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Compare Microsoft Teams and Zoom Workplace 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free
Microsoft Teams
Star Rating
(17,527)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsZoom Workplace
Star Rating
(55,437)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive communication platform, integrating chat, video calls, and file sharing seamlessly. Users appreciate that everything is centralized, making it easy to connect and collaborate without switching between apps.
- Users say that Zoom Workplace stands out for its exceptional video and audio quality, even in larger meetings. Many find it easy to use, with features like screen sharing, recording, and breakout rooms enhancing the overall meeting experience.
- Reviewers mention that Microsoft Teams offers a user-friendly experience, particularly for enterprise users. The ability to access transcripts and manage calendars within the same app simplifies workflows, making it a favorite for team collaboration.
- According to verified reviews, Zoom Workplace is praised for its quick implementation and minimal setup requirements. Users highlight that joining or hosting meetings is straightforward, which is particularly beneficial for organizations looking to enhance agility.
- G2 reviewers note that while both platforms provide solid support, Zoom Workplace has a slight edge in quality of support, with users appreciating the responsiveness and helpfulness of the support team when issues arise.
- Users express that Microsoft Teams, while robust, can sometimes feel overwhelming due to its extensive features. Some users find it challenging to navigate, especially those who prefer a more streamlined approach to communication and collaboration.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Teams
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
13,024
9.2
42,311
Ease of Use
8.8
13,196
9.1
42,450
Ease of Setup
9.0
3,647
9.1
13,594
Ease of Admin
8.6
2,020
9.0
12,276
Quality of Support
8.6
10,477
8.7
31,242
Has the product been a good partner in doing business?
8.8
1,994
9.1
11,457
Product Direction (% positive)
8.6
12,454
8.3
39,799
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6563
|
Verified
Not enough data
9.1
6762
|
Verified
Not enough data
8.8
6016
|
Verified
Collaboration
Not enough data
8.6
5116
|
Verified
Not enough data
9.1
6755
|
Verified
Not enough data
9.0
6510
|
Verified
Not enough data
8.7
4982
|
Verified
Not enough data
9.3
7107
|
Verified
Functionality
Not enough data
8.5
5074
|
Verified
Not enough data
9.0
6322
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
108
Business Instant Messaging
8.9
8716
8.6
501
8.7
8977
8.7
518
8.4
8355
8.5
500
Business Instant Messaging
9.0
8269
9.0
501
8.9
8206
9.2
507
Business Instant Messaging
8.8
8017
8.9
497
8.8
8242
8.9
503
8.7
7224
8.5
496
Generative AI - Business Instant Messaging
8.2
972
8.5
176
AI - Business Instant Messaging
8.0
955
8.4
172
8.3
953
8.4
172
7.9
943
8.3
171
8.0
942
8.3
171
Agentic AI - Business Instant Messaging
7.9
546
7.7
84
8.0
541
7.6
78
Grammar
Not enough data
8.9
73
Not enough data
8.6
73
Not enough data
8.9
74
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
71
Content
Not enough data
8.6
70
Not enough data
8.5
70
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
66
Not enough data
9.0
68
Design Tools
Not enough data
8.5
289
Not enough data
8.5
286
Not enough data
8.2
278
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
282
Not enough data
8.9
289
Integrations
Not enough data
8.2
274
Not enough data
8.7
279
Software Offering
Not enough data
8.5
280
Not enough data
9.3
286
Not enough data
8.8
281
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
Not enough data
9.0
16927
Not enough data
8.6
12636
|
Verified
Not enough data
8.7
13561
|
Verified
Not enough data
8.9
17372
|
Verified
Conferencing Options
Not enough data
9.1
19381
|
Verified
Not enough data
9.2
19529
|
Verified
Not enough data
9.3
21504
|
Verified
Application Tools
Not enough data
8.9
16005
|
Verified
Not enough data
9.1
19213
|
Verified
Not enough data
8.8
16117
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
404
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.8
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
105
Software Options
Not enough data
9.1
105
Not enough data
9.0
105
Email Client - Agentic AI
Not enough data
7.6
53
Not enough data
7.9
54
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
30
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
9.0
7792
|
Verified
9.2
30658
|
Verified
9.1
5561
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
9.2
5735
|
Verified
9.1
14700
|
Verified
Feature Not Available
9.1
14781
|
Verified
Meeting Coordination
9.0
7343
|
Verified
8.9
28040
|
Verified
8.9
6811
|
Verified
9.0
27134
|
Verified
8.8
7062
|
Verified
8.9
27437
|
Verified
8.9
5528
|
Verified
9.0
15161
|
Verified
Software Type
8.8
7125
|
Verified
8.9
26474
|
Verified
8.7
5219
|
Verified
8.8
13919
|
Verified
9.1
5762
|
Verified
9.2
15827
|
Verified
Agentic AI - Video Conferencing
7.8
635
7.7
416
7.8
629
7.7
414
7.8
626
7.8
412
Calendar View
Not enough data
8.3
392
Not enough data
8.5
401
Shared Calendar
Not enough data
8.5
384
Not enough data
8.3
390
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
380
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.5
20
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
125
Not enough data
8.5
124
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
137
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.9
78
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.6
12
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Action Item Detection - AI Note-taking Software
8.5
104
Not enough data
8.7
107
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
106
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
104
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
103
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.1
105
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
102
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
98
Not enough data
Speaker Identification - AI Note-taking Software
8.5
104
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Zoom Workplace are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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