- Home
- ...
- Application Performance Monitoring (APM) Tools
- New Relic One Software
- Sumo Logic
- New Relic One Software-vs-Sumo Logic
Compare New Relic One Software and Sumo Logic 
At a Glance
Market Segments
Mid-Market (42.6% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(482)4.4 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSumo Logic
Star Rating
(323)4.3 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Sumo LogicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sumo Logic excels in Real-Time Monitoring with a score of 9.6, highlighting its ability to provide immediate insights into system performance, while New Relic also performs well but slightly lower at 8.8.
- Reviewers mention that Sumo Logic's Artificial Intelligence capabilities are impressive, scoring 9.8, which users appreciate for its predictive analytics features, whereas New Relic's AI features, while strong, score a perfect 10.0, indicating a slight edge in machine learning functionalities.
- G2 users indicate that Sumo Logic's Usage Monitoring is highly rated at 9.0, with users praising its comprehensive data collection, while New Relic's score of 8.8 suggests it is also effective but may lack some depth in certain areas.
- Reviewers mention that New Relic shines in Alerts and Notifications, scoring 9.1, with users appreciating the timely and customizable alerts, compared to Sumo Logic's score of 8.1, which indicates room for improvement in this area.
- Users on G2 highlight that Sumo Logic's Dashboards and Visualizations score of 8.4 is user-friendly, but New Relic's score of 8.9 suggests a more intuitive and visually appealing interface that enhances user experience.
- Reviewers say that Sumo Logic's Incident Management features, scoring 9.0, are robust, particularly in Event Management, while New Relic's score of 8.5 indicates it is effective but may not offer the same level of detail in incident reporting.
Featured Products
Sponsored
EventSentry
(40)
Application Performance Monitoring (APM)
Visit Website
Sponsored
Serviceaide ChangeGear
(98)
Application Performance Monitoring (APM)
Visit Website
Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Sumo Logic
No pricing availableFree Trial
New Relic
Free Trial is available
Sumo Logic
Free Trial is available
Ratings
Meets Requirements
8.8
405
8.9
279
Ease of Use
8.2
407
8.1
282
Ease of Setup
8.5
187
8.2
123
Ease of Admin
8.4
175
8.4
100
Quality of Support
8.4
349
8.7
236
Has the product been a good partner in doing business?
8.5
168
8.7
97
Product Direction (% positive)
8.3
400
8.8
275
Features by Category
Experience
9.7
10
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Management
8.3
8
Not enough data
9.0
10
Not enough data
7.8
9
Not enough data
Performance
9.8
9
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.8
9
Not enough data
Monitoring
8.8
58
8.9
29
8.6
60
8.7
29
8.7
55
8.7
29
8.8
58
8.6
28
Administration
8.5
56
8.5
28
8.4
52
8.3
27
8.4
48
8.2
28
Analysis
8.4
58
9.0
31
9.1
60
9.1
31
7.5
49
8.5
26
Monitoring
9.5
52
Not enough data
9.3
51
Not enough data
9.1
39
Not enough data
Management Tools
8.8
36
Not enough data
9.4
42
Not enough data
9.0
40
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.8
9
Not enough data
10.0
8
Not enough data
9.7
12
Not enough data
Issue Resolution
9.2
12
Not enough data
9.4
12
Not enough data
9.5
10
Not enough data
Management
9.5
13
Not enough data
9.6
13
Not enough data
9.4
13
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
9.0
55
8.3
41
9.1
55
8.0
41
8.8
54
8.2
41
Monitoring and Management
8.3
50
7.2
40
8.9
54
7.6
39
9.0
55
8.3
40
Visibility
9.0
66
Not enough data
9.1
64
Not enough data
9.0
65
Not enough data
Monitoring and Management
8.7
60
Not enough data
8.2
59
Not enough data
8.6
62
Not enough data
8.7
66
Not enough data
8.9
63
Not enough data
8.9
62
Not enough data
Cloud environment support
9.0
51
Not enough data
8.2
47
Not enough data
Activity Monitoring
Not enough data
9.0
13
Not enough data
8.8
12
Not enough data
9.4
13
Not enough data
9.0
13
Security
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
8.5
12
Administration
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
9.0
10
Data Preparation
8.8
35
8.3
36
|
Verified
9.0
29
7.8
33
|
Verified
7.8
29
7.6
33
|
Verified
8.3
28
7.9
30
|
Verified
Analysis
8.6
30
8.1
32
|
Verified
8.7
32
7.5
32
