# CyberSentriq Reviews **Vendor:** CyberSentriq **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.6/5.0 **Total Reviews:** 390 ## About CyberSentriq CyberSentriq is an integrated cybersecurity and data protection platform, leveraging solutions from two best-of breed vendors in the MSP space. Partnering with over 3,000 MSPs and protecting over 150,000 SMBs globally, CyberSentriq provides an unmatched combination of proactive AI-driven email and web security, advanced data protection, and operational resilience. The CyberSentriq platform offers: - Data backup & recovery for Microsoft M365 & Entra ID, Azure, Google workspace and more - AI-driven threat intelligence and detection - Advanced email security at both the Mail Exchange (MX) and Integrated Cloud Email Security (ICES) layers. - Security awareness services - Phishing simulation - Email archiving and encryption ## CyberSentriq Pros & Cons **What users like:** - Users appreciate the **ease of use** of CyberSentriq, enjoying quick access and simple configurations for their needs. (58 reviews) - Users value the **multiple backup options** of CyberSentriq, highlighting its straightforward implementation and exceptional restore capabilities. (45 reviews) - Users value the **backup ease** of CyberSentriq, ensuring efficient recovery and less disruption during incidents. (38 reviews) - Users love the **multiple backup options** and exceptional restore capabilities of CyberSentriq for diverse needs. (36 reviews) - Users benefit from **reliable daily backups** with CyberSentriq, ensuring smooth operations and quick disaster recovery. (27 reviews) - Users value the **ease of use and efficient cloud backup** features of CyberSentriq, enhancing their overall experience. (27 reviews) - Customer Support (26 reviews) - Users appreciate the **user-friendly dashboard** of CyberSentriq, enhancing backup management and customer support efficiency. (26 reviews) - Data Recovery (24 reviews) - Reliability (24 reviews) **What users dislike:** - Users experience **backup issues** due to vague error messages and limited local backup options compared to competitors. (18 reviews) - Users note that **reporting inadequacies** hinder usability and call for improvements in clarity and standardization. (17 reviews) - Users find the **reporting capabilities lacking** , suggesting a need for improvements in clarity and ease of use. (15 reviews) - Users report frequent **backup failures** with CyberSentriq, citing vague errors and slow support response times. (12 reviews) - Users find the **reporting issues** in CyberSentriq to be vague and lacking necessary details for effective troubleshooting. (12 reviews) - Expensive (11 reviews) - Users note **insufficient information** in error reports, which hampers troubleshooting of backup failures effectively. (11 reviews) - Lack of Backup (10 reviews) - Users find the **slow restoration** process frustrating, especially compared to faster alternatives like Azure. (9 reviews) - Limited Reporting (8 reviews) ## CyberSentriq Reviews ### 1. Easy, Straightforward Interface That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Rajeev Jonathan M. | IT Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2026 **What do you like best about CyberSentriq?** The easy interface, with no need to read the documentation or understand the application, is pretty straightforward. **What do you dislike about CyberSentriq?** Too many modules: inbound emails monitored on a different platform, outbound on a different platform, phishing on a different platform. All three need 3 different login accounts with 3 different 2FA. If you can combine everything into a single platform, that would be great. Like what Fortimail, which is one platform for everything. **What problems is CyberSentriq solving and how is that benefiting you?** Inbound spam is the major factor which is blocked. Previously, with Fortimail 99.99% of spam was blocked from day one; with this, I would say 98% were blocked from day one, and a few trickled down and had to be blocked manually. ### 2. Easy Enrollment, User-Friendly UI, and Strong Phishing Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Hasan A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about CyberSentriq?** I’d like to say it’s “set it and forget it,” but I don’t think that would be a fair review. I’ve been with CyberSentriq for almost three years now, and the enrollment process was easy. The user-friendly UI/UX also makes it a straightforward product to work with. Like most IT admins, all I really care about is keeping phishing out of users’ mailboxes, and that’s exactly what it does. I also like that end users can manage their own spam emails, which makes it even easier to use overall. **What do you dislike about CyberSentriq?** The integration with O365 wasn’t as smooth as I expected. **What problems is CyberSentriq solving and how is that benefiting you?** It helps ease the headache of fighting alongside the never-ending war with spam. ### 3. Easy Office 365 User Import and Simple Cybersecurity Awareness Training **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew Z. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about CyberSentriq?** We use CyberSentriq for sending out cybersecurity awareness training. It is easy to import users for Office 365 and pick training modules to share. This was a requirement of our cybersecurity insurance. This was the cheapest option and the easiest thing for our users to finish. **What do you dislike about CyberSentriq?