G2 reviewers report that Meltwater excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Wizikey. Users appreciate its robust media intelligence system, which includes comprehensive social media listening and global media monitoring capabilities.
Users say that Meltwater's implementation process is intuitive and user-friendly, with many highlighting the customizable dashboard and automated analytics features that provide clear insights into brand performance. In contrast, Wizikey, while praised for its transformative impact on PR management, has fewer recent reviews, making it harder to gauge current user experiences.
Reviewers mention that Meltwater's customer support is highly responsive, which enhances the overall user experience. Users have noted that they receive timely assistance, making it easier to navigate the platform. On the other hand, Wizikey's support quality is also rated positively, but with fewer reviews, it’s less clear how consistently this support is delivered.
According to verified reviews, Meltwater provides extensive global coverage, allowing users to capture a broad picture of their brand's media presence. This feature is particularly beneficial for businesses looking to monitor their reputation across various channels. Wizikey, while effective in media outreach, may not offer the same level of comprehensive monitoring.
Users highlight that Meltwater's programming is easy to use once set up, which is a significant advantage for teams looking to quickly integrate the tool into their workflows. In contrast, Wizikey has received feedback indicating it has revolutionized PR activities, but the lack of recent reviews raises questions about its current usability and support.
Reviewers note that Meltwater's analytics capabilities, including daily reports and insights, are a standout feature that helps users make informed decisions. Wizikey's media planning tools are also praised, particularly for helping users identify the right publications and journalists, but the overall user satisfaction appears to be lower based on the G2 Score comparison.
Pricing
Entry-Level Pricing
Meltwater
No pricing available
Wizikey
No pricing available
Free Trial
Meltwater
No trial information available
Wizikey
No trial information available
Ratings
Meets Requirements
7.9
2,134
8.3
10
Ease of Use
7.9
2,168
9.0
10
Ease of Setup
7.8
1,148
Not enough data
Ease of Admin
8.1
929
Not enough data
Quality of Support
8.5
2,059
9.2
10
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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