Compare Meltwater and Sprinklr Insights 
At a Glance
Market Segments
Small-Business (42.0% of reviews)
Enterprise (48.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Seat/Per month (billed annually) Per Year
Meltwater
Star Rating
(2,209)4.0 out of 5
Market Segments
Small-Business (42.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSprinklr Insights
Star Rating
(103)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
Free Trial is available
Learn more about Sprinklr InsightsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Meltwater excels in its Content Calendar feature, scoring 8.1, which allows for effective planning and scheduling of social media posts. In contrast, Sprinklr Insights does not have a dedicated content calendar feature, which some users find limiting for their content strategy.
- Reviewers mention that Meltwater's Social Measurement capabilities are robust, with a score of 8.1, providing detailed insights into social media performance. However, Sprinklr Insights outperforms in this area with a score of 8.8, indicating a more comprehensive approach to social analytics.
- G2 users highlight Meltwater's Brand Monitoring feature, which scored 8.2, as a strong point for tracking brand mentions across various platforms. Conversely, Sprinklr Insights received a higher score of 8.6, suggesting it offers more advanced monitoring capabilities that users find beneficial.
- Users on G2 report that Meltwater's Sentiment Analysis feature is somewhat lacking, with a score of 6.9, which can hinder understanding audience perception. In contrast, Sprinklr Insights shines in this area with a score of 8.0, providing more accurate sentiment insights that users appreciate.
- Reviewers mention that Meltwater's Ease of Setup is rated at 7.8, which is generally favorable, but some users find it could be more intuitive. Sprinklr Insights, however, has a lower score of 7.3, indicating that users may face more challenges during the initial setup process.
- Users say that Meltwater's Quality of Support is rated at 8.5, with many praising the responsiveness and helpfulness of the support team. Sprinklr Insights, while still strong at 8.3, has received feedback that their support could be more accessible during peak times.
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Pricing
Entry-Level Pricing
Meltwater
No pricing availableSprinklr Insights
Sprinklr Insights Enterprise
Contact Us
1 Seat/Per month (billed annually) Per Year
- Best data coverage across the web, social and digital channels
- Product and location Insights
- Visual and content insights
Free Trial
Meltwater
No trial information availableSprinklr Insights
Free Trial is available
Ratings
Meets Requirements
7.9
1,902
8.5
78
Ease of Use
7.9
1,932
7.8
77
Ease of Setup
7.8
933
7.2
41
Ease of Admin
8.1
838
7.7
37
Quality of Support
8.5
1,836
8.4
75
Has the product been a good partner in doing business?
8.3
843
8.2
38
Product Direction (% positive)
7.9
1,884
9.4
78
Features by Category
Social Analytics
7.9(won by 0.1)
447
7.8
55
7.8(tied score)
438
7.8(tied score)
54
8.0
444
8.7(won by 0.7)
57
6.9
310
7.1(won by 0.2)
42
7.2(won by 0.1)
336
7.1
42
7.7
323
8.0(won by 0.3)
50
7.2
350
7.9(won by 0.7)
53
Reports & Dashboards
7.7
464
8.2(won by 0.5)
58
8.0
485
8.2(won by 0.2)
56
7.9
403
8.5(won by 0.6)
51
7.1
258
7.3(won by 0.2)
38
Content & Collaboration
8.2
188
Not enough data
7.5
162
Not enough data
7.5
153
Not enough data
7.6
154
Not enough data
8.2
178
Not enough data
7.8
163
Not enough data
Social Management
8.4
227
Not enough data
8.0
214
Not enough data
7.5
185
Not enough data
8.1
222
Not enough data
6.7
159
Not enough data
7.4
156
Not enough data
7.7
47
Not enough data
Media Channels
7.6
476
6.8
18
7.3
498
6.7
18
8.5
566
8.7
19
Geographic Coverage
7.7
541
8.3
18
8.2
552
8.6
17
7.6
484
7.8
18
Reporting
8.2
553
8.2
21
8.1
542
8.0
20
7.8
533
8.5
21