** The courses that are available are somewhat limited. When we were trying to select a module about phishing, it was only a 45 second video. **What problems is CyberSentriq solving and how is that benefiting you?** The cybersecurity training satisfies a requirement by our cybersecurity insurance laid out for us. This is a matter of compliance. ### 4. Top of the class **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob H. | ICT Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about CyberSentriq?** The ease of accessing needed resources such as support and knowledge bases. We use the console and 'app' web-based side of CyberSentriq. The instant data feature is like nothing in its class. **What do you dislike about CyberSentriq?** I haven't come across anything that I dislike about CyberSentriq. Nothing works incorrectly. I see no improvement that could be made to the product. I have no issues with the application at all. **Recommendations to others considering CyberSentriq:** I 100% recommend you go for this product! **What problems is CyberSentriq solving and how is that benefiting you?** We have resolved data integrity concerns for our customers. With cost-effective pricing, we are more productive in our proactive data copying. Performance and time effectiveness has increased. ### 5. Stress Free Backups **Rating:** 5.0/5.0 stars **Reviewed by:** Karl P. | Technical Co-ordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about CyberSentriq?** Redstor has significantly simplified our backup and disaster recovery processes. We now have reliable, daily backups retained for the full month, all instantly accessible when required, removing the need for manual tape management entirely. This has reduced recovery times, minimised downtime, and helped keep services running smoothly. It has proven invaluable during server failures, allowing us to restore systems directly to virtual machines and resume operations quickly. The result is less disruption for staff and learners, faster resolution of incidents, and greater confidence that systems and data are protected. **What do you dislike about CyberSentriq?** Not much comes to mind as all it has done is make my job easier and customers happier **What problems is CyberSentriq solving and how is that benefiting you?** Our main issue was the length of time it took to backup to tapes and also to recover from tapes. This was solved instantly when moving to CyberSentriq it feels like living in a different timeline ### 6. Redstor - Safe & Secure **Rating:** 5.0/5.0 stars **Reviewed by:** Lee P. | Senior IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about CyberSentriq?** What I really like about Redstor Backup is the flexibility it gives you. You can tailor how your data is backed up based on factors such as data type, location, or age, ensuring it aligns with your operational and compliance needs. On the restore side, it’s just as powerful — from granular single-file recovery to restoring multiple files or even full VM-ready disks, giving you complete control when you need it most. **What do you dislike about CyberSentriq?** There are very few drawbacks to Redstor Backup. The only real constraint is internet speed, as the first backup can take longer on slower connections. Redstor addresses this with a disk-delivery option, allowing an initial local backup to be created and shipped to them. After provisioning, backups run incrementally, transferring only changes — making this a concern primarily for systems with very large volumes of data. **What problems is CyberSentriq solving and how is that benefiting you?** We are solving an issue where having the backup on-site isn't secure. The Redstor option provides malware protection on all data transferred to Redstor. It reduces our up-front costs on hardware and disk maintenance. ### 7. Excellent backup solution for your infrastructure. **Rating:** 4.5/5.0 stars **Reviewed by:** Jaco S. | Support engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about CyberSentriq?** Being able to back up to the cloud without worrying about onsite backup solutions. Users can backup seamlessly to the cloud from anywhere in the world as long as they have an internet connection. **What do you dislike about CyberSentriq?** Redstor backup and archiving is not always the cheapest solution available but it works. A more detailed view of recent backups would be nice, for example average upload speed. **Recommendations to others considering CyberSentriq:** Give it a try, it's worth it. They bill per GB protected and not what's stored in the cloud which means it will cost less. **What problems is CyberSentriq solving and how is that benefiting you?** Business does not need to worry about onsite storage (with redundancy) for backups. No worry about threats such as malware, power failures, etc. Remote users do not need to be directly connected to the onsite network. ### 8. The reliable beast! **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmad S. | Senior IT Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about CyberSentriq?** It's so easy to use and configure - especially the sims plugin. The reporting is also top-notch. There are so many advanced features which allow for customisation so that appropriate data is backed up. **What do you dislike about CyberSentriq?** Cost is somewhat prohibitive, but when balanced with the threats to data - accidental/malicious deletion and crypto threats, it's a fair price. I want the option of backing up a certain set of critical data - regardless of whether it puts the user's account over their limit. **What problems is CyberSentriq solving and how is that benefiting you?