TVEyes Reviews & Product Details

The realtime insight alerts for keywords on my watchlist are fantastic! We have reached out to customer service about the accuracy of audience measurements in those reports and there was quick and responsive action taken to adjust those numbers. The dashboard and overall interface are very user-friendly and easy to manage. Review collected by and hosted on G2.com.

The quality and resolution of clips is poor and it would be SO helpful to have the option to download higher quality versions. As far as audience measurement is concerned, it would be nice to have more clarity on how the. average viewership is calculated for a given time period. And how often that average viewership is updated (i.e. monthly, quarterly, annually).

We also produce a weekly podcast called Vegas Revealed and even though we do get alerts that a new episode has dropped, there are no analytics. That information would be amazing. Review collected by and hosted on G2.com.

I find TVEyes incredibly valuable because it provides access to every national media market, which is great for tracking news trends. It's especially helpful for finding trends in the news and seeing if a topic is being mentioned across local news channels, morning shows, and evening news broadcasts. I also appreciate that TVEyes gives us access to local news that other databases like Snapstream and Nexis don't. The initial setup was very easy, and it's nice that we can manage multiple accounts. Review collected by and hosted on G2.com.

I find the auto transcript service is not always accurate. Review collected by and hosted on G2.com.

I like TVEyes because it's easy to use, and it has very responsive customer service. It makes running reports really easy and time efficient, so it doesn't take up a large part of my day. The initial setup was very easy with the help of the TVEyes support team. Review collected by and hosted on G2.com.

Sometimes the search is hard, and I don't always get exactly what I want on the first try. Learning what search terms to use can be tricky, and maybe there could be something to help you learn those a little quicker. Review collected by and hosted on G2.com.

I love that TVEyes is super quick and easy to use. I also really love the customer service. It's really helpful that TVEyes has quick reporting, allowing us to see the segments we film and get those numbers out to clients quickly. This feature allows us to check numbers and see how our reach has grown over time, showing validity and increasing the likelihood that we'll be booked again in the future. During the initial setup, I faced no challenges, and it was super helpful having Dylan guide us. Review collected by and hosted on G2.com.

I had to play around a while with the search when I first started using it. It took some time figuring out how to get the filters right and to find the TV stations I was looking for. Review collected by and hosted on G2.com.

I like that TVEyes allows me to stay up to date on what's going on in all our targeted races across the country. I appreciate being able to download and preserve clips that are important, as it helps me store clips that would otherwise be hard to categorize and to use them in the future if needed. The initial setup was fairly easy, and although it has changed a bit since I last used it in 2014, the fundamentals remain the same. Review collected by and hosted on G2.com.

I find the organization of clips when searching for someone hard to navigate. There are a lot of duplicates, and it takes me a while to weed through them. I also don't like that when I go back from a clip, it puts me back at the top of the page instead of letting me resume where I was. Review collected by and hosted on G2.com.

The broadcast monitoring is genuinely useful for what we do at Citizen. Being able to search TV and radio transcripts close to real time means we catch relevant mentions way faster than before. The clipping feature is something I use pretty much every week, makes it easy to pull a specific segment and share it internally. Honestly it has cut down a lot of the manual work our team used to do tracking coverage. Review collected by and hosted on G2.com.

The UI feels a bit dated compared to other tools we use at Citizen. It can take some time to get new people up to speed on how searches are structured. Would also love better export options for reports. Review collected by and hosted on G2.com.

I like the fact that I can search across the globe for certain cable pieces and find local outlets in any part of the United States. The ability to clip certain parts of the segments and use them for presentations and to show clients is really useful. It allows me to see how far a story has reached, whether it's just in one market, across the country, or globally. The clipping allows me to clip the stories before and after to see how they're framed. Additionally, the number of outlets with the commissary ad value shows clients the value of an actual earned media piece. The initial setup of TVEyes was super simple. Review collected by and hosted on G2.com.

I would like to see Fox News and some other outlets that are not allowed to be clipped added to the service. Review collected by and hosted on G2.com.

I really like TVEyes for its ability to clip down coverage and share it seamlessly. This feature gives our clients a nice snapshot of not only the breadth of the coverage we're receiving but, more importantly, what that coverage actually looks like. It's also super easy to set up, as we didn't even need an official tutorial or session with our representative—we just felt comfortable right from the start. TVEyes is no frills and straight to the point, exactly what you need for this kind of usage. Review collected by and hosted on G2.com.

There are times when we're limited in how we search for our client's coverage just based on the name of our client and how it comes across in transcripts. For instance, one of our clients is La-Z-Boy, and its brand name is formatted as l a dash z dash boy. We often have to try search queries like lazy l a z y boy or other variations. I wonder if there's a way that the AI could interpret scripts or transcripts by applying all different spelling variations, phonetic, and otherwise, so that we don't have to run repeats of the same search with different spelling. Review collected by and hosted on G2.com.

Honestly, it's amazing how much the transcriptions do manage to catch. The various search tools (both Power Search and date/time) make it easy to dig up coverage that you know aired. And the tools are intuitive for clipping and sharing with colleagues. I like that the coverage is comprehensive and there are so many tools to customize your watchlist. Review collected by and hosted on G2.com.

Some features are clunky. In the new system, it's harder to pull up specific stations and markets when using "Power Search." Sometimes I'll type in the name of a station or market I know is in the system, but it still doesn't show up. Also, when clipping, when you have to load the previous 30 seconds, you lose your place, which is annoying. Review collected by and hosted on G2.com.

I like the power search tool when the ads have the transcripts on them. Review collected by and hosted on G2.com.

I use TVEyes mainly to capture ads that are running, so I personally like the old version better and found it more simple to use and find spots. I don't like the Date/Time search feature very well. I don't like how the thumbnails are. I don't like how the thumbnails are sometimes 4 minutes and other times less than a minute - that makes it easy to miss commercial segments. I don't like the clip editor very much - the last version was a lot easier to clip a spot.

The zoom tool is helpful, but I have noticed that when I have 10 second increments, there are random times that the length between the thumbnails is greater than 10 seconds, sometimes up to 1 minute. Review collected by and hosted on G2.com.