G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, with features like social media listening and robust global media monitoring. Users appreciate the customizable dashboard and automated analytics that deliver daily reports, making it easier to track brand performance.
Users say that News Exposure stands out for its exceptional customer support, highlighting the team's quick response times and personalized assistance. Reviewers commend the ease of setting up news captures and the fast turnaround for video requests, which enhances the overall user experience.
According to verified reviews, Meltwater's implementation process is generally smooth, but some users mention that it can be challenging to configure to specific workflows. However, once set up, the platform is noted for its intuitive programming, making daily use more manageable.
Reviewers mention that while Meltwater has a strong overall G2 Score, its ratings in areas like ease of use and setup are lower compared to News Exposure. Users of News Exposure appreciate its straightforward processes, which contribute to a more seamless experience from the start.
G2 reviewers highlight that Meltwater has a larger market presence and a wealth of user feedback, which indicates a well-established product. However, the sheer volume of reviews for Meltwater may also reflect a broader range of user experiences, both positive and negative, compared to the more limited feedback for News Exposure.
Users report that while Meltwater offers extensive features, some users feel that it may not fully meet their specific needs as effectively as News Exposure does. In contrast, News Exposure's focused approach and high-quality support have led to a more favorable perception among its smaller user base.
Pricing
Entry-Level Pricing
Meltwater
No pricing available
News Exposure
No pricing available
Free Trial
Meltwater
No trial information available
News Exposure
No trial information available
Ratings
Meets Requirements
7.9
2,143
9.7
34
Ease of Use
7.8
2,177
9.3
34
Ease of Setup
7.8
1,155
9.4
18
Ease of Admin
8.1
930
9.7
16
Quality of Support
8.6
2,068
10.0
34
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.