46.4%
Mid-Market(51-1000 emp.)
49.3%
Enterprise(> 1000 emp.)
4.3%
Redstor Backup and Archiving
Redstor Backup and Archiving
Small-Business(50 or fewer emp.)
40.4%
Mid-Market(51-1000 emp.)
47.5%
Enterprise(> 1000 emp.)
12.1%
Reviewers' Industry
NinjaOne
NinjaOne
Information Technology and Services
28.0%
Computer & Network Security
13.3%
Hospital & Health Care
4.3%
Computer Software
3.3%
Manufacturing
3.1%
Other
47.9%
Redstor Backup and Archiving
Redstor Backup and Archiving
Information Technology and Services
39.8%
Computer & Network Security
12.6%
Primary/Secondary Education
6.9%
Education Management
3.3%
Accounting
3.3%
Other
34.1%
Most Helpful Reviews
NinjaOne
NinjaOne
Most Helpful Favorable Review
Alec N.
AN
Alec N.
Verified User in Financial Services

I use NinjaOne daily to manage and monitor dozens of company desktops and laptops. The software is user-friendly, allowing for quick deployment and straightforward installation of the monitoring agent. Once set up, I can easily oversee our systems remotely...

Most Helpful Critical Review
Verified User
G
Verified User in Information Technology and Services

Technical support was great, but has gone to shit in the past 3-6 months.

Redstor Backup and Archiving
Redstor Backup and Archiving
Most Helpful Favorable Review
Auret V.
AV
Auret V.
Verified User in Insurance

The simplicity of cloud to cloud backups for our Microsoft platform combined with the instant data has allowed us to reduce our Opex for enterprise licensing while maintaining industry standard compliancy for search and audit.

Most Helpful Critical Review
MS
Michael S.
Verified User in Information Technology and Services

You have to use the webapp and the application for different functions where everything can intergrate into one.

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Discussions
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 comments
Nathan  S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more
Redstor Backup and Archiving
Redstor Backup and Archiving Discussions
Snapshots
2 comments
DC
Hi Tuelo A snapshot is a point-in-time copy of all your data which can be used as a seed (initial) backup (for example, onto external media) to save on...Read more
How Do I do a Full system backup of a M1 Mac using Redstor?
1 comment
Official Response from Redstor Backup and Archiving
Our Full System Backup and Recovery feature is not supported on MacOS. Please refer to...Read more
What else do you want to see implemented by Redstor
1 comment
Official Response from Redstor Backup and Archiving
Thanks for your review and comment Tsheko!Read more
NinjaOne
NinjaOne
Optimized for quick response
Redstor Backup and Archiving
Redstor Backup and Archiving
Optimized for quick response