7.9
555
8.9
20
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Audiences
7.7
25
Not enough data
7.5
26
Not enough data
6.9
24
Not enough data
7.3
24
Not enough data
Data Analysis
7.4
24
Not enough data
7.8
25
Not enough data
7.9
24
Not enough data
7.5
25
Not enough data
Administration
7.2
23
Not enough data
6.7
23
Not enough data
7.4
25
Not enough data
Monitoring & Listening
8.1
667
8.8
47
7.4
575
7.5
38
8.2
376
8.6
43
8.4
391
8.5
42
7.9
355
8.6
41
7.9
349
7.7
42
Data Management & Analysis
6.9
648
8.0
46
8.0
659
8.7
48
8.1
351
7.9
43
7.9
339
8.4
39
Brand Signals
Not enough data
8.2
29
Not enough data
6.9
27
Not enough data
8.1
32
Brand Analytics
Not enough data
8.2
31
Not enough data
8.6
30
Influencer Marketing
7.8
183
Not enough data
7.9
186
Not enough data
8.0
190
Not enough data
7.7
179
Not enough data
7.4
177
Not enough data
7.0
144
Not enough data
7.4
152
Not enough data
8.1
178
Not enough data
8.0
180
Not enough data
7.8
166
Not enough data
7.2
126
Not enough data
6.8
131
Not enough data
6.7
118
Not enough data
6.3
99
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Database
7.9
428
Not enough data
7.9
364
Not enough data
8.0
341
Not enough data
Outreach
8.1
378
Not enough data
Feature Not Available
Not enough data
7.8
303
Not enough data
Reporting
8.5
427
Not enough data
8.4
315
Not enough data
8.1
361
Not enough data
User Rights/Roles
7.8
259
Not enough data
8.0
280
Not enough data
Categories
Categories
Shared Categories
Meltwater and Sprinklr Insights are categorized as Media Monitoring, Social Media Analytics, and Social Media Listening Tools
Unique Categories
Meltwater is categorized as Media and Influencer Targeting, PR Analytics, Social Media Suites, Social Media Management, Audience Intelligence Platforms, and Influencer Marketing Platforms
Sprinklr Insights is categorized as Brand Intelligence
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.8%
Public Relations and Communications
14.5%
Non-Profit Organization Management
6.2%
Higher Education
5.4%
Information Technology and Services
3.1%
Other
55.0%
Marketing and Advertising
22.4%
Retail
6.1%
Information Technology and Services
6.1%
Market Research
5.1%
Financial Services
5.1%
Other
55.1%
Most Helpful Reviews
Meltwater
Most Helpful Favorable Review
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Most Helpful Critical Review
Edward M. Y.
Verified User in Public Relations and Communications
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
Sprinklr Insights
Most Helpful Favorable Review
Pushkar C.
Verified User in Telecommunications
Sprinklr allows you to compare your competitors and understand their strategies. This helps us to derive valuable insights and target audience appropriately. Moreover the UI is flexible enough to undertsand the insights in quick time.
Most Helpful Critical Review
Verified User in Marketing and Advertising
Must add some features like the competitors provides.
Riddhi S.
Verified User in Market Research
Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...
Pushkar C.
Verified User in Telecommunications
Sprinklr allows you to compare your competitors and understand their strategies. This helps us to derive valuable insights and target audience appropriately. Moreover the UI is flexible enough to undertsand the insights in quick time.
Edward M. Y.
Verified User in Public Relations and Communications
Meltwater as a service platform isn't bad. I subscribed to Meltwater News for a full year at about $3,000. This gave me access to their media database which was relatively accurate. Some records were either out of date or not listed at all. But that wasn't...
Verified User in Marketing and Advertising
Must add some features like the competitors provides.
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Sprinklr Insights has no discussions with answers
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