Compare New Relic One Software and Splunk IT Cloud 
At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Small-Business (38.9% of reviews)
Entry-Level Pricing
$0.00
No pricing available
New Relic
Star Rating
(510)4.4 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSplunk IT Cloud
Star Rating
(36)4.3 out of 5
Market Segments
Small-Business (38.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Splunk IT CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that New Relic excels in Real-Time Monitoring with a score of 9.6, highlighting its ability to provide immediate insights into application performance, while Splunk IT Cloud, with a score of 8.5, is noted for its robust monitoring but lacks the same level of immediacy.
- Reviewers mention that New Relic's AI/ML Assistance feature, scoring 7.4, is less advanced compared to Splunk IT Cloud's perfect score of 10.0, indicating that users find Splunk's machine learning capabilities to be more effective in predictive analytics.
- G2 users highlight New Relic's Dashboards and Visualizations feature, scoring 8.9, as user-friendly and customizable, whereas Splunk IT Cloud's score of 9.1 is praised for its comprehensive and visually appealing dashboards that enhance data interpretation.
- Users on G2 report that New Relic's Performance Monitoring is highly effective with a score of 9.1, but Splunk IT Cloud's score of 9.4 in Incident Alerting suggests that it provides more timely and actionable alerts, which is crucial for incident management.
- Reviewers mention that New Relic's Automation capabilities, scoring 8.3, are beneficial but not as extensive as Splunk IT Cloud's score of 8.2, which includes more advanced features for automating incident responses and workflows.
- Users say that New Relic's Change Management feature, with a score of 9.2, is robust and effective, while Splunk IT Cloud's asset management capabilities, scoring 8.3, are seen as less comprehensive, leading to a preference for New Relic in environments requiring strict change control.
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Pricing
Entry-Level Pricing
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Splunk IT Cloud
No pricing availableFree Trial
New Relic
Free Trial is available
Splunk IT Cloud
No trial information availableRatings
Meets Requirements
8.9
430
8.7
35
Ease of Use
8.3
435
8.6
35
Ease of Setup
8.6
215
8.1
17
Ease of Admin
8.4
182
8.0
17
Quality of Support
8.5
373
8.7
34
Has the product been a good partner in doing business?
8.4
174
8.2
17
Product Direction (% positive)
8.4
428
9.7
35
Features by Category
Administration
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
9.6
12
Service Desk
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.2
11
Management
Not enough data
8.7
13
Not enough data
8.0
11
Not enough data
8.0
10
Not enough data
8.3
9
Not enough data
8.3
8
Functionality
Not enough data
8.2
10
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.0
11
Experience
9.5
11
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Management
8.3
9
Not enough data
8.8
11
Not enough data
8.0
10
Not enough data
Performance
9.7
10
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
9.7
10
Not enough data
Monitoring
8.8
66
9.1
23
8.5
69
8.9
22
8.8
64
8.3
23
8.9
67
8.5
23
Administration
8.5
64
8.7
24
8.4
60
8.4
18
8.5
56
8.8
22
Analysis
8.5
66
8.6
23
9.1
68
8.6
23
7.6
57
8.6
20
Monitoring
9.5
54
Not enough data
9.3
53
Not enough data
9.1
41
Not enough data
Management Tools
8.9
38
Not enough data
9.4
44
Not enough data
9.0
42
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.8
9
Not enough data
10.0
8
Not enough data
9.7
12
Not enough data
Issue Resolution
9.2
12
Not enough data
9.4
12
Not enough data
9.5
10
Not enough data
Management
9.5
13
Not enough data
9.6
13
Not enough data
9.4
13
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
9.1
63
Not enough data
9.2
63
Not enough data
8.9
62
Not enough data
Monitoring and Management
8.5
58
Not enough data
8.9
62
Not enough data
9.0
63
Not enough data
Visibility
9.1
74
Not enough data
9.1
72
Not enough data
8.9
73
Not enough data
Monitoring and Management
8.7
68
Not enough data
8.2
67
Not enough data
8.6
70
Not enough data
8.7
74
Not enough data
8.8
71
Not enough data
8.8
70
Not enough data
Cloud environment support
8.8
59
Not enough data
8.3
55
Not enough data
Data Preparation
8.9
42
Not enough data
9.0
36
Not enough data
8.0
36
Not enough data
8.4
35
Not enough data
Analysis
8.8
37
Not enough data
8.8
39
Not enough data
9.0
43
Not enough data
8.9
43
Not enough data
9.3
43
Not enough data
8.8
39
Not enough data
Visualization
9.4
46
Not enough data
8.9
40
Not enough data
Monitoring
8.8
109
Not enough data
8.9
110
Not enough data
9.1
111
Not enough data
7.5
84
Not enough data
8.6
99
Not enough data
Response
8.9
113
Not enough data
8.8
108
Not enough data
8.4
98
Not enough data
Performance
8.2
95
Not enough data
8.3
90
Not enough data
Functionality
8.6
97
Not enough data
8.2
90
Not enough data
7.8
86
Not enough data
8.7
97
Not enough data
Alerts management
7.9
25
Not enough data
7.8
26
Not enough data
8.8
27
Not enough data
Monitoring
8.3
27
Not enough data
9.2
27
Not enough data
8.3
27
Not enough data
9.0
27
Not enough data
Automation
7.7
26
Not enough data
8.1
27
Not enough data
Analysis
8.1
26
Not enough data
8.1
27
Not enough data
8.7
27
Not enough data
7.9
26
Not enough data
Issue Resolution
8.0
27
Not enough data
8.0
27
Not enough data
8.4
27
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
New Relic and Splunk IT Cloud are categorized as Digital Experience Monitoring (DEM) and Cloud Infrastructure Monitoring
Unique Categories
New Relic is categorized as Server Monitoring, Log Monitoring, AIOps Platforms, IT Alerting, Container Monitoring, Log Analysis, Incident Management, Application Performance Monitoring (APM), and Observability Solution Suites
Splunk IT Cloud is categorized as IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splunk IT Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.1%
Computer Software
19.2%
Internet
8.9%
Financial Services
3.4%
Retail
2.4%
Other
40.0%
Information Technology and Services
30.6%
Computer Software
19.4%
Banking
11.1%
Hospital & Health Care
8.3%
Security and Investigations
5.6%
Other
25.0%
Most Helpful Reviews
New Relic
Most Helpful Favorable Review
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Most Helpful Critical Review
American Fork R.
Verified User in E-Learning
The service is good for smaller monitoring tasks, however once your monitoring needs increase so does the cost. It can quickly add up as you see the value of monitoring more.
Splunk IT Cloud
Most Helpful Favorable Review
Lokesh V.
Verified User in Information Technology and Services
Ease of Use and supporting features integration.
Most Helpful Critical Review
L D.
Verified User in Oil & Energy
NOTHING NEGATIVE FULL FEATURE TOOL GREAT
Verified User in Internet
Having living, up to the minute graphs describing the health of my web application. Receiving alerts for errors and other failure events.
Lokesh V.
Verified User in Information Technology and Services
Ease of Use and supporting features integration.
American Fork R.
Verified User in E-Learning
The service is good for smaller monitoring tasks, however once your monitoring needs increase so does the cost. It can quickly add up as you see the value of monitoring more.
L D.
Verified User in Oil & Energy
NOTHING NEGATIVE FULL FEATURE TOOL GREAT
Alternatives
Discussions
What is full stack visibility?
2 comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
Splunk IT Cloud has no discussions with answers
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