|
Verified
8.9
36
8.3
34
|
Verified
8.8
36
8.6
36
|
Verified
9.2
36
8.2
36
|
Verified
8.8
32
8.0
31
|
Verified
Visualization
9.3
39
8.7
35
|
Verified
8.7
33
8.2
35
|
Verified
Monitoring
8.8
95
8.5
17
8.9
96
8.9
17
9.1
97
8.5
16
7.4
70
7.3
15
8.6
85
8.5
16
Response
8.9
99
8.4
18
8.8
94
8.8
18
8.4
84
7.8
17
Performance
8.3
81
7.6
20
8.3
76
8.0
20
Functionality
8.6
83
7.4
17
8.1
76
7.5
17
7.7
72
7.8
17
8.6
83
8.4
17
Alerts management
7.8
24
5.8
6
7.7
25
7.1
7
8.7
26
6.5
8
Monitoring
8.3
26
6.7
6
9.2
26
7.2
6
8.2
26
7.2
6
8.9
26
7.6
7
Automation
7.6
25
6.7
6
8.0
26
6.2
7
Analysis
8.1
25
7.6
9
8.1
26
7.1
7
8.7
26
7.5
8
7.9
25
7.1
8
Issue Resolution
7.9
26
6.4
7
7.9
26
6.4
7
8.3
26
5.7
7
Generative AI
Feature Not Available
Not enough data
Response
Not enough data
7.7
56
Not enough data
8.3
56
Not enough data
7.5
50
Not enough data
7.8
51
Records
Not enough data
8.9
74
Not enough data
8.4
65
Not enough data
8.3
63
Management
Not enough data
8.7
73
Not enough data
8.1
53
Not enough data
8.2
59
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 10 FeaturesShow 10 Features
Not enough data
8.6
476
Network Management
Not enough data
9.2
52
|
Verified
Not enough data
7.9
47
|
Verified
Not enough data
9.4
53
|
Verified
Incident Management
Not enough data
8.9
53
|
Verified
Not enough data
8.3
46
|
Verified
Not enough data
8.5
46
|
Verified
Security Intelligence
Not enough data
8.3
44
|
Verified
Not enough data
8.0
43
|
Verified
Not enough data
8.7
44
|
Verified
Not enough data
9.0
48
|
Verified
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
Not enough data
8.5
50
Automation
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Orchestration
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Response
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Categories
Categories
Shared Categories
New Relic and Sumo Logic are categorized as Log Monitoring, Cloud Infrastructure Monitoring, Container Monitoring, Log Analysis, Application Performance Monitoring (APM), and Observability Solution Suites
Unique Categories
New Relic is categorized as Server Monitoring, AIOps Platforms, Digital Experience Monitoring (DEM), IT Alerting, and Incident Management
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sumo Logic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.2%
Computer Software
18.6%
Internet
9.4%
Financial Services
3.6%
Retail
2.6%
Other
41.5%
Information Technology and Services
21.9%
Computer Software
18.4%
Financial Services
6.8%
Retail
3.5%
Internet
2.9%
Other
46.5%
Most Helpful Reviews
New Relic
Most Helpful Favorable Review
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Most Helpful Critical Review
Verified User in Insurance
More to read as of now just started reading so got to wait more for it.
Sumo Logic
Most Helpful Favorable Review
Verified User in Hospitality
This is one of the best tool for checking logs, generating reports and metrics. Very handy and provides lots of customizations to exact what we are looking out of the logs. Using other apps like pager duty for getting sms and call alerts is very useful...
Most Helpful Critical Review
Michael N.
Verified User in Higher Education
The pricing scaled pretty atrociously for me. I ended up suddenly going over my limits and getting bills that were unexpected. And I found the prices rose very quickly from an enticing low cost entry level.
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Verified User in Hospitality
This is one of the best tool for checking logs, generating reports and metrics. Very handy and provides lots of customizations to exact what we are looking out of the logs. Using other apps like pager duty for getting sms and call alerts is very useful...
Verified User in Insurance
More to read as of now just started reading so got to wait more for it.
Michael N.
Verified User in Higher Education
The pricing scaled pretty atrociously for me. I ended up suddenly going over my limits and getting bills that were unexpected. And I found the prices rose very quickly from an enticing low cost entry level.
Discussions
What is full stack visibility?
2 comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Who are Sumo Logic competitors?
1 comment
NS
These are names of cybersecurity and data monitoring tools.Read more
Sumo Logic has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
