G2 reviewers report that Revenue.io excels in user satisfaction, boasting a higher overall rating compared to Natterbox. Users appreciate its seamless integration with Salesforce, which allows for timely and accurate data logging, enhancing their workflow without relying on third-party sources.
Users say that Revenue.io's ease of use is a significant advantage, with many highlighting its intuitive interface that simplifies daily tasks. One user noted the ability to communicate via text messages and upload files as if using a WhatsApp channel, making client interactions more efficient.
According to verified reviews, Natterbox shines in its administrative capabilities, particularly in managing call routings. Users find it easy to make quick adjustments in response to business needs, which is crucial for maintaining operational flexibility.
Reviewers mention that while Natterbox is stable and integrates well with Salesforce, it has fewer recent reviews compared to Revenue.io, which may indicate a smaller user base or less frequent updates. This could affect the perception of its ongoing innovation and responsiveness to user feedback.
G2 reviewers highlight that Revenue.io's support quality is notably high, with users praising the responsiveness and helpfulness of the support team. This level of support is critical for users who rely on the software for daily operations and need quick resolutions to any issues.
Users report that both platforms have made strides in incorporating AI features, but Revenue.io's machine learning capabilities receive higher marks. Reviewers appreciate the advanced call analysis and customer scoring features, which enhance their ability to qualify leads effectively.
Pricing
Entry-Level Pricing
Natterbox
PRO
Starting at $82.00
1 User Per Month
Fully-featured voice solution for small to midsize contact centers and sales teams.
Hi Mak if you are recruiting for us please reach to us directly to discuss.Read more
Issues with Not Connected calls report
1 Comment
OS
Yes. We're going through this now. The reporting for this and the support we get from Nattertbox is absolute garbage. They are condescending and speak in IT...Read more
What is Salesforce voice?
1 Comment
RK
Salesforce Voice allows companies to manage customer phone interactions from within the Salesforce platform Read more
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