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Compare Meltwater and Zoho Social 
Featured Products
At a Glance
Market Segments
Small-Business (41.6% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Meltwater
Star Rating
(2,494)4.0 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterZoho Social
Star Rating
(2,870)4.6 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Social excels in user experience, with many praising its simple and straightforward UI. Users appreciate how easy it is for team members to schedule and manage social media accounts, making it a great choice for those who prioritize usability.
- According to verified reviews, Meltwater shines in its media intelligence capabilities, offering robust social media listening and monitoring features. Users highlight its comprehensive global coverage, which provides a broad picture of brand presence across various platforms.
- Users say that Zoho Social's implementation process is notably smooth, with a high ease of setup score. Reviewers mention that the platform is intuitive, allowing users to quickly get started without extensive training, which is particularly beneficial for small businesses.
- Reviewers mention that Meltwater's customer support is responsive and helpful, which can be a significant advantage for users who may need assistance navigating its more complex features. This level of support can enhance the overall user experience, especially for those new to social media management tools.
- G2 reviewers highlight that Zoho Social offers excellent features for content management, such as a content calendar and the ability to post across multiple platforms simultaneously. This functionality is particularly appreciated by users managing multiple accounts, streamlining their workflow.
- According to recent feedback, while Meltwater provides powerful analytics and reporting tools, some users find the platform's complexity can be a hurdle. They note that once set up, the analytics are robust, but the initial learning curve may be steeper compared to Zoho Social's more user-friendly approach.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableZoho Social
FREE
$0.00
(Forever free. No ads, of course.)
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Free Trial
Meltwater
No trial information availableZoho Social
Free Trial is available
Ratings
Meets Requirements
7.9
2,136
8.9
2,356
Ease of Use
7.8
2,170
9.2
2,370
Ease of Setup
7.8
1,150
9.3
1,625
Ease of Admin
8.1
929
9.2
1,500
Quality of Support
8.5
2,061
8.7
1,914
Has the product been a good partner in doing business?
8.4
935
9.0
1,387
Product Direction (% positive)
8.0
2,119
9.3
2,286
Features by Category
Social Analytics
7.8
525
8.1(won by 0.3)
698
7.7
513
8.5(won by 0.8)
895
8.0
518
8.8(won by 0.8)
939
6.8(won by default)
376
Feature Not Available
Feature Not Available
8.5(won by default)
767
7.5
394
8.3(won by 0.8)
190
7.1
425
8.0(won by 0.9)
181
Reports & Dashboards
7.7
544
8.5(won by 0.8)
820
8.0
564
8.7(won by 0.7)
807
7.9
481
8.8(won by 0.9)
850
Feature Not Available
7.9(won by default)
180
Agentic AI - Social Media Analytics
Feature Not Available
8.1(won by default)
17
Feature Not Available
8.1(won by default)
16
Feature Not Available
8.0(won by default)
16
Feature Not Available
7.8(won by default)
16
Feature Not Available
8.2(won by default)
17
Content & Collaboration
8.1
238
9.1
515
7.4
211
8.6
474
7.3
202
8.8
458
7.5
203
8.6
421
8.0
228
8.9
441
7.6
212
8.5
381
Social Management
8.3
280
Feature Not Available
7.8
267
Feature Not Available
7.4
237
Feature Not Available
7.9
275
Feature Not Available
6.5
208
Feature Not Available
7.1
208
8.8
378
7.3
100
8.6
232
Agentic AI - Social Media Management
5.8
24
7.6
59
6.0
24
7.8
57
Feature Not Available
8.3
59
Feature Not Available
8.0
54
Feature Not Available
8.1
53
Feature Not Available
7.8
55
6.2
23
8.1
52
Media Channels
7.3
635
Not enough data
7.2
657
Not enough data
8.5
730
Not enough data
Geographic Coverage
7.8
703
Not enough data
8.2
711
Not enough data
7.6
636
Not enough data
Reporting
8.2
709
Not enough data
8.1
696
Not enough data
7.9
690
Not enough data
7.9
713
Not enough data
Agentic AI - Media Monitoring
6.3
83
Not enough data
6.3
81
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
288
Not enough data
6.6
283
Not enough data
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.0
801
Not enough data
7.3
703
Not enough data
8.2
515
Not enough data
8.3
522
Not enough data
7.8
486
Not enough data
7.8
477
Not enough data
Agentic AI - Social Media Listening Tools
6.5
83
Not enough data
6.4
84
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
779
Not enough data
7.9
787
Not enough data
8.0
481
Not enough data
7.8
464
Not enough data
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.7
152
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
480
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
426
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
474
Not enough data
8.3
361
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Zoho Social are categorized as Social Media Analytics, Social Media Suites, and Social Media Management
Unique Categories
Zoho Social has no unique categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.4%
Marketing and Advertising
14.2%
Information Technology and Services
6.9%
Real Estate
3.5%
Education Management
3.2%
Retail
3.1%
Other
69.1%
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
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