Compare Microsoft Teams and Zoom Workplace 
At a Glance
Market Segments
Enterprise (40.0% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free
Microsoft Teams
Star Rating
(18,137)4.4 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsZoom Workplace
Star Rating
(56,049)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user-friendliness, with many users highlighting its intuitive interface and ease of operation. One user mentioned, "It’s very user-friendly and convenient to operate, and the metrics are easy to understand."
- Users say Microsoft Teams shines in its comprehensive integration of tools, making it a favorite for those managing multiple projects. Reviewers appreciate features like group chat, notifications, and the ability to attach Excel spreadsheets as tabs, which enhance collaboration.
- According to verified reviews, Zoom Workplace is praised for its seamless virtual meeting setup, with features like meeting recording and AI note-taking that allow users to focus on discussions rather than logistics. One user noted, "It’s easy to connect for virtual work setup."
- Reviewers mention that Microsoft Teams offers robust accessibility across devices, which is a significant advantage for teams working remotely. Users appreciate the platform's ability to keep everyone connected, stating it has been a "game-changer for staying organized and connected."
- G2 reviewers highlight that Zoom Workplace's quick implementation process is a strong point, with users noting the ease of creating calendar events directly linked to Zoom meetings. This feature enhances productivity and simplifies scheduling.
- Users report that while Microsoft Teams has a slightly lower ease of use rating, its extensive features and integrations make it a powerful tool for enterprise-level collaboration. Reviewers enjoy the combination of chat, video meetings, and file sharing all in one platform, making it a comprehensive solution for team communication.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Teams
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
13,459
9.2
42,566
Ease of Use
8.8
13,663
9.1
42,717
Ease of Setup
9.0
4,075
9.1
13,834
Ease of Admin
8.6
2,207
9.0
12,379
Quality of Support
8.6
10,858
8.7
31,460
Has the product been a good partner in doing business?
8.8
2,187
9.1
11,561
Product Direction (% positive)
8.6
12,869
8.4
40,044
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6582
|
Verified
Not enough data
9.1
6781
|
Verified
Not enough data
8.8
6025
|
Verified
Collaboration
Not enough data
8.6
5131
|
Verified
Not enough data
9.1
6774
|
Verified
Not enough data
9.0
6520
|
Verified
Not enough data
8.7
4989
|
Verified
Not enough data
9.3
7125
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6336
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
8.9
8853
8.6
510
8.7
9085
8.7
525
8.4
8425
8.5
504
Business Instant Messaging
9.0
8368
9.0
522
8.9
8325
9.2
535
Business Instant Messaging
8.8
8096
8.9
507
8.8
8307
8.9
511
8.7
7313
8.5
505
Generative AI - Business Instant Messaging
8.2
1007
8.5
177
AI - Business Instant Messaging
8.0
982
8.4
173
8.3
975
8.4
174
8.0
968
8.3
171
8.1
966
8.3
171
Agentic AI - Business Instant Messaging
8.0
574
7.7
83
8.0
564
7.6
78
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
296
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
283
Not enough data
9.3
293
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16931
Not enough data
8.6
12637
|
Verified
Not enough data
8.7
13572
|
Verified
Not enough data
8.9
17376
|
Verified
Conferencing Options
Not enough data
9.1
19396
|
Verified
Not enough data
9.2
19551
|
Verified
Not enough data
9.3
21544
|
Verified
Application Tools
Not enough data
8.9
16009
|
Verified
Not enough data
9.1
19238
|
Verified
Not enough data
8.8
16122
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
239
Platform Basics
Not enough data
9.1
417
Not enough data
9.1
416
Not enough data
7.8
383
Platform Content
Not enough data
8.1
379
Not enough data
7.8
377
Not enough data
9.0
405
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
8.1
379
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.7
105
Not enough data
8.7
105
Coordination Tools
Not enough data
8.8
113
Not enough data
8.8
106
Not enough data
8.5
105
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Collaboration Tools
9.0
7939
|
Verified
9.2
30746
|
Verified
9.1
5647
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
9.2
5981
|
Verified
9.1
14788
|
Verified
Feature Not Available
9.1
14816
|
Verified
Meeting Coordination
9.0
7530
|
Verified
8.9
28135
|
Verified
8.9
6913
|
Verified
9.0
27206
|
Verified
8.8
7131
|
Verified
8.9
27462
|
Verified
8.9
5600
|
Verified
9.0
15216
|
Verified
Software Type
8.8
7221
|
Verified
8.9
26517
|
Verified
8.7
5268
|
Verified
8.8
13941
|
Verified
9.1
5851
|
Verified
9.2
15867
|
Verified
Agentic AI - Video Conferencing
7.8
670
7.8
434
7.9
665
7.8
434
7.8
654
7.8
418
Calendar View
Not enough data
8.3
396
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
389
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
645
Not enough data
8.6
673
Not enough data
8.9
674
Not enough data
7.7
638
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
659
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
655
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
167
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
120
Not enough data
8.8
129
Not enough data
8.5
126
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
150
Not enough data
8.7
123
Not enough data
8.7
127
Meeting Insights - AI Meeting Assistants
Not enough data
8.2
122
Not enough data
8.4
122
Not enough data
9.1
138
Accessibility - AI Meeting Assistants
Not enough data
8.3
120
Not enough data
8.6
126
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.1
77
Not enough data
8.0
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.8
10
Extensions
Not enough data
8.9
1485
|
Verified
Not enough data
8.8
1461
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1379
|
Verified
Not enough data
8.7
1333
Not enough data
8.9
1774
|
Verified
Not enough data
9.2
2020
|
Verified
Not enough data
9.3
2101
|
Verified
Not enough data
8.8
1601
|
Verified
Action Item Detection - AI Note-taking Software
8.5
109
Not enough data
8.8
118
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
117
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
111
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
107
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
111
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
108
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
113
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Zoom Workplace are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams is categorized as AI Note-Taking Software
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.8%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Alternatives
Discussions
What software do you need for Microsoft teams?
18 Comments
DK
To use Microsoft Teams effectively, you typically need the following software and components:
Microsoft Teams Application: You can download and install...Read more
What are Microsoft teams features?
11 Comments
NS
most used features in my work place
text based chat
video calling
team meetingsRead more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
CP
I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play. The image seems to be more stable and...Read more
What does Zoom do?
28 Comments
MD
Creates a virtual live community place for connection and learning. Read more
What software do I need for zoom?
26 Comments
DC
If you own a good laptop or computer, you can download it and it will be saved on your device.Read more
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