** We can remain confident that all the data is backed up safely and can be quickly restored whenever and wherever required. Our customers are also confident that their data is safe and secure. ### 9. Great bundle of software, definitely designed for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Peter P. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about CyberSentriq?** Having email security, training and backup bundled into one package is a great plus. Setup for new clients is very easy and simple to do. We don't onboard new customers that frequently but the process is easy enough to remember without the need to reach out for support. The console is great to use with the ability to see all tenant information on the front screen, without needing to login and out of each tenant to check information. In using the software, we've only needed to reach out for support once, and the issue was a missed configuration step on our side which was quickly identified and resolved. **What do you dislike about CyberSentriq?** As a TitanHQ customer and then moving to Redstor there are 3 portals at present. The new portal is very fresh and modern looking and the process of moving everything onto one is in progress. When completed it will be great, for now it's a minor issue. **What problems is CyberSentriq solving and how is that benefiting you?** There full package filters out spam and phishing emails very effectively. Their phishing test campaign and auto enrolling software is brilliant and really makes users think before clicking on links as they don't want to do the training courses. ### 10. Efficiency and speed **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel C. | President, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about CyberSentriq?** Ease of use of the console, all necessary options are present. **What do you dislike about CyberSentriq?** The only thing is that the report does not allow mass deletion of items, but it's really not a big problem, we can do it from the console. **What problems is CyberSentriq solving and how is that benefiting you?** Nowadays it is impossible to work without an anti-spam solution. CyberSentriq offers the ideal solution; the management of reports that allows users to unblock their emails is very effective, saving a lot of IT time. The console, which has been recently rebuilt, is intuitive and efficient. ## CyberSentriq Discussions - [Snapshots](https://www.g2.com/discussions/snapshots) - 2 comments, 2 upvotes - [What else do you want to see implemented by Redstor](https://www.g2.com/discussions/what-else-do-you-want-to-see-implemented-by-redstor) - 1 comment, 1 upvote - [Why do we get errors when backing up many SQL database on a single machine](https://www.g2.com/discussions/why-do-we-get-errors-when-backing-up-many-sql-database-on-a-single-machine) - 1 comment, 1 upvote - [How Do I do a Full system backup of a M1 Mac using Redstor?](https://www.g2.com/discussions/how-do-i-do-a-full-system-backup-of-a-m1-mac-using-redstor) - 1 comment, 1 upvote - [What is Redstor Backup and Archiving used for?](https://www.g2.com/discussions/what-is-redstor-backup-and-archiving-used-for) - 1 comment - [View CyberSentriq pricing details and edition comparison](https://www.g2.com/products/cybersentriq/reviews/cybersentriq-review-6502394?section=pricing&secure%5Bexpires_at%5D=2026-05-25+22%3A34%3A51+-0500&secure%5Bsession_id%5D=c9b46092-923f-4ce9-b5f1-7aa2ee8e14e5&secure%5Btoken%5D=c9fa9e3186d4e077c509b1dddb3804d51421a33ba8a456ca4e82929a663460b1&format=llm_user) ## CyberSentriq Integrations - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [OpenLDAP](https://www.g2.com/products/openldap/reviews) ## CyberSentriq Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling **Data Protection** - Data Masking - Data Encryption/Security - Data loss Prevention - Anomoly Detection - Sensitive Data Compliance **Functionality** - On Premises Recovery - Cloud Recovery - Prior State Recovery - Recovery Automation **Solution Provision** - Service Provision - Pay by Usage - System Failover - Off-Site Data Storage - Data Replication **Security** - Encrypted Storage - Anomoly Detection - Data loss Prevention - Policy Enforcement **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Admin** - Backup Management **Analysis** - Cloud Gap Analytics - Compliance Monitoring - User Analytics **Management** - Local Management - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Management** - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Administration** - Reporting and Monitoring - Breadth of Partner Applications - Auditing **Access Control** - User, Role, and Access Management - Access Rights - User Analytics - Compliance Monitoring **Performance** - Multiple Backup Versions - Unlimited Backup - Deduplication - Lag Free Operation **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Security** - Data Security - Data loss Prevention - Security Auditing **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Encrypted Storage **Management** - File Sharing - Encrypted Storage **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Administration** - Auditing - Data Discovery - Access Control **Agentic AI - Disaster Recovery as a Service (DRaaS)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Disaster Recovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Identity** - SSO - Governance - User Analytics **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top CyberSentriq Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - 4.7/5.0 (1,278 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (719 reviews)