Compare Mindbody and Pike13 
At a Glance
Market Segments
Small-Business (82.6% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
Starting at $139.00 Per Month
$129 per month (billed annually)
Mindbody
Star Rating
(390)3.6 out of 5
Market Segments
Small-Business (82.6% of reviews)
Entry-Level Pricing
Starting at $139.00 Per Month
Browse all 4 pricing plansPike13
Star Rating
(48)3.6 out of 5
Market Segments
Small-Business (83.3% of reviews)
Entry-Level Pricing
$129 per month (billed annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mindbody's "Website Builder" feature scores 7.2, providing a decent platform for creating a business website, while Pike13 lacks this functionality, which may be a drawback for businesses looking for an all-in-one solution.
- Reviewers mention that Pike13 excels in "Employee Management" with a score of 9.4, indicating robust tools for managing staff, whereas Mindbody's score of 9.1 in "Membership" suggests it focuses more on client management than employee oversight.
- G2 users highlight that Mindbody's "Automated Collections" feature scores only 5.8, which may lead to challenges in managing billing efficiently, while Pike13's billing features, including "Billing & Sales" at 8.5, are noted for their effectiveness.
- Users on G2 report that Pike13's "Class Scheduling" feature scores 8.3, making it a strong choice for businesses that prioritize scheduling efficiency, while Mindbody's lower scores in similar areas suggest it may not be as user-friendly for class management.
- Reviewers say that Mindbody's "Quality of Support" is rated at 7.5, which is decent, but Pike13's higher score of 8.0 indicates a more reliable support system, crucial for businesses needing timely assistance.
- Users report that Mindbody's "Self-Service Portals" score is notably low at 2.2, which could hinder customer experience, while Pike13 does not have this feature, suggesting that both platforms may need improvement in this area for user engagement.
Featured Products
Sponsored
Exercise.com
(56)
Gym Management
Visit Website
Sponsored
Gym Insight
(28)
Gym Management
Visit Website
Pricing
Entry-Level Pricing
Mindbody
Starter
Starting at $139.00
Per Month
Starter has all the foundational tools you need to help run your day-to-day, plus the flexibility to add other features as you grow. Additional benefits of this tier include being listed on the Mindbody app, scheduling resources, client & staff management, self check-in for classes, digital intake forms, and standard reporting tools.
- Mindbody App and Web Listing
- Class, Appointment, Workshop, and Event Scheduling
- Retail Point of Sale
Pike13
BUSINESS
$129
per month (billed annually)
- Staff schedule Management
- Attendance Tracking
- Automated Billing
Free Trial
Mindbody
No trial information availablePike13
Free Trial is available
Ratings
Meets Requirements
7.9
320
7.4
43
Ease of Use
7.4
327
7.3
42
Ease of Setup
6.5
160
7.3
29
Ease of Admin
7.0
163
7.8
29
Quality of Support
7.5
294
8.0
40
Has the product been a good partner in doing business?
