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Compare Bird and Gupshup 
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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Mid-Market (45.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bird
Star Rating
(73)3.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BirdGupshup
Star Rating
(65)4.4 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GupshupBird vs Gupshup
When assessing the two solutions, reviewers found Gupshup easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Bird.
- Reviewers felt that Gupshup meets the needs of their business better than Bird.
- When comparing quality of ongoing product support, reviewers felt that Gupshup is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gupshup over Bird.
Pricing
Entry-Level Pricing
Bird
No pricing availableGupshup
No pricing availableFree Trial
Bird
Free Trial is available
Gupshup
No trial information availableRatings
Meets Requirements
7.9
60
8.8
57
Ease of Use
8.2
61
8.7
58
Ease of Setup
8.0
48
8.8
40
Ease of Admin
8.2
46
8.1
22
Quality of Support
7.4
57
8.5
57
Has the product been a good partner in doing business?
7.6
45
8.7
22
Product Direction (% positive)
8.1
55
8.8
57
Features by Category
Messenger
Not enough data
8.6
22
Not enough data
7.2
21
Not enough data
7.5
21
Not enough data
7.9
21
Channels
Not enough data
7.3
20
Not enough data
7.3
22
Not enough data
8.5
21
Not enough data
6.9
19
Not enough data
7.2
18
Customers
Not enough data
8.2
19
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
7.7
19
Not enough data
7.6
19
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
6.6
15
|
Verified
Not enough data
6.7
13
|
Verified
Not enough data
7.1
15
|
Verified
Not enough data
Support
5.4
14
|
Verified
Not enough data
Feature Not Available
Not enough data
4.8
14
|
Verified
Not enough data
Conversational Platform
Not enough data
8.6
13
Not enough data
8.5
11
Not enough data
8.5
12
Not enough data
9.0
12
Support Automation
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.0
11
Not enough data
8.5
12
Generative AI
Not enough data
6.9
8
Not enough data
7.1
8
Generative AI
Not enough data
7.0
11
Not enough data
7.4
11
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
14
Not enough data
9.4
14
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
9.0
14
Not enough data
9.4
14
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.0
13
Not enough data
9.4
13
Not enough data
8.5
13
Not enough data
8.6
13
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bird and Gupshup are categorized as WhatsApp Marketing
Unique Categories
Bird is categorized as Communication Platform as a Service (CPaaS), SMS Marketing, and Mobile Marketing
Reviews
Reviewers' Company Size
Bird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Computer Software
14.5%
Leisure, Travel & Tourism
7.2%
Non-Profit Organization Management
5.8%
Financial Services
5.8%
Other
52.2%
Financial Services
7.8%
Computer Software
7.8%
Marketing and Advertising
6.3%
Insurance
6.3%
Automotive
6.3%
Other
65.6%
Discussions
Help Center
1 Comment
Official Response from Bird
Explore our Help Center where your most common questions are answered:
https://support.messagebird.com/hc/en-usRead more
Bird has no more discussions with answers
Gupshup has no more discussions with answers
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