7.1
158
7.9
29
Product Direction (% positive)
6.5
321
7.3
43
Features by Category
Business Administration
7.2
15
Not enough data
7.8
18
Not enough data
7.6
28
Not enough data
7.1
20
Not enough data
7.1
16
Not enough data
Training Tools
7.7
16
Feature Not Available
6.9
15
Not enough data
8.3
30
Not enough data
Feature Not Available
Not enough data
6.1
11
Feature Not Available
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Administration - Spa Management
8.8
8
Not enough data
8.5
9
Not enough data
9.4
8
Not enough data
Marketing - Spa Management
9.1
9
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
Guest Experience - Spa Management
9.3
7
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Billing & Revenue - Gym Management
5.7
12
Not enough data
7.1
14
Not enough data
5.9
13
Not enough data
Facility Management - Gym Management
7.9
19
Not enough data
4.4
12
Not enough data
Data & Reporting - Gym Management
7.1
16
Not enough data
6.8
15
Not enough data
Membership - Gym Management
5.0
14
Not enough data
4.7
11
Not enough data
6.5
14
Not enough data
4.7
10
Not enough data
4.3
10
Not enough data
Notifications
6.9
14
Not enough data
6.9
13
Not enough data
6.7
14
Not enough data
Settings
7.1
11
Not enough data
6.3
12
Not enough data
6.3
12
Not enough data
Personalization
6.3
12
Not enough data
6.3
12
Not enough data
Integrations
5.2
11
Not enough data
5.9
13
Not enough data
5.8
15
Not enough data
3.9
9
Not enough data
5.0
12
Not enough data
Generative AI
Feature Not Available
Not enough data
2.8
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Management
5.0
8
Not enough data
3.8
8
Not enough data
4.6
8
Not enough data
5.2
8
Not enough data
Class Management
3.5
8
Not enough data
4.4
8
Not enough data
3.1
8
Not enough data
Feature Not Available
Not enough data
Client Manangement
4.0
7
Not enough data
3.8
8
Not enough data
5.0
8
Not enough data
Integrations
3.8
8
Not enough data
4.4
8
Not enough data
Categories
Categories
Shared Categories
Mindbody and Pike13 are categorized as Personal Training, Gym Management, and Studio Management
Unique Categories
Mindbody is categorized as Spa and Salon Management and Online Appointment Scheduling
Pike13 is categorized as Swim Club Management and Martial Arts
Reviews
Reviewers' Company Size
Mindbody
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pike13
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
57.3%
Retail
3.5%
Cosmetics
3.3%
Consumer Services
3.3%
Hospital & Health Care
2.4%
Other
30.2%
Health, Wellness and Fitness
38.3%
Music
17.0%
Sports
8.5%
Education Management
8.5%
Non-Profit Organization Management
2.1%
Other
25.5%
Most Helpful Reviews
Mindbody
Most Helpful Favorable Review
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Most Helpful Critical Review
Lori C.
Verified User in Performing Arts
Where so I start? The fact that each account is email based is archaic and ridiculous. Our dance families may have siblings, or may take adult classes. Each Mindbody member must have their own email address and if the parent has a pre-existing Mindbody...
Pike13
Most Helpful Favorable Review
Hector H.
Verified User in Internet
Front Desk is really easy to use in both the administrator's and the client's end. It helps us with the fast registration of new clients, signing in clients with their phones and even with keeping track of merchandise and food that we sell on side. The...
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
I found the Pike13 to be like a team of used car salespeople. Once they made the sale, there was zero ownership taken for the "lemon" which was sold. There were common-sense features missing. For example: there is no indication that a client is new when...
Jessica W.
Verified User in Consumer Services
I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters....
Hector H.
Verified User in Internet
Front Desk is really easy to use in both the administrator's and the client's end. It helps us with the fast registration of new clients, signing in clients with their phones and even with keeping track of merchandise and food that we sell on side. The...
Lori C.
Verified User in Performing Arts
Where so I start? The fact that each account is email based is archaic and ridiculous. Our dance families may have siblings, or may take adult classes. Each Mindbody member must have their own email address and if the parent has a pre-existing Mindbody...
Verified User in Health, Wellness and Fitness
I found the Pike13 to be like a team of used car salespeople. Once they made the sale, there was zero ownership taken for the "lemon" which was sold. There were common-sense features missing. For example: there is no indication that a client is new when...
Discussions
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Mindbody has no more discussions with answers
Client Data Migration and Implementation
1 comment
Official Response from Pike13
Pike13 setup is configured by you to meet your business's unique needs. You will have an Onboarding Specialist walk you through how to begin setting up your...Read more
14-day free trial
1 comment
Official Response from Pike13
Your first 14 days with Pike13 are free for you and your staff to explore, learn, and set up your Pike13 site. You'll be working with your dedicated...Read more
Customer Support
1 comment
Official Response from Pike13
Your dedicated onboarding specialist will work with you until you're comfortable with your new Pike13 site. After that, you'll have as much access as you...Read more
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